1. 02 | Managing Users, Groups, and Licenses Anthony Steven | Principal Technologist, Content Master Martin Coetzer | Portfolio Architect, Microsoft

2. Manage Users and Licenses by Using the Administration Center Manage Security and Distribution Groups Manage Cloud Identities with Windows PowerShell Module Overview

3. Manage Users and Licenses by Using the Administration Center Create Users Manage Users and Licenses Demo: Create users in Office 365 Delete and Restore Users Common Errors and Best Practice Guidelines

4. Create Users Three ways to create and manage users: –Using only Office 365 –Using Office 365 synchronized with a directory service –Using AD FS User provisioning options: –Office 365 Administration Portal –Windows PowerShell –Bulk Import (CSV file) –Directory Synchronization

5. Manage Users and Licenses Edit single or multiple users in Office 365 admin center –Domain and company information –Administrator roles –Sign-in status –User location Assign Office 365 service licenses to users –Replace existing licenses –Add to existing licenses View license information –Number of licenses used –Unlicensed users

6. Demo: Create Users in Office 365

7. Delete and Restore Users Delete single or multiple users –Office 365 admin center portal –Windows Azure Active Directory Module for Windows PowerShell - Remove-MsolUser –Deleted users are ‘inactive’ for 30 days (‘soft delete’) Restore deleted users before 30 day grace period –Office 365 admin center portal –Windows Azure Active Directory Module for Windows PowerShell - Restore-MsolUser

8. Common Errors and Best Practice Guidelines Common errors –Default password policy is not defined, so Office 365 email does not work and users have to change their passwords –User leaves the organization and when his or her account is deleted, the user’s mailbox is also deleted Best practices –Design user account plan for the future –Standardize on user naming conventions –Ensure accuracy when entering names –Look for duplicate accounts when using directory sync

9. Manage Security and Distribution Groups Create and Edit Office 365 Security Groups Demo: Create Security Groups in Office 365 Delete Office 365 Security Groups Exchange Online and SharePoint Online Groups Common Errors and Best Practice Guidelines

10. Create and Edit Office 365 Security Groups Office 365 security groups are not mail-enabled –Mail-enabled groups do not appear in the Office 365 admin center portal Security groups are used to grant permissions to sites and resources in SharePoint Online Create groups with admin center portal or through Windows PowerShell – New-MsolGroup Security groups can be nested to improve organization

11. Demo: Create Security Groups in Office 365

12. Delete Office 365 Security Groups Deleted security groups are permanently deleted –Its members are not deleted Delete security groups –Admin center portal –Windows PowerShell – Remove-MsolGroup

13. Exchange Online and SharePoint Online Groups Exchange Online groups –Distribution groups –Mail-enabled security groups –Dynamic distribution groups SharePoint Online groups –Collection of users with same permission level –Typically contain Office 365 security groups Default SharePoint groups –Dependent on site template used

14. Common Errors and Best Practice Guidelines Common errors –Poorly documented security group structure –Overly complex security group structure –User unintentionally becomes a member of a dynamic distribution group Best practices –Organize users logically based on access needs –Add groups to SharePoint groups rather than users –Keep naming convention simple and clear –Maintain a well-defined account provisioning process –Create policies and procedures for group maintenance

15. Manage Cloud Identities with Windows PowerShell Using Windows PowerShell with Office 365 Demo: Create Users with PowerShell Managing Users and Licenses with PowerShell Managing Security Groups with PowerShell Common Errors and Best Practice Guidelines

16. Using Windows PowerShell with Office 365 WAAD Module for PowerShell –Connects to Office 365 to perform common and repetitive administrative tasks Ensure your environment meets requirements Using WAAD Module for PowerShell to manage Office 365 1.Install the module 2.Connect to the service 3.Use Get-help

17. Demo: Create Users with PowerShell

18. Managing Users and Licenses with PowerShell Add users and licenses - New-MsolUser –-LicenseAssignment switch to assign licenses Manage licenses - Set-MsolUserLicense –Use scripts to bulk update licenses –-LicenseOptions switch to assign subset of licenses Delete users - Remove-MsolUser –Soft delete – remains in recycle bin for 30 days –Hard delete – permanently deleted from recycle bin Restore users - Restore-MsolUser –Within 30 days

19. Managing Security Groups with PowerShell Create security groups –New-MsolGroup Delete security groups –Remove-MsolGroup Add users to and remove users from a security group –Get-MsolUser (to retrieve objectId) –Add-MsolGroupMember –Remove-MsolGroupMember

20. Common Errors and Best Practice Guidelines Common errors –Changing a license incorrectly disconnects the mailbox –Deleting groups and users by mistake –Not reviewing or testing PowerShell scripts –Not knowing the difference between connecting to the Windows Azure Active Directory and the tenant –Not having a usage location set for users Best practices –Review and test PowerShell scripts thoroughly –Validate changes made by PowerShell scripts –Only provide permissions to the appropriate people

21. Manage Users and Licenses by Using the Administration Center Manage Security and Distribution Groups Manage Cloud Identities with Windows PowerShell Module Review

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