1. The Principles of Partnership Rachel Dewar & Nikki Beacher

3. ‘staff trained to work together across health and social care, and with the community and voluntary sectors, to understand and meet the needs of Older people’ A great place to grow older – Age UK’s ambition for the next parliament 2015-2020 Partnership working is about developing inclusive, mutually beneficial relationships that improve the quality and experience of care. Living with Long term conditions – a policy framework Partnership working is about developing inclusive, mutually beneficial relationships that improve the quality and experience of care. Living with Long term conditions – a policy framework Effective partnership working can improve children and young people's experience of services and lead to improved outcomes Every Child Matters Effective partnership working can improve children and young people's experience of services and lead to improved outcomes Every Child Matters Bringing together organisations with complementary knowledge, experience and expertise can often provide a better offer than sole delivery. Mental Health Matters Bringing together organisations with complementary knowledge, experience and expertise can often provide a better offer than sole delivery. Mental Health Matters

4. Influenc e Interest High low Keep Satisfied Monitor Actively Engage & Seek to Influence Keep Informed

5. Alliances, & partnerships are founded on a unique set of principles that distinguish them from other types of relationships or streams of interaction. While most of these may seem obvious, it is sometimes useful to consider them, as a checklist for building strong and sustainable partnerships, and as a guide to avoiding some of the typical pitfalls.

6. Commonality

7. Do we have agreed outcomes, which consider the requirements for all individuals and organisations within the partnership? Are our Shared goals and aims, understood and accepted as being important by each partner?

8. Communicate

9. "It takes an average person almost twice as long to understand a sentence that uses a negative approach than it does to understand a positive sentence". John H Reitmann Do we use positive language – to engage and excite? Do we recognise the complexity of our own language? Do we seek first to understand – and then to be understood?

10. Commingle

11. A partnership needs to be a blend, a two- way exchange, based on give and take Is there recognition by all involved, to all involved, in terms of valued contribution, and the benefits that diversity & partnership adds? “Asymmetric partnerships, where value is not mutually placed, or where one partner does to, and the other is done to are usually short-lived.” Hemant Puthli 2011

12. Compromise

13. Are we centred on Healthy compromise, which does not require an individual or organisation to step away from their values? Do we understand the areas where we will find compromise most challenging, and are we transparent about these areas? Once we make a Compromise, Do we do it happily?

14. Challenge

15. Do we openly acknowledge that bringing together people and organisations to work in partnership will raise difficult issues? Are we prepared to face the things together that feel really difficult and stretch outcomes? Do we engage resistance and accept challenge within the process, to avoid disengagement later? Do we face the wicked issues?

16. Challenge Compromise Commingle Communicate Common ground/Commonality

17. Do we see our Service Users as partners?

18. Influenc e Interest High low Keep Satisfied Monitor Actively Engage & Seek to Influence Keep Informed

19. Involvement or Partnership? Engaging people in keeping healthy Shared decision making Supported self management Personal health and social care budgets Involving families and carers Choosing a provider Taking part in research as part of care & treatment Evaluating services through feedback

20. Clinician Service Users DIAGNOSIS DISEASE AETIOLOGY PROGNOSIS TREATMENT OPTIONS OUTCOME PROBABILITIES DIAGNOSIS DISEASE AETIOLOGY PROGNOSIS TREATMENT OPTIONS OUTCOME PROBABILITIES EXPERIENCE OF ILLNESS SOCIAL CIRCUMSTANCES ATTITUDE TO RISK VALUES PREFERENCES EXPERIENCE OF ILLNESS SOCIAL CIRCUMSTANCES ATTITUDE TO RISK VALUES PREFERENCES COMMON GOAL Common Goals & Commingle

21. Communication

22. Compromise

23. Challenge

24. Partner with others to deliver the right care in the right place at the right time