1. Emerging Trends and Technologies
Chapter 9
Emerging Trends and Technologies
Business, People, and Technology tomorrow
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2. Presentation Overview
The Need For Information Filtering
The Movement Toward Intellectual Computing
The Changing of Physiological Interaction
Increasing Portability and Mobility
The Digital Frontier
The Rebirth of E-Commerce
The Most Important Considerations
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3. Opening Case Study Would You Use an Internet-Enabled Toilet?
Matsushita recently announced its plan to make Internet-enabled toilets widely available to the public.
How would an internet-enabled toilet impact your life and your privacy?
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4. Management Information Systems for the Information Age
Introduction
Technology is changing everyday.
As you read this chapter focus on how new technologies will change the things that you do, both from a personal and organizational perspective.
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5. Management Information Systems for the Information Age
Introduction
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6. The Need For Information Filtering Push, Not Pull Technologies
In a pull technology environment you request and find what information you want.
Push technology – an environment in which businesses and organizations come to you with information, services, and product offerings based on your profile.
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7. The Need For Information Filtering Push, Not Pull Technologies
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8. The Need For Information Filtering Information Supplier Convergence
Information suppliers include businesses that provide you with magazines, newspapers, Internet access, telephone service, cable TV, books, and the like.
If you receive your newspaper from the same company that supplies your Internet access you are experiencing supplier convergence.
You’ll notice a greater ability to filter information when you start to enjoy the convergence of information suppliers.
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9. Management Information Systems for the Information Age
The Movement Toward Intellectual Computing Automatic Speech Understanding
Automatic speech recognition has come a long way in the past several years, but it still has a long way to go.
If we someday create intelligent software, then speech recognition will become speech understanding.
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10. Management Information Systems for the Information Age
The Movement Toward Intellectual Computing People Will Still Make The Decisions
Regardless of how intelligent a computer system may become, it will never completely replace people in all aspects of decision making.
On Your Own
Where Should the
Decision Rest?
(p. 444)
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11. The Changing Of Physiological Interaction
Biometrics - the use of your physical characteristics – such as your fingerprint, the blood vessels in the retina of your eye, the sound of your voice, or perhaps even your breath – to provide identification.
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12. The Changing Of Physiological Interaction Automatic Speech Recognition
Automatic speech recognition (ASR) – a system that not only captures spoken words but also distinguishes word groupings to form sentences.
An ASR system follows three steps.
Feature analysis - the system captures your words as you speak into a microphone, eliminates any background noise, and converts the digital signals of your speech into phonemes (syllables).
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13. The Changing Of Physiological Interaction Automatic Speech Recognition
Pattern classification - the system matches your spoken phonemes to a phoneme sequence stored in an acoustic model database.
Language processing - the system attempts to make sense of what you’re saying by comparing the word phonemes generated in step 2 with a language model database.
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14. The Changing Of Physiological Interaction Virtual Reality
Virtual reality – a three-dimensional computer simulation in which you actively and physically participate.
Glove – an input device that captures and records the shape and movement of your hand and fingers and the strength of your hand and finger movements.
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15. The Changing Of Physiological Interaction Virtual Reality
Headset – a combined input and output device that (1) captures and records the movement of your head and (2) contains a screen that covers your entire field of vision and displays various views of an environment based on your movements.
Walker – an input device that captures and records the movement of your feet as you walk or turn in different directions.
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16. The Changing Of Physiological Interaction Virtual Reality
Team Work
Finding Applications Of
Virtual Reality
(p. 446)
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17. Management Information Systems for the Information Age
The Changing Of Physiological Interaction Cave Automatic Virtual Environment
CAVE (cave automatic virtual environment) - a special 3-D virtual reality room that can display images of other people and objects located in other CAVEs all over the world.
Holographic devices – devices that create, capture, and/or display images in true three-dimensional form.
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Management Information Systems for the Information Age

18. Management Information Systems for the Information Age
The Changing Of Physiological Interaction Cave Automatic Virtual Environment
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19. Increasing Portability and Mobility
Portability refers to how easy it is for you to carry around your technology.
Mobility encompasses what you have the ability to do with your technology while carrying it around.
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20. Increasing Portability and Mobility Free Internet Phone Calls
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21. Management Information Systems for the Information Age
Increasing Portability and Mobility Micro-Payments and Financial Cybermediaries
Micro-payments - techniques to facilitate the exchange of small amounts of money for an Internet transaction.
Financial cybermediaries - Internet-based companies that make it easy for one person to pay another person over the Internet.
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22. Increasing Portability and Mobility Wearable Computers
Wearable computer - a fully-equipped computer that you wear as a piece of clothing or attached to a piece of clothing similar to way you would carry your cell phone on your belt.
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Management Information Systems for the Information Age

23. Increasing Portability and Mobility Wearable Computers
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24. Increasing Portability and Mobility Implant Chips
Implant chip - a technology-enabled microchip implanted into the human body. Implant chips server two functions:
Contains memory which stores important information about you.
