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Welcome Aalto + ESADE 3rd year we are doing this Why we are here today: intensive week is important
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Today’s program 12:00 The course in a nutshell
Presenting the cases in the course The reason you brought a scarf today 13:30 Lunch in EGarage 14:30 Kick-start to the teamwork 17:00 Wrap-up
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The Crew Anna-Leena Vasamo Coach
Stefania Passera Course Leader & Coach MIND Research Group Lotta Hassi Course Leader & Coach ESADE Anssi Tuulenmäki Coach Cristina Costa Coach Reetta Maila Coach MIND Research Group Walid El Cheikh Course assistant Ian Collingwood Coach
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The course in a nutshell
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working on 8 different challenges
I2P in 2015 is… 33 students from Aalto 52 students from ESADE working on 8 different challenges from 6 companies in 16 teams
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January 18th May 8th We have 8 challenges from companies, with open questions and various routes to follow. We have generated and tested ideas that have the potential to challenge conventions in those industries. So here is the idea….
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Outcome: a proposal for solution(s) & prototype(s)
Examples from previous editions A proof-of-concept prototype for a new product category 1st prototype for an application An operating model for an HIV diagnosis clinic
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Applying theories to practice
Problem-based learning Real cases An explorative process
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Explorative projects:
Your briefs are open-ended challenges. No-one knows the answer yet. You need to find one through a focused exploration.
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Explorative projects:
Their nature affects the process & teamwork Information sharing and communication is key Supportive and trustful atmosphere Collaborative sensemaking, a.k.a thinking out loud together
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Explorative projects:
They “feel” different Courage Fear of failure Tolerance for uncertainty Intellectual humility
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Collaborating organizations in 2015
+ Aqualogy: Collaborating organizations in 2013 and 2014
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WALID :-)
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Projects & Teams this year
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Patient 2.0: Collaborative Health Care
ABBVIE 1 Patient 2.0: Collaborative Health Care There is an opportunity to redefine patient care by involving the patient in the treatment: empowerment, collaboration and co-responsibility. How might we empower patients and help them share the responsibility of their illness with the physician so they improve clinically and emotionally? Some key aspects to explore: Understand the current physician - patient typical relationship How to motivate and train patients to manage of their disease so they can build the proper trust with their doctor Understand the key drivers of patient’s emotional well-being Test case: improving patient care in inflammatory bowel disease (IBD)
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TEAM 1 Juliette Cabaret (PM) Mustafa Saifee Abhirath Sharma Anni Rauramaa Marta Penalba Austin Ladd TEAM 2 Dominika Lapciew (PM) Federica Grazi Nikolaos Karamoschos Ignacio Khalek Anna Martinez
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Reshaping the Physician-Pharma Relationship
ABBVIE 2 Reshaping the Physician-Pharma Relationship Building and maintaining a relationship with the physicians is key for pharmaceutical companies. The current ways of communication and relationship management require rethinking. How could a pharmaceutical company approach and interact with physicians when launching a new treatment? What ways to communicate could be used, and how? Some key aspects to explore: How is the current relationship between doctors and pharmaceutical companies Explore for analogies of other industry/professional relationship Test case: launching a new HIV treatment
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TEAM 1 Kirsten Van Klooster (PM) Arjun Singh Paris Koumbarakis Vitor Mascarenhas Amrit Thind TEAM 2 Malte Otremba (PM) Ioanna Mikrou Oliver Huber Moritz Engler Clemens Maximilian Stepan
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Printing Customized Large Format Decoration
HP Printing Customized Large Format Decoration The analog wall decoration market (e.g. wallpapers, stencils...) could benefit from existing on-demand printing technology to allow for e.g. more customization (for end-users) and cost savings/smaller inventory (for retailers). How could large format print decoration be offered to consumers and professional decorators through retail channels? Some key aspects to explore: To understand the needs of the stakeholders (consumers, professional decorators and the retail ecosystem) in regard to printed wall decoration – wallpapers, decoration stickers, stencils… To develop innovative offering concepts to fit stakeholders’ needs, the retail channel and the case company existing technology
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TEAM 1 Artsiom Daniliuk (PM) Cao Kun Sviatoslav (Slava) Klimchuk Yu-Chao Chien Claudia Molins TEAM 2 Ian Janes (PM) Giulio Dadamo Alain Bruttin Franziska Kuntz Kevin Castlunger
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Education Reinvented for Water Professionals
AQUALOGY SCHOOL OF WATER Education Reinvented for Water Professionals Professionalizing education has the need to adapt its training programs to its students: mainly busy pros, balancing learning and work. The classroom-based lessons need to be rethought and new methodologies are required. How may we deliver professional education in new engaging ways, going beyond both MOOCS and traditional classroom time? How can we increase interactivity, engagement and make students deliver value to each other? Some key aspects to explore: Rethink the classroom-based lessons and new methodologies How can students deliver value to each other and not only be passive recipient of knowledge from the instructors? Test case: water professional education (water purification and treatment, water supply, water distribution…)
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TEAM 1 Tarun Dokania (PM) Jouni Kari Paula Harjula Jenni Huttunen William Varley TEAM 2 Meredith Neyrand (PM) Ettore Velluto Sooa Hwang Anaïs Meunier Mark Oldenburg
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DBE - Delightful Billing Experience
