1. Enhancing Graduate Education ARL/CNI Fall Forum Joan K. Lippincott Coalition for Networked Information ARL/CNI Fall Forum Joan K. Lippincott Coalition for Networked Information

2. Overview Four key challenges Summary of group discussions What else? Four key challenges Summary of group discussions What else?

3. Four Key Challenges We need to produce graduates who can: Work with agility Work at the frontiers of knowledge creation Work as intellectual innovators Think synthetically We need to produce graduates who can: Work with agility Work at the frontiers of knowledge creation Work as intellectual innovators Think synthetically

4. Summaries of Group Discussions Spaces/communities of scholars Discovery and access Interdisciplinarity Spaces/communities of scholars Discovery and access Interdisciplinarity

5. Spaces/communities of scholars What really works? Flexibility: current and for future Build or remodel spaces in other buildings and offer services there (collaborate) Library presence in other spaces (embedded librarian) What really works? Flexibility: current and for future Build or remodel spaces in other buildings and offer services there (collaborate) Library presence in other spaces (embedded librarian)

6. Spaces/communities of scholars What really works? Virtual spaces for students not on campus Exclusive space for grad students Usability test one year post-renovation What really works? Virtual spaces for students not on campus Exclusive space for grad students Usability test one year post-renovation

7. Spaces/communities of scholars Quiet areas Collaborative areas Store materials Food & beverage Printing Office hours Quiet areas Collaborative areas Store materials Food & beverage Printing Office hours Practice presentation rooms Presentation skills training Writing services Librarian/service staff 24X7 What really works?

8. Spaces/communities of scholars What elements/services can turn pleasant spaces into intellectually stimulating communities? Multi-media labs Displays - Special Collections, art work Collaborative spaces Social spaces - cafes What elements/services can turn pleasant spaces into intellectually stimulating communities? Multi-media labs Displays - Special Collections, art work Collaborative spaces Social spaces - cafes

9. Spaces/communities of scholars What elements/services can turn pleasant spaces into intellectually stimulating communities? Concierge services for grad students Teaching and Writing services Work-in-process sharing (visual, posters, group meetings) Child care center (U. Oregon) What elements/services can turn pleasant spaces into intellectually stimulating communities? Concierge services for grad students Teaching and Writing services Work-in-process sharing (visual, posters, group meetings) Child care center (U. Oregon)

10. Spaces/communities of scholars What about online communities? Virtual spaces and tools for grad students to share content, e.g. teaching materials What about online communities? Virtual spaces and tools for grad students to share content, e.g. teaching materials

11. Discovery & Access Services that are in the user workflow and which are targeted and engaging - (Lorcan Dempseys concept) Community-oriented services, e.g. recommender systems Work with others (Google, etc.) to make academic content more readily available Services that are in the user workflow and which are targeted and engaging - (Lorcan Dempseys concept) Community-oriented services, e.g. recommender systems Work with others (Google, etc.) to make academic content more readily available

12. Discovery & Access Service models Online tutorials 24X7 information services New ways of delivering services at time of need Embedded librarian - house calls Research services team Service models Online tutorials 24X7 information services New ways of delivering services at time of need Embedded librarian - house calls Research services team

13. Discovery & Access Service models Incorporate guides into course mgt. systems Echat integrated into course websites Peer learning Contact with grad students early and often Weekly grad student presentations of research in the library Non-threatening sharing of ideas in library Provide opportunities for informal social engagements: cocktails, social hours, etc. Service models Incorporate guides into course mgt. systems Echat integrated into course websites Peer learning Contact with grad students early and often Weekly grad student presentations of research in the library Non-threatening sharing of ideas in library Provide opportunities for informal social engagements: cocktails, social hours, etc.

14. Discovery & Access Tools, etc. Technology as more than a tool but an integrated part of what we do Technology platform for field students (wiki, blog, etc.) that is accessible from remote locations Combine controlled vocabulary with user tags Tools, etc. Technology as more than a tool but an integrated part of what we do Technology platform for field students (wiki, blog, etc.) that is accessible from remote locations Combine controlled vocabulary with user tags

15. Discovery and Access Special collections Using grad student help to organize collection and creating a portal for access Workshops introducing Archives and Special Collections Special collections Using grad student help to organize collection and creating a portal for access Workshops introducing Archives and Special Collections

16. Discovery and Access Issues What do grad students need and want (build on research thats already done) How to create partnerships with departments, deans Absence of physical draw - how to create personal relationships Issues What do grad students need and want (build on research thats already done) How to create partnerships with departments, deans Absence of physical draw - how to create personal relationships

17. Discovery and Access Issues Develop capacity to share ideas and know whats elsewhere, as well as whats in your own institution Pilots How to share resources among libraries Issues Develop capacity to share ideas and know whats elsewhere, as well as whats in your own institution Pilots How to share resources among libraries

