1. SAP Enterprise Portals Bikram Dogra NetWeaver Portal Consultant

2. Agenda SAP Solution Architecture SAP NetWeaver Platform Summary  What is SAP? SAP Enterprise Portals What is an Enterprise Portal?

3. What is SAP?  An IT based transaction processing system  Integrated information management and retrieval  Covers strategic and operational requirements of the business  Order to Cash - Sales activity from quotation, to sales order, to shipment, to customer payment (accounts receivable)  Plan to Produce - The planning and manufacturing process to supply materials and labor to make our products.  Req to Pay - The requisitioning, purchase orders, and receipt of materials for our business.  Finance/Controlling - Tracks and reports what we had to invest to manufacture and ship these sale orders, and how much profit we made. Finance Manufacturing Sales Materials HR

4. SAP Business Applications R/3 Client / Server ABAP FIFinancialAccounting COControlling AM Fixed Assets Mgmt. PSProjectSystem WFWorkflow MMMaterialsMgmt. HRHumanResources SD Sales & Distribution PPProductionPlanning QMQuality Manage- ment PM Plant Main- tenance SMServiceManage-ment ECEnterpriseControlling ISIndustrySolution Logistics Human Resources Accounting Cross Application Functions Customer ERP Supplier mySAP CRM mySAP SRM

5. Agenda SAP Solution Architecture Summary SAP Enterprise Portals What is an Enterprise Portal?  SAP NetWeaver Platform What is SAP?

6.  1 Platform Synchronized release dates  1 Foundation SAP Web AS 6.40  1 Package Coherent installation process  1 Set of scenarios Integrated components  All Apps Business Suite, partner solutions and xApps developed on NetWeaver SAP NetWeaver 2004 Open integration and application development platform for all SAP Products SAP NetWeaver™ Composite Application Framework PEOPLE INTEGRATION Multi channel access PortalCollaboration INFORMATION INTEGRATION Bus. Intelligence Master Data Mgmt Knowledge Mgmt PROCESS INTEGRATION Integration Broker Business Process Mgmt APPLICATION PLATFORM J2EE DB and OS Abstraction ABAP Life Cycle Mgmt …

7.  SAP Web Application Server J2EE 1.3 compliant Java server and ABAP server side by side Zero footprint UI (Browser) Model driven UI, patterns Highly scalable and reliable, advanced caching OS and DB abstraction layer SAP NetWeaver™ INFORMATION INTEGRATION Master Data Management Bus. IntelligenceKnowledge Mgmt Composite Application Framework PEOPLE INTEGRATION Multichannel access PortalCollaboration APPLICATION PLATFORM J2EE DB and OS Abstraction ABAP Life Cycle Management PROCESS INTEGRATION Integration Broker Business Process Management Application Platform

8. Process Integration  SAP Exchange Infrastructure For both internal and external process integration (with SAP and non-SAP) Prepackaged integration knowledge Third party system integration based on standards and adapters Cross-component Business Process Management SAP NetWeaver™ INFORMATION INTEGRATION Master Data Management Bus. IntelligenceKnowledge Mgmt Composite Application Framework PEOPLE INTEGRATION Multichannel access PortalCollaboration APPLICATION PLATFORM J2EE DB and OS Abstraction ABAP Life Cycle Management PROCESS INTEGRATION Integration Broker Business Process Management

9. Information Integration  SAP Business Intelligence End-to-end solution for enterprise-wide BI Business content for rapid deployment Fully integrated with portal Open architecture 95% integration of SAP and non- SAP data  SAP Enterprise Portal Knowledge Management Unified access to multiple respositories Search & classification  SAP Master Data Management Information integrity across the business network Reduce duplicates Get accurate reporting Optimize decision making SAP NetWeaver™ INFORMATION INTEGRATION Master Data Management Bus. IntelligenceKnowledge Mgmt Composite Application Framework PEOPLE INTEGRATION Multi channel access PortalCollaboration APPLICATION PLATFORM J2EE DB and OS Abstraction ABAP Life Cycle Management PROCESS INTEGRATION Integration Broker Business Process Management

