1. Corporate & Financial Services Budget Highlights CHALLENGES 1.Efficiency and effectiveness to control costs 2.Energy Costs and Energy Consumption 3.Increased expectations for support & services 4.Revenues Birth Registration Eliminated Lower Bank Interest Rates Identify revenue opportunities

2. Corporate & Financial Services Budget Highlights CHALLENGE Efficiency and Effectiveness to Control Costs RESPONSES 1.0.5 FTE transferred from Finance /Commissioner to Purchasing 2.Hiring gaps where possible 3.Implemented Access IT Help desk to improve response times and efficiency 4.Negotiating partnership with York Region for the shared installation of the fiber network

3. Corporate & Financial Services Budget Highlights CHALLENGE Energy Costs and Energy Consumption RESPONSES 1.Reduced the number of laser and standalone printers in departments; replaced with multi-function units 2.Ensure new technology acquisitions are environmentally efficient to help reduce energy costs

4. Corporate & Financial Services Budget Highlights CHALLENGE Efficiency and effectiveness to control costs RESPONSES 1.Optimize needs analysis to ensure project readiness for all projects (existing and new); 2.Engage Senior management in project decision making to ensure corporate prioritization and resource allocation; 3.Prepare detailed assessment and ROI analysis prior to new development.

5. Corporate & Financial Services Budget Highlights CHALLENGE Revenues RESPONSES 1.Readjustment of staff hours due to reallocation of revenues; 2.New revenue opportunities identified; e.g. Civil weddings 3.Exploring alternative revenues; e.g. Potential agreement with Region and CSC 4.Improve cash flow by increasing time period for payment of suppliers’ invoices;

6. Corporate & Financial Services Budget Highlights CHALLENGES Revenues RESPONSES 5.Continue to allocate costs to departments for technology use. As departments add technology to improve their efficiency and cost- effectiveness, IT’s costs increase to support and maintain systems. e.g. New software applications added (Brainhunter, Biddingo, etc.) Increased telephones, cell phones, Blackberries Identify revenue sharing opportunities such as with CLASS, Parking Tickets, CSC