1. Future Directions for CSU Libraries Pat Burns, VP for IT and Interim Dean of Libraries, and Peter Dorhout, Vice Provost for Graduate Affairs 3-3:50 PM, Wednesday, Jan. 6, 2010 Rooms 214-216 Lory Student Center

2. How It All Started 9/15/2009Libraries - Future Directions 2

3. Theme “I think of the University fundamentally as consisting of three things, the faculty, the students, and the Libraries.” – Oren Anderson, Chair Faculty Council Committee on Libraries, Academic Year 2008-2009 Alex Stevens, “Timeless tips for you new CSU students,” Rocky Mountain Collegian, Section: Opinion, 8/27/09Opinion “As much as you might not believe me, the library will become your best friend. …I thought I could study in my dorm, then at my house and later in my apartment. Turns out, not so much.” “… that shining beacon of scholarly salvation – Morgan Library.” “… It contains dozens of nooks to hide away in, private group study rooms, laptops to be checked out, even decent coffee to be had. Every senior I know wishes they had discovered it sooner.” 9/15/2009 3 Libraries - Future Directions

4. 9/15/2009Libraries - Future Directions 4 By failing to prepare, you are preparing to fail. - - Benjamin Franklin Plan Strategically for the Future

5. Past Planning Activities Libraries strategic planning, annually Library 2020 Task Force Charge by Provost Tony Frank in May 2008 to form a Library-IT Task Force ▫Report issued on 8/28/2009 ▫Fall Forum presentation on 9/30/2009 ▫Accepted by the interim Provost on 10/21/2009 ▫Libraries/ACNS retreat at Tamasag on 10/27/2009 ▫CSU Libraries and ACNS now preparing an implementation plan “Are we there yet?” 9/15/2009 5 Libraries - Future Directions

6. Think! Thinking “outside” the box. 9/15/2009 6 Libraries - Future Directions

7. The Information Pyramid 9/15/2009Libraries - Future Directions 7 Data Understanding Knowledge Information Wisdom

8. Library-IT Task Force Chair VP for Grad. Affairs Director Inst. for Learning & Teaching Vice President for Student Affairs Interim Dean CSU Libraries Dean Liberal Arts Dean Appl. Human Sci. Chair Fac. Council Comm. Strat. & Fin. Planning Chair Faculty Council Comm. on Libraries Vice Chair Faculty Council ASCSU Rep. 9/15/2009 8 Libraries - Future Directions

9. Task Force Charge: Evaluate the Library and Information Technology organizations in order to determine the best model to meet both our current needs and those of the faculty and students to follow. Identify areas for synergies between the Library and central IT units. Discuss and recommend strategic directions related to options for Library collections and storage. 9/15/2009 9 Libraries - Future Directions

10. Task Force Charge (cont’d) Create new models for an information access portal, including on-line and self-service capabilities for assistance with reference materials, enhanced global search, and discovery tools, etc. Explore the best models for the Library College Faculty to interact with colleges and academic units, support research and discovery, instruction and outreach. Evaluate and comment upon the Library’s strategy for renovating the Library into a Learning/Information Commons. 9/15/2009 10 Libraries - Future Directions

11. 9/15/2009Libraries - Future Directions 11 Where there is unity, there is always victory - - Publilius Syrus Build a Consensus and Share a Unified Vision

12. CSU Libraries 9/15/2009Libraries - Future Directions 12

13. CSU Libraries Vital Statistics About $13m annual budget ~98 non-student employees, incl. ~25 Library faculty ▫~125 part-time student employees Collections: annual budget about $6.7M ▫~2.2 million monographs, ~25k purchased per year ▫Subscribe to 214 databases ▫Subscribe to ~30k journal titles ▫For ~60 academic departments Morgan Library @ 300,000 GSF, 2,570 ‘seats’ (11% ) ▫1.3 million visits per year ▫‘Studying’ visits up ~17% over the past 10 years CSU Libraries ranks 103 rd of 113 ARL Libraries 9/15/2009 13 Libraries - Future Directions

14. 9/15/2009 14 Libraries - Future Directions

15. Holdings = 2.148 M Holdings = 1.898 M 9/15/2009 15 Libraries - Future Directions

16. CSU Inter-Library Loan 9/15/2009 16 Libraries - Future Directions

17. How about research/academic libraries in general? 9/15/2009 17 Libraries - Future Directions

18. Buying power/avail information Weighted Library Buying Power: 1980- 2010 Current Evaluation at CSU Brian L. Hawkins, “The Unsustainability of the Traditional library and the Threat to Higher education,” from Brian L. Hawkins and Patricia Battin (eds.), The Mirage of Continuity, Reconfiguring Academic Libraries for the 21 st Century, Council on Library and Information Resources, Washington, D.C., pp. 129-153 (1998). 9/15/2009 18 Libraries - Future Directions

