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By Chris Larson Kalli Hull Heather Smith
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In the past online shopping was a solo activity Currently isn’t set up for outside input on purchases Could customize, but with limited input from others Without knowledge of brand sizes fit of clothing more of a game of chance
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Nike led with customization Vans and Jansport are leading with turning customization into a more personal experience H&M takes different approach to converting their customers into online shoppers
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Allowing shoppers social interaction while shopping to attain purchase validation Gives outsiders opportunities to “thumbs-up” or “thumbs-down” designs Invite friends to design with you in real time
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Creating a lifestyle design for their customers around their products which makes them more successfullifestyle Vans is taking the customization of footwear to a new level as an experience Allows for real time chat with peers to decide on purchases
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Sales and traffic increased within the first week This type of activity could lead to fewer abandoned shopping carts Larger purchases like furniture or home electronics sales are logical match for fluid social shopping Ad on applications for retailers to post designs on social networks such as Facebook
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Vans.com Nikeid.com Hm.com http://adage.co m/digital/articl e?article_id=135 897 Youtube.com
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