1. Thomas Freidman’s Ten Flatteners Netscape goes public Development of work-flow software Uploading Outsourcing Offshoring Supply Chaining Insourcing Informing The Accelerators

2. Netscape Goes Public Marc Andreessen (wrote Mosaic browser and Netscape browser)

3. Workflow Software

4. Uploading

5. The Open Source Movement (essential ingredient of uploading) Linux Apache Web server

6. The Open Source Movement (continued) Mozilla Firefox Thunderbird

7. The SeaMonkey Project Formerly the Mozilla Application Suite

8. Outsourcing Outsourcing gained momentum and “took off” with Year 2000 (Y2K) problem

9. Offshoring Call center in India

10. Supply Chaining

11. Insourcing

12. Informing It’s not just There are MANY other interesting search engines as we see in Chapter 5

13. The Accelerators Digital Mobile Virtual Personal

14. First: Computing (processing) TO Charles Babbage’s Difference Engine (1822) Ultramobile personal computer

15. Computing (continued – storage) TO First disk storage unit by IBM (1956) Capacity: 5 megabytes Size: Refrigerator Sony Micro Vault Thumb Drive Capacity: 2 gigabytes

16. Second: Instant Messaging and File Sharing Instant messaging (example) File sharing (example)

17. Third: Voice over Internet Protocol

18. Fourth: Videoconferencing A telepresence system in a conference room

19. Videoconferencing (continued) An individual telepresence system

20. Videoconferencing and Medicine New Zealand used Polycom, a leading vendor of telepresence systems, to provide a telemedicine application for children. telemedicine application

21. Fifth: Computer Graphics

22. Sixth: Wireless Technologies Using cell phone in motion Geostationary satellite Bluetooth phone sunglasses

23. The Great Convergence We are in a convergence of three powerful, technological forces: (1) Cheap and ubiquitous computing devices (2) Low-cost, high bandwidth (3) Open standards

24. The Great Convergence (continued) In essence, we have computing everywhere and anywhere, anytime and all the time, with access to limitless amounts of information, services, and entertainment.

25. The Great Convergence (continued) We have the creation of a global, Web- enabled playing field that allows for multiple forms of collaboration – the sharing of knowledge and work – in real time, without regard to geography, distance, or, in the near future, even language. The field now includes some 3 billion new people, formerly digitally disenfranchised.

26. The Global, Web-Based Platform