10. People Integration  SAP Enterprise Portal Any source Any audience Role-based Team collaboration (both real-time & asynchronous)  SAP Mobile Infrastructure Enables mobile apps to run disconnected or connected Built for handheld devices (Pocket PC, EPOC, Linux…) and laptops Browser or native front-end Multiple-backend connectivity SAP NetWeaver™ INFORMATION INTEGRATION Master Data Management Bus. IntelligenceKnowledge Mgmt Composite Application Framework PEOPLE INTEGRATION Multi channel access PortalCollaboration APPLICATION PLATFORM J2EE DB and OS Abstraction ABAP Life Cycle Management PROCESS INTEGRATION Integration Broker Business Process Management

11. Composite Application Framework SAP NetWeaver™ INFORMATION INTEGRATION Master Data Management Bus. IntelligenceKnowledge Mgmt Composite Application Framework PEOPLE INTEGRATION Multichannel access PortalCollaboration APPLICATION PLATFORM J2EE DB and OS Abstraction ABAP Life Cycle Management PROCESS INTEGRATION Integration Broker Business Process Management  Composite Application Framework Basis for development of composite apps and xApps  Key Features a methodology for building composite applications a model- and metadata-driven programming model aggregated APIs to access objects and services across all NetWeaver components reusable object models as well as application and UI patterns

12. Solution Manager SAP NetWeaver™ INFORMATION INTEGRATION Master Data Management Bus. IntelligenceKnowledge Mgmt Composite Application Framework PEOPLE INTEGRATION Multichannel access PortalCollaboration APPLICATION PLATFORM J2EE DB and OS Abstraction ABAP Life Cycle Management PROCESS INTEGRATION Integration Broker Business Process Management  SAP Solution Manager Implementation Global-RollOut Configuration Synchronization Testing Landscape Reporting Support Desk Solution Monitoring Service Level Reporting

13. Agenda SAP Solution Architecture SAP NetWeaver Platform Summary SAP Enterprise Portals  What is an Enterprise Portal? What is SAP?

14. What is an Enterprise Portal?  An Enterprise Portal provides:  A single point of access via a web browser to application, contents and services  A personalized, role based user interface, customizable to individual needs  Simple maintenance based on open and flexible system with no additional client software  Secure access from anywhere  Unification technology and predefined unifiers for database and legacy systems, which supports users in identifying business issues and navigating across systems to immediately resolve these issues

15. Need for Enterprise Portal The Information Technology landscape in large organization is complex, and getting more so. Such landscape are marked by following characteristics:  Heterogeneous Systems Dozens to hundreds of separate systems from different vendors require expensive point to point integration  Proprietary Technologies and communication protocols Different business partners have no shared knowledge of business processes or access to partner’s business information. This endangers future success  Complex business environments These environments contribute to a business nightmare with multiple dependencies and an average industry cost per year, per interface of $10,000

16. Portal – The brief history of time Transactional Systems & Legacy DB Transactional Systems & Legacy DB Web content Data Warehouse & Analytics Data Warehouse & Analytics Unstructured Documents Unstructured Documents User Portal Engine Portal Engine Web Services 1998 – “Enterprise Yahoo” HTML Aggregation 1999 – Document Portal Knowledge Management 2000 – Exec Dashboard BI Reporting / Scorecard 2001 – Application Portal Connectivity Framework 2002 – Integration Portal WebServices 2003 – Enterprise Portal Scalability & Performance 2004 – Ubiquitous Platform Process Modeling Enterprise Portal Engine Enterprise Portal Engine BPM

17. Need for Enterprise Portal

18. From Desktop to WebTop

19. Agenda SAP Solution Architecture SAP NetWeaver Platform Summary What is an Enterprise Portal?  SAP Enterprise Portal What is SAP?