19. 21 st Century Library: Access Internet Users On-Line: -Databases -Books -Journals Collections Group Study Google MySpace Wikipedia Facebook Inter-Library Loan 9/15/2009 19 Libraries - Future Directions

20. For the Library-IT Task Force Report 9/15/2009 20 Libraries - Future Directions

21. Recommendation 1: Sustainability Finding: The CSU Libraries are fundamental to the management of information, conducting research, and enhancing education and outreach. As such, it is critical that the Libraries adopt new measures focusing on enhancing sustainability, particularly: ▫Align Libraries budget with total budget of the institution, encompassing research and scholarly activities (tap into ICR).  CSUL Deans have met with OVPR principals and discussed alignment of the ICR funding stream with the collections budget ▫Pursue shared collections, particularly with the Colorado Alliance of Research Libraries.  Painfully slow progress working with Alliance Libraries on shared purchase of print books (unable to partition to “Libraries of Record”)  Redirecting attention to eBooks and other e-purchases that can be handled contractually (e.g. EBL – more later) 9/15/2009 21 Libraries - Future Directions

22. 9/15/2009Libraries - Future Directions 22 I think the one lesson I have learned is that there is no substitute for paying attention. - - Diane Sawyer Utilize the Knowledge and Expertise at CSU Balance the need for direction with the need to involve others.

23. Rec. 1: Sustainability (cont’d) ▫Pursue strategies for withdrawing appropriate materials, informed by trend analyses of usage and evolving user behavior.  Proceeding, slowly and carefully; now targeting duplicate unneeded copies, O(10k copies)  Joint activity with CSUP, new library building at CSUP ▫Evolve toward a patron-driven model for purchases.  Only about half of print books purchased over the last decade have been accessed one or more times  A two-pronged approach  eBooks (more later)  Self-service, patron-driven web page for purchase of print books 9/15/2009Libraries - Future Directions 23

24. 9/15/2009Libraries - Future Directions 24 If you find a path with no obstacles, it probably doesn’t lead anywhere. - - Frank A. Clark Think Proactively to Prepare for Obstacles

25. Recommendation 2: Digital CSU Libraries should embark aggressively upon digital initiatives, to ‘leap frog’ emerging trends, including: ▫Significantly expand the Libraries’ attention on digital collections, including realigning staffing, especially the Institutional Digital Repository.  Internal hire of new Asst. Dean for Digital and ePublishing Services, Dawn Paschal (separate PDI)  NSF proposal for a greatly expanded IDR to support research data submitted in August  ETD going into production mode January 2010  Open Access Day grant for summer 2010  Marketing campaign for deposit into the IDR 9/15/2009 25 Libraries - Future Directions

26. Demand for Research Data Curation 24% response rate from NSF researchers! 9/15/2009 26 Libraries - Future Directions

27. Rec. 2: Digital (cont’d) ▫Facilitate support of digital collections and management of information broadly, by integrating the systems and middleware groups from ACNS under CSU Libraries.  Expect that within a decade primary need for information will be via a web-based, self-service user portal into information hosted by the Libraries  Will support access to local institutional data  Want CSUL services to be elevated in quality to that of central infrastructure  Exploring integration of all of ACNS into CSUL  Help desk already integrated, positive feedback 9/15/2009Libraries - Future Directions 27

28. Rec. 2: Digital (cont’d) ▫Pursue electronic books, in all aspects, including licensing, patron-driven purchases, and printing on demand.  New contract with Electronic Books Library (EBL)  Plan to load EBL books into SAGE (our catalog)  First four accesses will be ‘rentals’ (at a cost)  Fifth access will be ePurchase at $1.5X the cost of print  Access, ownership, storage, copy, & print DRM issues  Presently developing communication strategies  Exploring Print on Demand (PoD) technologies with the Alliance (contract vs. device) 9/15/2009Libraries - Future Directions 28

29. Espresso Book Machine (PoD) 9/15/2009Libraries - Future Directions 29 Version 2 shown above, now a service (want a device) See http://www.youtube.com/watch?v=Q946sfGLxm4http://www.youtube.com/watch?v=Q946sfGLxm4

