1. Quality Enhancement – Faculty of Human Sciences Quality Enhancement Future directions Operations + challenges Size and scope Responding Roles and communication

2. Quality Enhancement – Faculty of Human Sciences Size and scope Web statistics 1998 : 26,000,000 (26 million web pages) 2000 : 1,000,000,000 (1 Billion web pages) 2008 : 1,000,000,000,000 (1 Trillion web pages) 1,596,270,108 people are actively using the internet (Internet Usage and World Population Statistics are for March 31, 2009) Source: http://thinktankmedia.com.au/blog/interesting-web20-stats-2009/

3. Quality Enhancement – Faculty of Human Sciences Size and scope Trends and influences Google has done 2 billion searches a day, or about 700 billion a year A new blog is created every second, totaling 80,000 new blogs every day 900,000 blog posts are created daily More than 100 million users log on to Facebook at least once each day The fastest growing demographic is those 35 years old and older.

4. Quality Enhancement – Faculty of Human Sciences Size and scope Staff and Students Social Networking sites (FaceBook, MySpace) Professional Networking sites (LinkedIn) Social Bookimarking Sites (Delicious) Social Citation Sites (LibraryThing) Sharing Files (Flickr, YouTube, Slideshare) Learning Communities (Wikis, Ning, Discussion boards)

5. Quality Enhancement – Faculty of Human Sciences Size and scope Blackboard at MQ

6. Quality Enhancement – Faculty of Human Sciences Operations + challenges Blackboard

7. Quality Enhancement – Faculty of Human Sciences Challenges Response to session 1 ED/AD <> A/deans/DIR <>Convenors – channel comms Channels – which query to which channel. Scenario, make sure we cover levels.

8. Quality Enhancement – Faculty of Human Sciences Responding Workshops Blackboard workshops Technology workshops Wikis Eportfolios Blogs Second life Twitter etc Drop-in sessions Wimba Create Introduction Social Bookmarking for Assessment Using Virtual Learning Environments for Alternative Classroom Spaces Social Media in Education (webinar) Introduction to wikis and managing digital content Easy webpage authoring using Microsoft Word and Wimba Create Introduction to wikis and managing digital content ePortfolios Introduction to Google Applications in learning (Documents) Introduction to Social Media in Education Introduction to Blogging - part 2 Easy webpage authoring using Microsoft Word and Wimba Create Blogs and Wikis for Reflection and Collaboration Tasks MQ unConference Introduction to Education in a Virtual World (Second Life) Virtual Live Classroom Webinar Blogs and Wikis for Reflection and Collaboration Tasks Using Video and Other Media to Engage Students Introduction to Blogging Using YouTube (and alternatives) to engage your students Using Video and Other Media to Engage Students Digital Research Techniques

9. Quality Enhancement – Faculty of Human Sciences Responding Resources LTC website http://www.mq.edu.au/ltc/index.htm

10. Quality Enhancement – Faculty of Human Sciences Responding Resources Arts faculty wiki http://artswiki.ltc.mq.edu.au/

11. Quality Enhancement – Faculty of Human Sciences Responding Projects and research Emerging Technologies grants (ETG)

12. Quality Enhancement – Faculty of Human Sciences Responding Projects and research Blackboard research/study

13. Quality Enhancement – Faculty of Human Sciences Future directions Quality enhancement process Projects Orientation unit Facilitate online unit AVTS helpdesk system

14. Quality Enhancement – Faculty of Human Sciences Communication Lines of communication Helpdesk (eg operational support for Blackboard and iLecture) AVTS (eg speed dial in lecture theatres, equipment hire) Educational Developers (eg advice on using technology) Academic Developers (eg advice on assessment, broader curriculum, learning and teaching issues)

15. Quality Enhancement – Faculty of Human Sciences Communication Educational Developers and Academic Developers Consultant and advisor (eg professional development, improving an online unit, project advice, existing resources and services, advice on learning technologies…) liaison with academics and Associate Dean/Director of L+T to determine dept/faculty needs Special projects Other

16. Quality Enhancement – Faculty of Human Sciences Roles and communcation Scenario 1 I can’t log in to my online unit, my students are not displaying as enrolled, (log a ticket in the online Help desk form) ffyryu

17. Quality Enhancement – Faculty of Human Sciences Roles and communication Scenario 2 Improving discussions in my online unit (ED) Scenario 3 Using Second Life (ED)

18. Quality Enhancement – Faculty of Human Sciences Roles and communication Scenario 4 Just in time troubleshooting (faculty support)