Many of these chips are GPS-enabled.
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25. Increasing Portability and Mobility Implant Chips
Global positioning system (GPS) - a collection of 24 earth-orbiting satellites that continuously transmit radio signals to determine your current longitude, latitude, speed, and direction of movement.
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26. Increasing Portability and Mobility Implant Chips
Team Work
Selling the Idea of
Implant Chips at Your School
(p. 451)
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27. Management Information Systems for the Information Age
The Digital Frontier
Digital economy – marked by the electronic movement of all types of information, not limited to numbers, words, graphs, and photos but including physiological information such as voice recognition and synthesization, biometrics (your retina scan and breath for example), and 3-D holograms.
Last-mile bottleneck problem - occurs when information is traveling on the Internet over a very fast line for a certain distance and then comes near your home where it must travel over a slower line.
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28. The Digital Frontier Three-Dimensional Technology
Three-dimensional (3-D) technology - presentations of information that give you the illusion that the object you’re viewing is actually in the room with you.
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29. The Digital Frontier Digital Cash
Digital cash (also called electronic cash or e-cash) - an electronic representation of cash.
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30. The Rebirth of E-Commerce Broadening of E-Government
There are four primary focuses in the e-government arena.
Government-to-Government (G2G) – performing electronic commerce activities within a single nation’s government focusing on vertical integration and horizontal integration.
Government-to-Business (G2B) – the electronic commerce activities performed between a government and its business partners for such purposes as purchasing direct and indirect materials, soliciting bids for work, and accepting bids for work.
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31. The Rebirth of E-Commerce Broadening of E-Government
Government-to-Consumer (G2C) – the electronic commerce activities performed between a government and its citizens or consumers including paying taxes, registering vehicles, and providing information and services.
International Government-to-Government (IG2G) – the electronic commerce activities performed between two or more governments including providing foreign aid.
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32. The Rebirth of E-Commerce Broadening of E-Government
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33. The Rebirth of E-Commerce Explosion of C2C E-Commerce
Of all the types of private-sector e-commerce activities – B2B, B2C, C2C, and C2B – the least amount of revenue dollars right now is in the C2C (consumer-to-consumer) space.
We expect that to change rather dramatically in the next several years.
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34. The Most Important Considerations The Necessity of Technology
Technology is a necessity today.
It’s hard to imagine a world without technology.
Just as we need electricity to function on an everyday basis, we need technology as well.
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35. The Most Important Considerations Closing the Great Digital Divide
The power of technology needs to be realized on a worldwide scale.
We cannot afford to have any technology-challenged nation or culture (within reason).
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36. Management Information Systems for the Information Age
The Most Important Considerations Technology for the Betterment of People and Society
As you approach the development and use of technological innovations (or even standard technologies), think in terms of the betterment of people and society in general.
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37. The Most Important Considerations Exchanging Privacy for Convenience
You need to consider how much of your personal privacy you’re giving up in exchange for convenience.
Everyday you’re giving up just a little more privacy in exchange for a little more convenience.
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38. The Most Important Considerations Ethics, Ethics, Ethics
Ethics guide your behavior that affects other people.
It’s quite possible to be very ethical and very successful.
On Your Own
Necessity,
Convenience,
and Privacy
(p. 458)
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39. Management Information Systems for the Information Age
Closing Case Study One Airtexting: Wave Your Cell Phone Message In The Air
U.S. manufacturers of cell phones and providers of cell phone service are heavily targeting teenagers.
Wildseed has determined that teenagers have three cell phone concerns including visual appeal, functionality, and price.
Are cell phones a technology of convenience or necessity?
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40. Closing Case Study Two Stadiums of the Future
Stadiums of the future will have many technology-based activities from ordering and paying for food and beverages at your seat to sending messages to other people in the stadium.
Can you think of any other industries that are implementing technology-based activities?
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41. Summary Student Learning Outcomes
Describe why information filtering is becoming important and list and define the two trends that will support information filtering.
Describe the movement toward intellectual computing including automatic speech understanding and the role of people in decision making.
Define biometrics, automatic speech recognition, virtual reality, and CAVEs as they relate to changes in physiological interaction.
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42. Summary Student Learning Outcomes
Describe the various technology innovations and trends that will increase portability and mobility.
Discuss the challenges of and technological innovations for the coming digital frontier.
Describe the broadening of e-government and the coming C2C explosion as they relate to the rebirth of e-commerce.
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43. Summary Assignments & Exercises
Researching wearable computers
Information supplier convergence in your area
Finding a good automatic speech recognition system
Understanding the relationships between trends and technological innovations
Making a phone call on the internet
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44. Summary Assignments & Exercises
Learning about financial cybermediaries
Researching intelligent home appliances
Researching e-government services
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45. Visit the Web to Learn More www.mhhe.com/haag
MBA programs
Specialized MBA programs
Graduate school information and tips
Tele-Education (distance learning)
Speech recognition
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