1. www.cistera.com Think Beyond the Phone. ©2006 Cistera Networks, Inc. All Rights Reserved. Prepare. Derek P. Downs President Cistera Networks, Inc. P: +1 972.381.4699 E: ddowns@cistera.comddowns@cistera.com E: info@cistera.cominfo@cistera.com November 2006 Next Generation Event Alerting and Notification Know. Respond.

2. ©2006 Cistera Networks, Inc. All Rights Reserved. Cistera Networks - Partners/Customers Background  Deep experience in IP Communications and Enterprise VoIP--One of Cisco’s earliest advanced AVVID partners  Launched as public entity in May 2003 (OTCBB:CNWT)  Over 500 Solutions Installed Worldwide Some of Our Customers Some of Our Customers *Over 500 systems installed* * Plus over 60 more leading Value-Added Resellers in NA and EMEA * Strategic Partners Strategic Partners

3. ©2006 Cistera Networks, Inc. All Rights Reserved. Higher Expectations for Higher Education  Public Safety –General Awareness –Weather Alerts –Safety Education/Communication  Security –Malicious call handling (Bomb Threats) –Student/Faculty Protection  Emergency Response –On-campus response –Off-campus E/R coordination  General Communications –Productivity and collaboration –Faculty/Student communications support

4. ©2006 Cistera Networks, Inc. All Rights Reserved. Knowing Before You “Need” to Know  General Awareness –Safety education and reinforcement –Creating a safety conscious campus  Weather/Traffic/General Alerts –Reach people wherever they are with the info  Safety Education/Communication –Provide information on their schedule--24x7 –Reinforce important information

5. ©2006 Cistera Networks, Inc. All Rights Reserved. Protecting the Campus  Malicious Call Handling (Bomb Threats) –Capture the entire call regardless of when you hit the record button –Automatically distribute calls to decision makers –Compliance and Retrieval  Student/Faculty Protection –Safer Campus--calls immediately find a security officer or a designated contact for dorm or facility –Interoperability between IP phones and two-way radios –Silent Alert from in classroom

6. ©2006 Cistera Networks, Inc. All Rights Reserved. Being There First…  On-Campus Response –Emergency calls automatically alert Campus Police and closest Facilities Manager Provides location information –Enables real-time monitoring of actual 911 call –Automatically records the call for Compliance and Q/A –Two-way radio interoperability and recording provides full capture of situation  Off-Campus E/R Coordination –Early awareness allows for better coordination –Two-way radio interoperability allows for adhoc conferencing for immediate collaboration –Ability to bring the right people into collaboration immediately improves response time

7. ©2006 Cistera Networks, Inc. All Rights Reserved. It’s Not Just for Emergencies…  Productivity and Collaboration –Improving the ability to get the message across –Information when they need it…timeshifting, podcasting –Content Streaming--Making available content to the phones –Paging/Intercom to public areas, through traditional speakers –Presence Management--Do-Not-Disturb and Time-of-Day Restrictions –Directory Management--Comprehensive directory integration and management

8. ©2006 Cistera Networks, Inc. All Rights Reserved. Where can you find more information? Advanced IP Communications Information

9. ©2006 Cistera Networks, Inc. All Rights Reserved. Cistera Information Resources  Cistera Main Site –www.cistera.comwww.cistera.com  The Cistera Experience –Learn more about Vertical Market Solutions –Read about Cistera’s Customers Experience –Register for additional training –http://www.cisteraexperience.comhttp://www.cisteraexperience.com  Additional Information –Cistera Partner Site http://interpriseone.cistera.com http://interpriseone.cistera.com –Cistera Blogs http://blogs.cistera.com http://blogs.cistera.com –Cistera Events http://events.cistera.com http://events.cistera.com –Cistera Podcasts http://www.cistera.com/loudblog http://www.cistera.com/loudblog

10. ©2006 Cistera Networks, Inc. All Rights Reserved.