30. Rec. 2: Digital (cont’d) ▫Pursue strategies to provide easier, more use friendly user access to the multitude of disparate materials available through CSUL.  Home grown Discovery Tool delivered Fall 2009  ‘One-stop’ access to CSU catalog, Prospector catalog, CSU web pages and the Institutional Digital Repository  Now tracking its usage vs. that of CSUL sage catalog  Also, exploring vendor products for access to external scholarly content with API to CSU content  Databases, journals, papers, presentations, … 9/15/2009Libraries - Future Directions 30

31. Recommendation 3: Info. Commons Support for the transformation of the Library into an Information/Learning Commons: ▫Pursue funding for the program plan that has just been completed to effect a transformation of Morgan into a Learning/Info. Commons.  $16.8M cost, funding source(s) not yet established ▫A necessary condition is to establish additional storage space for books that should continue to be kept and preserved, and relocated from the first floor of Morgan to Lake Street.  Funded, and ready to be put out to bid 9/15/2009 31 Libraries - Future Directions

32. Rec. 3: Info. Commons (cont’d) Elements of the renovation (no detailed design yet) ▫More space (11% to 14% seating capacity) ▫24x7 staffed study space (ASCSU resolution Nov. 08) ▫More comfortable seating (for long study hours) ▫About ~10 additional group study rooms ▫Add a few hands-on computer classrooms ▫Add technology: video wall, internet video conferencing, ‘ticker’, multimedia room, Wii, … ▫Add a collaboration studio on the 3 rd floor ▫Add a 100 seat auditorium with state-of-the-art multimedia  For significant events, including author presentations, recognition of significant deposits from CSU into the IDR and into Preservations and Special Collections, book printing, … ▫Physical needs  Fix the HVAC system and the entrance  Isolate the Internet café to provide quieter study areas 9/15/2009Libraries - Future Directions 32

33. THE PLAN: new entrance and addition, external A holistic environmental scan evaluating Morgan Library by ZONES: APPROACH LAUNCH INTERACT CONNECT COLLECT STUDY University Libraries 9/15/2009 33 Libraries - Future Directions

34. THE PLAN: Information Commons, 1 st floor This zone will make finding books and resources enjoyable and easy. - clarity of organization - places for browsing - stewardship (care) of collection is inherent University Libraries 9/15/2009 34 Libraries - Future Directions

35. THE PLAN: Information Commons, 1 ST floor New books Current awareness Reference IT help desk University Libraries 9/15/2009 35 Libraries - Future Directions

36. THE PLAN: Add more group study areas More than 35% of faculty assign group work – Morgan Library has only 18 group study rooms, and only 7 have adequate equipment 10 additional group study rooms in new BS Building Considering it as a ‘Library Annex’ University Libraries 9/15/2009 36 Libraries - Future Directions

37. THE PLAN: 1 st floor lounge (art, media+, Wii, +…) Entry w/media wall Lobby Academic lounge Café Gallery space/electronic art University Libraries 9/15/2009 37 Libraries - Future Directions

38. University Libraries 9/15/2009 38 Libraries - Future Directions

39. 9/15/2009Libraries - Future Directions 39 Learning is either a continuing thing or it is nothing. - - Frank Tyger Prepare students for Life- Long Learning

40. Recommendation 4: Scholarship Engage more in outreach to and academic support for the University, particularly in collaboration with TILT: ▫Develop an IT Fluency program for the campus  Have reenergized this activity with TILT and ISTeC ▫Create Open Access models  Focusing now on deposit into the IDR, and muddling through copyright, ownership, embargo and including Creative Common licensing ▫Endorse e-Publishing  eUniversity Press ‘on the table’ for discussion 9/15/2009 40 Libraries - Future Directions

41. 9/15/2009Libraries - Future Directions 41 So much of what we call management consists of making it difficult for people to work. - - Peter Drucker Make Work as Easy as Possible

42. Recommendation 5: Workflow The Task Force endorses the R2 report: ▫Prefer eBooks ▫‘Lightweight’ processing ▫Accept minor errors and inaccuracies ▫Continue to ‘weed’ appropriately ▫Move to patron-driven purchases ▫Move to a statewide Alliance purchase plan, statewide collections ▫And, much more….. 9/15/2009 42 Libraries - Future Directions

43. 9/15/2009Libraries - Future Directions 43 To accept good advice is but to increase one’s own ability. -- Goethe We are willing to listen to your advice.

44. Questions and Comments Welcome 9/15/2009 44 Libraries - Future Directions