1. HOME AFFAIRS PORTFOLIO COMMITTEE
PRESENTATION ON
ZIMBABWEAN SPECIAL DISPENSATION PERMIT (“ZSP”)
HOME AFFAIRS PORTFOLIO COMMITTEE
DATE: 04/11/2014

2. CONTENTS
Purpose
Recap of key Statistical Data of 2010 Dispensation(DZP)
Background to ZSP
High level ZSP Process Overview
ZSP Application Process
Centres for ZSP Application
Online Application Progress 2

3. PURPOSE
The purpose of this presentation is to provide PORTFOLIO COMMITTEE with a report on the Zimbabwean Special Dispensation Permit (ZSP)

4. RESULTS OF THE DZP – ALL KINDS OF INITIAL APPLICATIONS

5. RESULTS OF THE DZP – PERMITS ISSUED & CLOSED – 30/09/2012

6. FORGO OF ASYLUM AND REFUGEE CLAIMS

7. FRAUDULENT SA DOCUMENTS SURRENDERED

8. POSITIVE CRIMINAL REPORTS – 6 211

9. BACKGROUND TO ZSP
On 12 August 2014, the Minister of Home Affairs announced the new Zimbabwean Special Dispensation Permit (“ZSP”)
The old Dispensation for Zimbabwe Project (“DZP”) will officially close on 31 December The expiry date of all “DZP” permits which expire before 31 December 2014 is delayed until 31 December 2014
The expiry date of “DZP” permits which expire after 31 December 2014 is being brought forward to 31 December 2014
“DZP” permit-holders who wish to remain in South Africa can reapply for the “ZSP”
The requirements for “ZSP” are a) valid Zimbabwean passport, b) proof of employment / c) proof of business registration / d) proof of registration from the learning institution
The “ZSP” will be valid from 1st January 2015 until 31 December 2017
Zimbabwean nationals traveling on expired “DZP” permits will not be declared undesirable or be arrested after 31 December 2014
A service provider (VFS) has been appointed at no cost to the Department. The handling fee of the application is R870 and is payable upon application to VFS

10. ZSP PROCESS OVERVIEW Home Affairs Server VFS Electronic application
Applies online, submits supporting documents,
takes fingerprints, pays
VFS
Electronic application
HANIS
Applicant
Fingerprints to HANIS to clean the NPR
VFS sends finger prints to AFISWITCH
Application Form with Supporting Documents
Application & supporting documents (VFS), criminal record check results (AFIS, adjudicates
Home Affairs Server
AFISWITCH
Criminal Record
Checks
PERMITTING
Visa Adjudication System
Negative Fingerprints Report
Positive Fingerprints Report
Criminal Record Checked with SAPS by AFISWITCH
Fingerprints transmitted to the Asylum System
Approval, issue visa, send to VFS
ASM
NIIS
SAPS
(Criminal Record Checks)
INSPECTORATE
Case Management System
Rejection – issue a rejection letter to VFS
Check asylum applicants, remove them from the database
Trace & Deport
Awaiting trialists (liaise with SAPS)

11. KEY HIGHLIGHTS OF THE VFS SERVICE
ZSP program caters to ( approved and rejected) Zimbabweans who had applied for DZP in 2010 through DHA
Provided a website for applicants to complete their online application form between 1st October and 31st December 2014
Established and managing 10 facilitation centers in all nine provinces of the Republic of South Africa to aid applicants to submit their application and biometrics between 1st November 2014 till 30 April 2015
Fee payments via Cash Deposit at Standard Bank branch OR Credit or Debit Card at the center
Host a dedicated website :
A dedicated Contact Center started from 1st October 2014 : +27 (0)
Working hours:- 08:00 AM – 05:00 PM Monday to Saturday
A dedicated id : - for applicants to raise queries

12. High Level Process Visit VFS Global website www.vfsglobal.com
Complete Online Application Form
At home
Contact the Call Centre
for appointment scheduling
Visa Application Centre (VAC)
Security check
Frisking
Screening of baggage
Submission of physical application and supporting documents
Biometrics
Scanning of application
Permit Pass back over the counter
Data storage & transfer
Documents returned to VAC in sealed envelopes
DHA
Documents sent to DHA

13. Applicant fills the ZSP application form Online
STEP 1:-
The Applicant visits the Online VAF tab and clicks on “Click Here” highlighted in colored box. Applicant is directed to the Applicant Validation page.

14. Applicant fills the ZSP application form Online
STEP 2: -
Applicant updates the details in the Applicant validation page.
If the applicant data matches with ZSP database provided by DHA the applicant is allowed to fill the ZSP Application form.
If the applicant data does not match, applicant is asked to contact the call center.

15. Applicant fills the ZSP application form Online
STEP: 3
Applicant fills the application form and clicks on Continue. The Form is submitted and a Unique Reference Number (URN) is generated
A confirmation page is displayed to the applicant informing that the form has been filled successfully and next steps are mentioned to book an appointment.
STEP 4
Applicant Print the Online form and calls the call center for appointment scheduling

16. What to bring to the Visa Application Centre
Duly completed online form. Handwritten forms will not be accepted by Department of Home Affairs.
Applicants are requested to get original documents for verification while submitting certified photocopies
Original passport
Copies of passport and previous visas/Permits
Original Bank payment / Electronic Fund Transfer receipt for each applicant
Appointment Letter Acknowledgement
Passport valid for no less than 90 calendar days after expiry of the intended visit. A passport copy is required while submitting the application.
ZSP PERMIT CATEGORY APPLYING FOR
REQUIREMENTS
Work
Sworn affidavit from employer
Own Business
Business Registration Document
Study
Institution of Learning Admission Letter

17. VFS PROGRESS – ZSP CENTRES

18. APPLICATIONS RECEIVED AND BOOKINGS FOR INTERVIEWS
DATES
VAF Count
Appointment Count
01-Oct-14
2263
397
02-Oct-14
2021
1023
03-Oct-14
2720
848
04-Oct-14
1783
412
05-Oct-14
1781
06-Oct-14
5963
1063
07-Oct-14
2386
912
08-Oct-14
7515
1464
09-Oct- 14
8214
1620
10-Oct-14
8046
2953
11-Oct-14
5586
2564
12-Oct-14
4121
13-Oct-14
10161
3568
14-Oct-14
9579
3916
15-Oct-14
7150
4286
TOTAL
79 289
25 026

19. THANK YOU