20. SAP NetWeaver™ Composite Application Framework PEOPLE INTEGRATION Multi channel access PortalCollaboration INFORMATION INTEGRATION Bus. Intelligence Master Data Mgmt PROCESS INTEGRATION Integration Broker Business Process Mgmt APPLICATION PLATFORM J2EE DB and OS Abstraction ABAP Life Cycle Mgmt SAP NetWeaver™ Enterprise Portal  SAP Enterprise Portal Powered by SAP NetWeaver Web-based, role-based, secure access Integrating any kind of structured information The frontend to the SAP World Sophisticated navigation possibilities Wide platform support, wide language support Built on open standards SAP EP encompasses portal, KM and Collaboration Knowledge Mgmt

21. Portal Infrastructure Role-based, … …and Web-based… …access to any kind of applications, information and services ERP CRM … …secure… SAP Enterprise Portal 6.0 Authentication Sales Manager Line Manager Business Developer Docs* *covered by KM Single Sign On Portal

22. Users Need a Personalized Experience My Sales Figures MyWeather 2nd level content personalization: My Page 3rd level content personalization: My iViews Corporate Branding 1st level content personalization: My Role Portal

23. Role workset 1 workset 2 workset 3 WS2.1 WS2.2 service 1 service 2 service 3 service 4 service 1 service 2 Generating a Role-Based Portal: The Role Concept  Role A content template consisting of one or more worksets that model a typical job  Workset A set of coherent activities that belong to one or more related work areas  Service A (complex) task or service that is performed in the context of a workset The Enterprise Portal uses roles to generate a role-based user interface, simplifying application and information access. Portal

24.  Collaboration Room - virtual workspaces & communities Self service set-up Presence Room templates Document & iView sharing (asynchronous) Groupware integration  Real-time collaboration Application & Desktop sharing Instant Messaging / Chat  Ad-hoc Workflow  Universal Worklist (UWL) Central access to all work items Collaboration with SAP EP 6.0

25. 85% 15% Unstructured Information has it’s Particular Challenges E- mail Web Intranet Group- ware Shared Drives Doc. Mgt. Structured Information (e.g. ERP, etc.) Unstructured Structured Source: IBM Knowledge Management

26. Homogeneity Would Be Nice But... ...information is distributed in organizations... Organizationally Subsidiaries Departments Teams... Technically Web server File server SAP systems DM systems... Semantically Categories Keywords Navigation hierarchies......and the consequences are People do not find the right information Related information cannot be connected Collaboration and information exchange between people does not work … Knowledge Management

27. KM & Collaboration – Information Loop Consumer Connectors Distributed repositories  Taxonomies  Classification  Access Control SAP Enterprise Portal  Authoring  Publishing  Workflow  Navigation  Search  Subscription  Feedback, Rating  Discussion  Chat*, Application Sharing*  Collaboration Rooms* Author Content Manager * As part of collaboration capabilities of EP6.0 Knowledge Management

28. Agenda SAP NetWeaver Platform Summary  What is SAP? SAP Enterprise Portals What is an Enterprise Portal?  SAP Solution Archictecture

29. SAP Enterprise Portal 6.0 - Architecture  Open Portal Platform Support of Internet standards like LDAP, Java, X.509,.Net, XML, JCA, JAAS. Web service support (SOAP, UDDI) Portal services like auditing, logging, caching, rendering, personalization service. Open APIs Secure environment  Open KM Platform Applications around unstructured information People-centric collaboration Enterprise content management  Patented Unification Technology Drag&Relate operations between heterogeneous apps  Open Development Platform Web-based definition of worksets, roles, layout, etc. Portal Content Studio for code-free development of portal content Portal Development Kit for developing portal content Technical Portal Services User Mngmt. Service Audit, Log, Monitoring Personaliz. Service SOAP Caching Service Portal Content Catalog Worksets Roles Pages Layout iViews System Landscape Notification Service Rendering Service LDAP XML HTTP/ HTTPS Unification Database Unifier Application Unifiers Knowledge Management Real-time Collaboration Retrieval& Classif. Content Mngmt. WebDAV ICE JDBC FTP SAP Enterprise Portal Browser, Devices Applications / Repositories

30. Agenda SAP Solution Architecture SAP NetWeaver Platform SAP an Enterprise Portals What is an Enterprise Portal?  Summary What is SAP?

31. Thank You Bikram Dogra SAP NetWeaver Portal Consultant Email: bikramd@wisdominfotech.combikramd@wisdominfotech.com Tel: (262) 792-0200 Ext 228 Fax: (262) 792- 0202 18650, W Corporate Dr, Suite #120, Brookfield, Wisconsin 53045 http://www.wisdominfotech.com For Further Reading http://www.sap.com http://sdn.sap.com