FORTUM DBE - Delightful Billing Experience The user experience of billing is often a negative thing: nobody likes receiving bills and having to pay for something. Can that be changed? What does it take to change the user experience of receiving a bill? How would a customer-friendly company communicate with its customers? Some key aspects to explore: Test case: energy company How can we challenge customer touch-point conventions - like electricity bills and contracts - to increase brand value, customer experience and awareness in energy consumption? Create options on how to enhance or change the bill for the benefit of customer
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TEAM 1 Avinash Dhital (PM) Mona Taponen Zineb Ghoudrani Jaume Ferrer Emre Kumet Anco Ven der Wurff TEAM 2 Miia Kekkonen (PM) Gaspar Mostafa Olawubunmi Michael Agbede Vincent Esclusa Bhawna Thairani
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eCommerce Value Chain Development
POSTI GROUP 1 eCommerce Value Chain Development E-commerce requires logistics services, new models are emerging, and changes in the value chain are inevitable. What is the future value chain that takes into account all the developments we are currently seeing . E.g. how will Uber-taxis and other trends impact the value chain? How might the eCommerce value chain look like in the next years? Will the value chain structure change and how? Will there be new players? Where is the money going to be allocated in the future value chain? Some key aspects to explore: Create different scenarios/options of value chains of the future Design business models that will be required and would thrive in this new value chain What technologies are required Test case: eCommerce in Europe
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TEAM 1 Ines (Isa) Vaittinen (PM) Elizaveta (Liza) Staravoitava Theodosios (Theo) Makris Thomas Harsch Giorgio Ciancaleoni Emil Beck TEAM 2 Alina Baykova (PM) Luca Acito Ha Nguyen Hannes Detjen Jorge Ferrer
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POSTI GROUP 2 Postman 2020 The postmen touch every home every day. Bikes, cars, vans and scooters of post companies can be seen everywhere on the territory. What kind of new services could the post office bring to homes in 2020 through postmen & logistics network? Some key aspects to explore: Explore new type of services the post office could deliver to homes. How will the future look like in 2020? What could people expect to get as services in home? How could the Post provide the platform for other businesses to reach consumers “at home”?
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TEAM 1 Chitrak Mitra (PM) José Jàcome Marcus Nordström Maud Verhaak Emile Petit Marek Medvesek TEAM 2 Tiina Toskovich (PM) Pouyan Mohseninia Sonja Hannus Filip Egert Leith Kevin Bahar
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“Live like a local” - Tourism
VISIT FINLAND “Live like a local” - Tourism When travelling, tourists want to experience genuine, unique and memorable experiences typical of the place they are visiting. The aim of the project is to find new ways to give tourists an authentic experience of the “Finnish way of life” through their own experience by seeing, feeling, observing, and/or participating etc. How can The Finnish-Way-Of-Living be packaged into attractive and innovative products and services, where the tourist experiences the country as a true local? How to promote these packages internationally and to whom (current / future tourists)? Some key aspects to explore: Explore the current tourism environment and analysing trends Identify new business models Find innovative and scalable product mix, that can be implemented in different locations in Finland
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TEAM 1 Eliana (Eli) Henao Rincon De Sarpila (PM) Satu Toivakka Giao Le Alejandro Briceno Maximilian Eisendle David Steves TEAM 2 Ancuta (Anca) Agapi (PM) Anton Annala Göksu Sarigöl Angelina Ebeling Josep Cases
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“Cheat sheets” to kick-start your project
in Noppa (Aalto) and Moodle (ESADE)
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Coaches in Helsinki Stefania Posti “Postman” 1 + 2 Fortum 1 + 2
Visit Finland 1 + 2 Reetta Aqualogy Abbvie “Patient 2.0” HP Anssi & Anki Posti “E-commerce” 1 + 2
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Coaches in Barcelona Lotta Abbvie “Patient 2.0” Posti “E-commerce”
Visit Finland Cristina Abbvie “Pharma Relationship” HP Aqualogy Ian Posti “Postman” Fortum
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Project Managers The role of the PM
Each team has its own project manager, who Is not a slave, nor a dictator Push the team towards excellence Keep the team on track with deliverables Keeps on eye on the budget Communicates with the company liaison and coaches
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Course Calendar – bird’s eye view of the course
I2P in numbers 16 weeks of project work 2 intensive weeks 4 coaching sessions 2 workshops 2 checkpoint presentations 1 final presentation In Noppa & Moodle
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Course Structure Week by Week
Gives you guidelines for the weekly work Weekly performance not followed, but weekly activities give you a “more-or-less” idea of where you should be in the process Coaching sessions are support and evaluation points Always come into the coaching session with the Project Update Deliverable In Noppa & Moodle
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Course Evaluation Final Grade = project evaluation +/- individual evaluation Project evaluation: The process: 65% (project update deliverables, checkpoint presentations) Outcome: 35% (final solution, final presentation, final deliverable) Individual evaluation: peer-evaluation coaches evaluation of individual contribution
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EGARAGE ACCESS CARDS FOR AALTO STUDENTS
…AND A FEW WORDS ABOUT THE USE OF THE SPACE
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Get out your scarfs and follow Walid
:-)
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LUNCH BREAK Let’s continue at 14:30
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Successful teamwork
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Key issues in successful teamwork
Utilizing all the skills, knowledge and expertise you have in your team Creating an atmosphere that allows everyone to get out of their comfort zone Establishing ways of working (and sticking to them) right from the beginning Paying attention to communication and providing feedback Source: Satu Rekonen, 2014
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Be aware of all the capabilities in your team and utilize them.