11. www.cistera.com Think Beyond the Phone. ©2006 Cistera Networks, Inc. All Rights Reserved. Additional Slides Additional information and resources

12. ©2006 Cistera Networks, Inc. All Rights Reserved. Cistera Convergence Platform version 1.6

13. ©2006 Cistera Networks, Inc. All Rights Reserved. Secure Scalable Robust Reliable The Cistera Platform Cistera Convergence Server ™ CCS-1000, 1500 & 2500  High-performance, pre- configured converged network appliances  Optimized hardware platforms designed to scale both “up” and “out”  Supports High-Availability 1 Cistera Application Platform  Proven, component- based architecture with native support for leading protocols  Reduces load on Cisco® Call Manager and Call Manager Express™  Enhanced tool-set for managing, monitoring and controlling IP phone apps.  Centralized administration with edge computing performance RuleSet Manager™ Security Manager Group Manager ServiceLevel Manager 2 Application Engines Advanced IP Phone Applications Including Leading 3rd-Party Applications  The broadest suite of integrated Converged Network applications  Only platform supporting leading 3rd-party applications  Flexible design and simple GUI interface allows flexibility for customizing app. engines for specific business process requirements 3

14. ©2006 Cistera Networks, Inc. All Rights Reserved. The Cistera Platform Proven, component-based architecture with native support for leading protocols Reduces load on IP-PBX Enhanced tool-set for managing, monitoring and controlling IP phone apps. Centralized administration with edge computing performance High scalability--both “up” and “out” CallCenter Record™ Enhanced Automatic Voice Recording Enhanced File Management CallCenter Record™ Enhanced Automatic Voice Recording Enhanced File Management Virtual Directory™ Centralized Directory Automated Directory Assistance Virtual Directory™ Centralized Directory Automated Directory Assistance Content Streamer™ Targeted Content Delivery Music and Messaging on Hold NetRadio™ Content Streamer™ Targeted Content Delivery Music and Messaging on Hold NetRadio™ Rapid Broadcast™ Text/Audio Messaging PA System (External Speakers) Intercom (Bi-directional) Rapid Broadcast™ Text/Audio Messaging PA System (External Speakers) Intercom (Bi-directional) Quick Record™ On-Demand Voice Recording Phone & Web Playback Quick Record™ On-Demand Voice Recording Phone & Web Playback Phone Verify™ Forced-Code Authorization Account Code Management Phone Verify™ Forced-Code Authorization Account Code Management Leading Third-party Applications ISI Info Telemanagement ISI Info Telemanagement AAC K-12 and Alerts AAC K-12 and Alerts CalAmp Time cards, etc. CalAmp Time cards, etc. Cistera Convergence Server™ (CCS-1010, CCS-1510, CCS-2500) Cistera Convergence Server™ (CCS-1010, CCS-1510, CCS-2500) RuleSet Manager™ Time-of-Day Routing/Ringing, Phone Logic Engine RuleSet Manager™ Time-of-Day Routing/Ringing, Phone Logic Engine Cistera 1.6 Platform Security Manager Structured Security Authorization and Authentication Security Manager Structured Security Authorization and Authentication Group Manager Sophisticated Grouping Engine Group Manager Sophisticated Grouping Engine ServiceLevel Manager Deployment and Management Toolset ServiceLevel Manager Deployment and Management Toolset Developer Environment - (Support Partner IDE’s) Nevotek Hospitality Nevotek Hospitality Productivity & Collaboration Engines Content Streaming, Conferencing, Voice Mail Productivity & Collaboration Engines Content Streaming, Conferencing, Voice Mail Recording & Monitoring Engines On-demand and continuous recording Monitoring, Screen-capture Recording & Monitoring Engines On-demand and continuous recording Monitoring, Screen-capture Presence Engines Presence Manager, Virtual Directory Presence Engines Presence Manager, Virtual Directory Event Alerting & Notification Engines Text/Audio Broadcasting, LMR Event Alerting & Notification Engines Text/Audio Broadcasting, LMR

15. ©2006 Cistera Networks, Inc. All Rights Reserved. Cistera Solutions for Education Broadcast Solutions provide the most comprehensive communication capabilities for communications between security, instructors, faculty and students Increased Security with Emergency Paging and Recording solutions that provide instant notification of emergencies as they are happening Presence Solutions to provide call routing to prevent instructor interruptions during class time The only solution you Need