1. © 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 1 Title Subtitle Name Title Partner Name/Logo

2. © 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 2 21 st Century Business Imperatives Anytime, Anywhere, Access and Availability Blurring of Work and Free Time Collaborative Communities Travel/ Commuting Reduction Programs Built-in Resiliency and Compliance New Work and Communications Model Speed and agility required to be competitive Continuity and Compliance no longer nice to haves Innovation is a key driver of business performance Green business practices becoming mainstream

3. © 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 3  Web 2.0  Enabling Global Teams  Federated, Real-Time Business Processes Transform Connect  Reduced Transport Costs  Improved Resiliency  Unified User Experience  Simplified Rich- Media Business Interaction  Rich-Media Experiences on Mobile Devices Optimize Integrate  Simplified Infrastructure Management  Uniform Security and Authentication Evolution of Unified Communications to Collaborative Communities Evolution of Communications Business Value Ubiquitous IP InfrastructureData, Video and Voice ConvergenceUnified Communications Collaborative Communities  Contextual and persistent communications  Role-based policy and preference options  Connect within and across companies (B2B)  Broad and deep mobility functionality  Seamless, rich-media content and interactions  Integrated application services and components

4. © 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 4 Our Approach With Cisco Unified Communications Components Unified Communicator Cisco Unity ® Messaging Unified IP Contact Center IP Phones Service and Support Unified MeetingPlace ® Mobile Connect Unified Operations Mgr Unified Cisco CallManager ® Presence Intelligence in the network Speech Simple access to services Policy and Preference Find me, follow me, hide me Virtualization Any time, anywhere Rich Media Voice, video, and Web collaboration Mobility Wired and wireless

5. © 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 5 Secure IP Network E-Mail/ Calendar MobilityConferencing and Collaboration Voice and Unified Messaging Contact Center Telephony Services Productivity Business Process Business Transformation Presence and Instant Messaging End Points Our Joint Vision with Cisco for Unified Communications Video Structure and Intelligence in Every Aspect of Business Communications

6. © 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 6 Emerging Unified Communications Trends: Industry… Customer… Partner Evolving Industry Video Presence and Virtualization Mobility Applications Business Transformation Strategic Application Integration Day 2 Support and Regional Network Operations (RNO) Business Impact Analysis Sophisticated Customer Requirements Proven and In-Depth Capabilities Multi-Solution and Application Integration Full and Robust Lifecycle Services Business Discovery and ROI Partner as Trusted Advisor

7. © 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 7 [Insert Company Name] Cisco Master Unified Communications Specialized  Customer Success: Successful delivery of integrated, multiple UC solutions for five customer references Cisco and 3 rd party applications integration  Technical Capability: Deepest technical skills Additional CCIE ® individuals, Industry accreditations  Services Capability and Methodology: Comprehensive services suite across Cisco Lifecycle Services phases: Prepare, Plan, Design, Implement, Operate, and Optimize Cisco Master Unified Communications Specialization is targeted at an elite group of partners who have the most in-depth technology skills and demonstrated customer success in designing, deploying, and providing services for more sophisticated, value-add Cisco UC solutions. Met stringent requirements and audited by Cisco and 3 rd party auditor:

8. © 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 8 Master Unified Communications Specialization Framework  Business solutions sales methodology  Reference customers across five solutions sets  Complex demo capabilities  Onsite audit Technical SolutionsServices  Builds on Advanced UC Specialization  NEW REQUIREMENT: Cisco Authorized Unified MeetingPlace Partner Program (See transition explanation next slide)  Plus industry-recognized credentials Cisco CCIE—Voice Project management (PMP or Prince 2)  Robust infrastructure to support full Life Cycle Services Portfolio  Sophisticated, multi- solutions design and deployment  Complete Day 2 support including troubleshooting and solution optimization  Onsite audit

9. © 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 9 Cisco and Third Party Audit Requirements Pre-Audit Verification Advanced Unified Communications Specialization Cisco Certified Internetwork Expert Certification for Voice Project Management Institute (PMI), or PRoject IN Controlled Environments (Prince 2) Certification Five Customer Reference Accounts (Across Five Specific Solution Sets) Cisco Authorized Unified MeetingPlace Partner Program* Onsite Audit Validation Demonstration Capability: Prescribed Solution Sets Cisco Lifecycle Services: Operate Phase Capabilities for Processes, Tools and Metrics** Sales Training and Development: Evidence of Organizational Structure and Training for Solution Sales Ensuring Integrity and Value of the Master Brand Note: The ATP requirement has been removed for Master Unified Communications (UC), including both the Cisco Rich Media ATP (retired) and the Unified Contact Center Enterprise (UCCE) ATP requirement. The Cisco Authorized Unified MeetingPlace Program is now a prerequisite for the Master UC Specialization. Transition rules vary based on partner status i.e. new Master UC candidate or renewing Master UC partner. ** Requirement Waived if ISO20000-2005 or BS15000 Certified and Meet Metrics

10. © 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 10 Solution Design and Deployment Presence Solutions Contact Center Rich Media Unified Messaging Mobility Five Customer Reference Accounts Illustrating Sophisticated, Multi-Solution Integration and Services

11. © 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 11 Deliver assessments and architecture planning for the future Build design metrics; foresee and preempt potential vulnerabilities Provide vision for the future, and consulting for UC planning as a part of the business Ensure the design and deployment. Deliver the desired UC value and functionality across the network Prepare Plan Optimize Operate Provide continuous improvements Provide incident support and network investment protection Design Implement Cisco Master Unified Communications LifeCycle Services Delivering on the “Trusted Advisor” Promise

12. © 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 12 [Insert Company Name] Master Unified Communication Specialization  [INSERT COMPANY OFFERING(S) AND VALUE PROP(S)]  [EXPAND AS NEEDED]

13. © 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 13 Case Study: [INSERT CUSTOMER HERE] Business Challenge  [INSERT CHALLENGE 1 HERE]  [INSERT CHALLENGE 2 HERE]  [INSERT CHALLENGE 3 HERE] Network Solution  [INSERT SOLUTION 1 HERE]  [INSERT SOLUTION 2 HERE]  [INSERT SOLUTION 3 HERE] “Insert Customer Quote Here.” Citation © 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 13

14. © 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 14 Summary Industry transition driven by dynamic quad play combination—voice, video, data and mobility Visionary customers driving business transformation by integrating UC with business applications Master Unified Communications Partners deliver proven, in-depth capabilities around sophisticated, application-based unified communications solutions Master Specialized Partners deliver Cisco certified and verified solutions excellence

15. © 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 15 -