1. “Thinking 21 st Century” presented to 2010 Legislative Policy Conference State of Minnesota P.K. Agarwal Chief Technology Officer State of California

3. 18 th Century

4. Marrying of The Waters

7. 19 th Century

8. Transcontinental Railroad May 10, 1869

11. 20 th Century

12. Conquering the Last Mile

13. Good Roads Movement

14. World Wide Catalog! “You may go to an average store, spend valuable time and select from a limited stock or have our BIG STORE of WORLD WIDE STOCK come to you at ECONOMY PRICES in this catalogue – THE MODERN WAY!”

17. 21 th Century

18. The Vision of the Future Network Everything Secure Robust Infrastructure

21. Everything–Smart Everything Connected–Everything Digital Everything is Going Digital –Computers (ENIAC) – 1946 –Letters (e-mail) – 1960s –Slide rules (calculators) – 1972 –Watches – 1973 –Pinball (video games) – 1975 –Telephone backbone – 1980 –Music (CDs) – 1982 –Maps (GSM) – 1994 –Videos (DVD) – 1995 –Television (DSS) – 1994 –Cinema – 2000 –Cameras – 2000 Telephone (VOIP) -- 2003 –Household appliances – ?

22. “Pay as You Drive”

23. Tagged, You Are It!

24. Someone Hacked Into My Shoe!

26. Fastest Growing Occupations

27. #1 Consolidation

28. California $3 billion 130 CIOs 10,000 IT staff Federated Model Michigan $365 million 19 different IT Organizations 1,700 IT staff Total Consolidation 28

29. Minnesota $600 million 66 different agencies 2,400 IT staff 29

30. #2 Streamline the Back Office

31. SWIFT System

32. #3 Everything On Line

33. eServices eLicensing Business One-Stop Streamline the Process of Creating New Business

34. #4 Nurture IT Enabled Enterprises

35. IT and Economic Development Electronic Health Records$20 billion Smart Grid$4.5 billion Broadband$7.2 billion Jobs Creation: ~900,000 Total Jobs Lost Since Dec. 07: 7.0 million http://www.nytimes.com/2009/01/26/technology/26techjobs.html https://ia.cpuc.ca.gov/CommChong/post/Recovery-Act-Funds-for-Smart-Grid.aspx http://www.whydom.com/2009/02/19/the-recovery-act-delivers-broadband-growth http://www.bls.gov/news.release/empsit.nr0.htm

36. #5 Open Government

37. Civic Engagement

39. Do You Twit? TLDNR Too Long, Did Not Read

41. The Medium is the Message The form of a message (print, visual, musical, etc.) determines the ways in which that message will be perceived. Marshall McLuhan

42. The Medium is the Message Communication Media, such as radio, television, films, and computers have far-reaching sociological, aesthetic, and philosophical consequences, that it alters the ways we experience the world.

43. Radio Movies TV Internet

49. Data.gov

50. “Those individuals and societies who resist this reality will fail; those which accept it will survive, and those which embrace it will flourish.” Mike Leavitt Former Governor of Utah

51. Seen as a Necessary Evil Replaced Paper and Pencil Large Projects – High Failure Rate Legislature – Unsure Where the Money Went History of IT in Government 51

52. Changes in the way state government operates requires changes in technology Information is essential to good decision making But…the budget for technology must be balanced with other needs Why should the Legislature care? What role do you play? 52

53. IT drives the calculation of benefits IT pays the benefits IT processes permits, licenses How does IT impact Health Care? Economic Development? 53

54. IT provides driver’s license validation for state police IT is fundamental to public safety communications IT keeps track of the number of prisoners and their locations How does IT impact Public Safety? Corrections? 54

55. Large projects are a reflection of complex processes Departments often do the same thing but use different technology The amount of information continues to grow Why does Information Technology cost so much? 55

56. Doing things in a single way costs less than buying one of each technology Having a single focal point for makes it easier to get information Getting information across departments is easier Training on and keeping up with new technologies is easier What’s the buzz around Consolidation? Why does it matter? 56

57. So far, it is about communicating in a different way The younger generations are used to it It will change government over time It is a tool to be used to communicate with constituents What is Web 2.0? Government 2.0? Social Media? -- Does it matter to me? 57

58. Getting control of IT expenditures Ensuring that IT dollars are spent to fit state needs Working with Governors, Legislators, and departments on business needs What are successful State IT organizations and CIO’s doing? 58

59. Top 5 – Number 5 Know where IT dollars are being spent – You can’t control what you can’t see What should IT organizations do next? 59

60. Top 5 – Number 4 Engage Legislature - provide information in English – It’s not about the technology, it’s about how the technology is used What should IT organizations do next? 60

61. Top 5 – Number 3 Expect resistance to change – from all sides – IT employees are afraid of losing autonomy – Department personnel are afraid of losing control What should IT organizations do next? 61

62. Top 5 – Number 2 Make lemonade! – Use existing funding sources – Use federal funds What should IT organizations do next? 62

63. Top 5 – Number 1 Transformation is hard but necessary – Information Technology provides the tools to change the way state government operates What should IT organizations do next? 63

64. Appendix California Government Code Section 11545-11546 Established Office of the Chief Information Officer and made the state CIO a member of the Governor’s Cabinet. Gave broad authority over state IT projects, policy and management. Michigan Executive Order No. 2001 – 3 Established the Department of Information Technology and created a cabinet-level state CIO. Gave broad authority over state IT infrastructure, standards and management. Minnesota Minnesota Statute 2005, Chapter 16E Established the Office of Enterprise Technology and created a cabinet-level state CIO. Provide oversight, leadership, and direction for information technology policy, management, delivery, and security. 64

65. The End