1. 03 | Administering Office 365 Anthony Steven | Principal Technologist, Content Master Martin Coetzer | Portfolio Architect, Microsoft

2. Manage Administrator Roles in Office 365 Configure Password Management Administer Rights Management Module Overview

3. Manage Administrator Roles in Office 365 Office 365 Administrator Roles Assign Administrator Roles Demo – Assign Administrator Roles Delegated Administration Common Errors and Best Practice Guidelines

4. Office 365 Administrator Roles Office 365 Administrator RoleRole Tasks Billing administratorMake purchases, manage subscriptions, manage support tickets, and monitor service health Global administratorPerform all administrative tasks Password administratorChange/reset passwords, manage service requests, and monitor service health Service administratorManage service requests and monitor service health User management administrator Create and delete users and groups, reset passwords, manage service requests, and monitor service health

5. Assign Administrator Roles In the Office 365 admin center –Admin>Office 365>users and groups –Select user>edit –On settings page, assign role, select admin role and provide alternate email address In Windows PowerShell –Get-MsolRole –Get-MsolUserRole –Get-MsolUserRoleMember –Add-MsolRoleMember –Remove-MsolRoleMember

6. Demo: Assign Administrator Roles

7. Delegated Administration Delegated administration process –Open offer email from partner –Navigate to authorization page in Office 365 –Authorize the partner –Start the trial or subscription Partner assigned administration roles –Full administration = Global administrator –Limited administration = Password administrator

8. Common Errors and Best Practice Guidelines Common errors –Granting more access than is necessary –Not planning administration roles –Not following a reference model Best practices –Ensure that administrator roles are carefully planned –Document and audit administration roles/privileges –Keep administration roles up to date –Get approval/sign off on administration roles design

9. Configure Password Management Manage Passwords and Password Policies Manage Passwords and Password Policies with PowerShell Demo: Changing Passwords and Setting Password Policy Common Errors and Best Practice Guidelines

10. Manage Passwords and Password Policies Password expiry policy –Number of days before it expires –Number of days warning prior to expiry Resetting user passwords –Creates new temporary password Resetting admin passwords –Reset it yourself –Get another admin to reset for you

11. Manage Passwords and Password Policies with PowerShell Change/reset a user’s password Set tenant password policy –Password expiry –Password expiry notification warning Configure user password to never expire Remove the never-expires setting View which user passwords are set to never expire –All these settings are for single user or all users Remove strong password complexity requirements –Single user only

12. Demo: Changing Passwords and Setting Password Policy

13. Common Errors and Best Practice Guidelines Common errors –Not standardizing password policies –Not aligning cloud policies with on-premise policies Best practices –Ensure administrator roles are correctly defined. –Ensure users and administrators know the password reset process –Create standard password policies –Enforce strong passwords

14. Administer Rights Management RMS in Office 365 Overview Plan RMS in Office 365 Activate and Configure RMS in Office 365 RMS Integration with Exchange Online RMS Integration with SharePoint Online RMS Integration with Office Common Errors and Best Practice Guidelines

15. RMS in Office 365 Overview Protects sensitive data –Email –Documents Offers persistent protection –Static or in transit Integrates with Office 365 –Office integration –Exchange Online –SharePoint Online

16. Plan RMS in Office 365 1.Create Office 365 tenant security groups and mail-enabled groups 2.Decide who will manage the tenant key, you or Microsoft 3.Download and install the Rights Management module for Windows PowerShell 4.Activate Rights Management

17. Activate and Configure RMS in Office 365 Activate using admin center portal –Service settings>rights management>manage>activate Activate using Windows PowerShell –Import-Module aadrm –Connect-aadrmservice –Enable-aadrm Manage RMS administrator roles –Add-AadrmRoleBasedAdministrator –Get-AadrmRoleBasedAdministrator –Remove-AadrmRoleBasedAdministrator

18. RMS Integration with Exchange Online Enable IRM Services in Exchange Online 1.Enable Rights Management in Office 365 2.Connect to Exchange Online with Remote PowerShell 3.Configure RMS Online Key Sharing Location 4.Import TPD from RMS Online 5.Enable IRM in Exchange Online 6.Test IRM configuration Apply IRM to emails in OWA Administrator-defined IRM in Exchange Online –Transport protection rules (Outlook and OWA) –Outlook protection rules (Outlook)

19. RMS Integration with SharePoint Online Enable IRM Services in SharePoint Online –SharePoint admin center>settings>Information Rights Management>Use the IRM service specified in your configuration –Refresh IRM settings Apply IRM to document libraries or lists in SharePoint Online –Library>Library Settings>Permissions and Management>Information Rights Management>Restrict permissions on this library on download –Configure document access rights

20. RMS Integration with Office Office support for Rights Management –Office Pro Plus 2013 and Office 2010 – supported –Office 2007 – not supported Office Professional Plus 2013 Client Configuration –Install Office and login with Office 365 credentials Office 2010 Client Configuration –Install Office –Install RMS sharing application –Login with Office 365 credentials Protecting Office Content with Rights Management –Templates –User defined rights

21. Common Errors and Best Practice Guidelines Common errors –Lack of administrator knowledge –Lack of end-user training –RMS policies too complex –Non-MS device compatibility Best practices –Use KISS principle –Ensure users are aware that IRM is only for Office 2010/ 2013 clients

22. Manage Administrator Roles in Office 365 Configure Password Management Administer Rights Management Module Review

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