Exercises in teams: Be aware of all the capabilities in your team and utilize them. Establish ways of working that suit your team.
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Find a spot for your team to work.
Let’s regroup at 17:00.
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Wrap-up
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Findings from the Lifeline exercise?
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Kick-off week practicalities…and then you are off for the evening!
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Meeting the company liaison
Monday 09: Course Kick-off 10:00-12: Workshop: Breaking the ice with the challenge 12:00-14: Lunch OR Skype with Finnish companies 14:00-16: Lecture: Needfinding 16:00 --> Meeting the company liaisons from Spain You will meet them tomorrow, live or via Skype/Lync/etc. They will brief you in more detail + you can ask them any questions you may have about the brief. You will have time tomorrow to prepare for the meeting.
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Meeting the company liaison
Fortum 12:00-13:00 In room 4M1N, by phone. Contact: Marianne Tikkanen Itella 1 - eCommerce In room 1M2S, via Videra or Lync (Back-up room 108S) Contact: Elvira Vainio, Jaakko Kaidesoja Itella 2 - Postman 13:00-14:00 In room 1M2S, via via Videra or Lync Contact: Elvira Vainio, Kaj Kulp Visit Finland In room 1M1S, via Skype: susanna.markkola Contact: Susanna Markkola, Terhi Hook If needed, the company can call to the landline phone in each room. Ask them to call Esade at and ask for the right extension: Room 1M1S –extension 5477 Room 1M2S – extension 5458 Room 4M1N – extension 5472
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Meeting the company liaison
Abbvie 1 16:00-17:00 In room 1M1S, Webex Contact: Jose Martinez Abbvie 2 17:00-18:00 Aqualogy (don’t bring any forks, knives, etc.!) 17:30 At Agbar Tower, Av. Diagonal 211 Contact: Iván Chica HP 17:15 At HP Sant Cugat Contact: Alan Lobban, Maria Pero Please give me your passport numbers. If needed, the company can call to the landline phone in each room. Ask them to call Esade at and ask for the right extension: Room 1M1S – extension 5477
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Meeting the company liaison
The goal of the first meeting with the company: Meet the company contact and introduce the team to them Get acquainted with the company’s business and the case they have presented Go through your questions about the brief (you will have time to prepare them on Monday in class) Ask for help to get in touch with stakeholders you consider important to speak with Agree on the next meeting (suggested for week )
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Sunday Monday Tuesday Wednesday Thursday Friday 09:00-13:00
09: Course Kick-off 09:00-13:00 Teamwork: needfinding 09:00-13:00 Teamwork: Prototyping & experimenting 09:00-13:00 1st Checkpoint Presentations 10:00-12: Workshop: Breaking the ice with the challenge 11:00-13: Signing Ceremony 12:00-18: Teaming kick-off at EGarage 12:00-14: Lunch OR Skype with Finnish companies 13:00-14:00 lunch break 14:00-16: Lecture: Needfinding 14:00-18:00 Workshop: Ideation 14:00-16: Lecture: experimen-tation 14:00-16:00 Lecture: preparing to present 14:00-17:00 Workshop: Cornerstones of successful teamwork 16:00 --> Meeting the company liaisons from Spain 16:00--> Teamwork: Prototyping & experimenting 16:00 --> Teamwork: Preparing presentations 17:0018: Wrap-up of the week
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See you tomorrow at 09:00!
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Team working spaces We are 85-90 people. Patience is in high demand!
12 teams can fit into EGarage 4 teams will be in additional space We need to move flexibly between a lecture set-up and a team working set-up
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Teams working in the EGarage: Posti 1,1 + 1,2 Posti 2,1 + 2,2 HP 2
Aqualogy 2 Visit Finland 1 + 2 Abbvie 1,1 + 1,2 Abbvie 2,1 + 2,2 Teams working in the additional space, in case: Monday: 113 Tuesday: 010 Wednesday: 009 Thursday: 010 Friday: 010 Aqua-logy 2 Posti 2,1 Abbvie 1,1 Posti 1,1 Posti 2,2 Fortum 1 Fortum 2 Abbvie 2,1 Abbvie 2,2 Visit Finland 1 Abbvie 1,2 Aqua-logy 1 HP 1 HP 2 Visit Finland 2 Posti 1,2
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