18. Discovery and Access New kinds of people working in libraries Group identified 40 new position ideas Copyright manager Unix skills Digital librarians Subject specialists who shift focus from building collections to supporting users/building relationships Skill set of librarian - work the room, cold call, social skills Take personnel resources from serials and cataloging New kinds of people working in libraries Group identified 40 new position ideas Copyright manager Unix skills Digital librarians Subject specialists who shift focus from building collections to supporting users/building relationships Skill set of librarian - work the room, cold call, social skills Take personnel resources from serials and cataloging

19. Interdisciplinarity Role of library in facilitating interdisciplinary work Library funding model is tied to traditional departments Grad students are not involved in collection decisions, including cuts of serials Role of library in facilitating interdisciplinary work Library funding model is tied to traditional departments Grad students are not involved in collection decisions, including cuts of serials

20. Interdisciplinarity How can libraries help surmount discipline language issues? Can we work with database producers? Can we help students identify key resources in other disciplines? Do libraries have a viable role in developing interdisciplinary discovery tools? How can libraries foster cross-sector partnerships? How can libraries help surmount discipline language issues? Can we work with database producers? Can we help students identify key resources in other disciplines? Do libraries have a viable role in developing interdisciplinary discovery tools? How can libraries foster cross-sector partnerships?

21. Interdisciplinarity Service models Graduate library advisor assigned to each student The subversive librarian - find new ways to insert into the academic process Outreach to centers and institutes, not just departments Assign responsibility for communication to grad students across disciplines Service models Graduate library advisor assigned to each student The subversive librarian - find new ways to insert into the academic process Outreach to centers and institutes, not just departments Assign responsibility for communication to grad students across disciplines

22. Interdisciplinarity Address grad student needs Make closed-off space accessible after hours Have staff available hours really needed Conduct focus groups solely with grad students Digital research space for grad students (as part of institutional repository) Address grad student needs Make closed-off space accessible after hours Have staff available hours really needed Conduct focus groups solely with grad students Digital research space for grad students (as part of institutional repository)

23. Innovative projects and ideas Librarians assisting students with identifying sources of funding (U. Washington) myLibrary (U. Minnesota) - campus portal opportunity (19,000 daily unique logins to university portal) PennTags (U. Pennsylvania) - social bookmarking service Librarians assisting students with identifying sources of funding (U. Washington) myLibrary (U. Minnesota) - campus portal opportunity (19,000 daily unique logins to university portal) PennTags (U. Pennsylvania) - social bookmarking service

24. Innovative projects and ideas Text mark-up project for first year students (Northwestern) - training opportunity for a variety of skills Chapter exchange - monthly event (with food!) where students can critique each others dissertation chapters Exclusivity - card-swiped entry U. Florida, U.Va. (computer lab) Text mark-up project for first year students (Northwestern) - training opportunity for a variety of skills Chapter exchange - monthly event (with food!) where students can critique each others dissertation chapters Exclusivity - card-swiped entry U. Florida, U.Va. (computer lab)

25. Innovative projects and ideas Friday afternoon program for international students (Boston College) Program on how to publish (with faculty speakers - Boston College) Friday afternoon program for international students (Boston College) Program on how to publish (with faculty speakers - Boston College)

26. What else? Not just discovery and access - need to add production - iterative process of research Multi-media production areas, hardware, software, expertise Practice presentation rooms Digital exhibit space (physical and virtual) Not just discovery and access - need to add production - iterative process of research Multi-media production areas, hardware, software, expertise Practice presentation rooms Digital exhibit space (physical and virtual)

27. What else? Authorship issues Where to place content developed as part of research (final products as well as data, images, etc.) Formats acceptable for ETDs and other publication venues Intellectual property issues, contracts, licenses Authorship issues Where to place content developed as part of research (final products as well as data, images, etc.) Formats acceptable for ETDs and other publication venues Intellectual property issues, contracts, licenses

28. What else? Preservation of content created by grad students Stewardship Format Metadata Preservation of content created by grad students Stewardship Format Metadata

29. Communication/marketing/ branding Outreach to: Grad students Faculty Grad school leadership Outreach to: Grad students Faculty Grad school leadership

30. Youre not intentionally hiding your Special collections Services Staff expertise Equipment …But, thats how it seems to users Special collections Services Staff expertise Equipment …But, thats how it seems to users

31. Assessment Survey, use data Qualitative data Create formal channels for ongoing communication Survey, use data Qualitative data Create formal channels for ongoing communication

32. Discussion Facilitators Your questions and comments Facilitators Your questions and comments

33. Joan K. Lippincott joan@cni.org