1. WORKING COLLABORATIVELY IN GROUPS

2. A GROUP IS NOT JUST A COLLECTION OF INDIVIDUALS Content and Tasks What each individual brings into group Group Interactive Process

3. STAGES OF GROUP DEVELOPMENT FORMING - Bruce Tuckman STORMING NORMING PERFORMING Natural Normal Healthy

4. CONFLICT IS DESIRABLE It is not something to be: avoided, dismissed, diminished, repressed or denied. CREATE AN ATMOSPHERE WHERE CONFLICT IS: Encouraged, Supported, & Resolved cooperatively with RESPECT, NONVIOLENCE & CREATIVITY

5. RESOLVING CONFLICTS 1. STOP. Don't let the conflict get worse. The less angry you are the easier it will be to solve the problem. 2. SAY what the conflict is about. What is causing the disagreement? What does each of you want or not want? 3. LIST the issues. 4. MAKE SURE you understand everyone’s viewpoint. 5. THINK of positive options. How could you meet each other's needs and be fair? 6. NEGOTIATE a positive option each of you can agree on.

6. CONSENSUS VS. MAJORITY RULE CONSENSUS leads to cooperation and collaboration Proposals are the property of the group Each person’s concerns and ideas are respected, valued and resolved Decisions may take longer but are faster to implement MAJORITY RULE creates adversarial atmosphere Proposals are the property of the individual Will of majority supersedes concerns & desires of minority Decisions made faster but may be undermined

7. COLLABORATING TO GET WORK DONE Don’t Just Sit There Contribute Research & Gather Information Share information Be Punctual Take Responsibility Share work equally Perform the duties of your role Value Others’ Viewpoints Listen to others Cooperate with others Make fair decisions

8. ORGANIZING TO DO TASKS Group Manager Group Recorder Group Spokesperson Group Processor