1. Michigan Department of Information Technology www.michigan.gov/dit Cloud Computing and the Future of the Internet Bob McDonough, mcdonoughb@mi.gov, 517-241-6772mcdonoughb@mi.gov Acting Director, Office of Enterprise Architecture Michigan Department of Information Technology Michigan Digital Government Summit: 10/15/2009

2. Michigan Department of Information Technology www.michigan.gov/dit 2 SOM Distinction - Cloud Computing is: All about SERVICES The two major sources of cost in MDIT services are: People (Operating) – Every time a person touches a service, it costs $$$ Capital Investment (Provisioning) – The initial investment must be funded even if the service is abandoned

3. Michigan Department of Information Technology www.michigan.gov/dit 3 SOM Distinction - Cloud Computing is: An operating model MDIT must use to define and operate our services Self-service Rapid provisioning Automate routine functions Pay for use SaaS, APaaS, IaaS Private and hybrid deployment

4. Michigan Department of Information Technology www.michigan.gov/dit 4 A provisioning method for acquiring service resources SOM or partner private cloud A community cloud A public cloud A partner-augmented hybrid cloud Note: Expected change over time! SOM Distinction - Cloud Computing is:

5. Michigan Department of Information Technology www.michigan.gov/dit 5 SOM Distinction - Cloud Computing is: A risk management tool New service risk: A major up- front investment is needed… – What if the demand doesn’t materialize? Mitigation: Initially leverage cloud provisioning. Later we can… – In-source – Swap providers – Eliminate the service - without abandoning major sunk costs!

6. Michigan Department of Information Technology www.michigan.gov/dit 6 Significant Trends Commoditization of government Shrinking resources Spiraling complexity, cost of in-sourced IT services Competition for delivery of commodity services

7. Michigan Department of Information Technology www.michigan.gov/dit 7 Significant Trends Government transparency – MI Data.gov Social computing – Crowd-sourcing Cloud-sourcing – Public content – Public collaboration

8. Michigan Department of Information Technology www.michigan.gov/dit 8 SOM Cloud Computing Strategy Leverage distinct cloud computing elements to: Transform services to rapidly deliver a secure, more satisfying user experience at a much lower cost

9. Michigan Department of Information Technology www.michigan.gov/dit 9 Secure – Establish governance Pilot / POC – Gain competence Enable – Client self-service Transform MDIT – Capture cloud benefits for our state SOM Approach

10. Michigan Department of Information Technology www.michigan.gov/dit 10 SOM Approach Update information security policies Data classification Provide tools, training Enhance info security awareness, capabilities Block providers lacking required controls

11. Michigan Department of Information Technology www.michigan.gov/dit 11 SOM Approach Pursue service pilots Template contracts, Ts&Cs, SLAs Emphasize self-service Automate provisioning Enable locals – Leverage contracts – Share services

12. Michigan Department of Information Technology www.michigan.gov/dit 12 Future of the Internet: Think Gravity Always available, consistent, standard Everything is connected Fast, reliable, boring Automatically a part of all development Location is irrelevant Endpoint is anything

13. Michigan Department of Information Technology www.michigan.gov/dit 13 Questions? Bob McDonough, mcdonoughb@mi.gov, 517-241-6772mcdonoughb@mi.gov Acting Director, Office of Enterprise Architecture Michigan Department of Information Technology