1. Introduction to: System Center Data Protection Manager Raj Natarajan Infrastructure Architect Enterprise Group Microsoft Australia BI206

2. Agenda Data protection trends Customer pain points Introducing DPM Key technologies DemosPartners Pricing / licensing Call to action

3. Industry Waves Backup and recovery evolution Majority of companies use tape Tape: one size fits all Backup once per day Tape recoveries slow & unreliable Administrators do all recoveries Today Disk based backup becoming cost effective Archive and Backup diverge Recovery in minutes or seconds Continuous backup End user recovery Self healing backups Future

4. Rapid and Reliable Recovery Recovery is unreliable and painful Too slow and expensive to recover files typical recovery takes hours or days (slow, expensive) Recoveries are unreliable 42% of companies had failed recovery in past year 50% of customers wish for online backup verification Data protection is labor intensive All recoveries go through the server admin Solution with DPM Designed for fast recovery Enables a whole new recovery scenario end users: files admins: servers Snapshots enable multiple recovery points Recoveries are assured through verification Customer Data Protection Pain Points Customer Needs: Faster Recovery

5. Continuous and efficient protection Backup is too complex, slow, and inefficient Shrinking backup window Growth in data makes it too difficult and time consuming to back up Backups too slow/lots of manual scheduling Mandated disaster recovery plans 24 hours of data loss assumed with tape Tape as one size fits all (file and server recovery, offsite protection and long term archive) Tape inconvenience and unreliability of is # 1 challenge Solution with DPM Faster and More Efficient Backup Never do a full backup from a production server again Avoid the shrinking backup window Avoid the shrinking backup window Customer Needs: Eliminating Backup Window Customer Data Protection Pain Points

6. Current backup products are too complex, costly Companies spend too much time and money on backup Labor is the majority of backup cost Branch office data protection is cumbersome Massive data growth increases costs Too many tapes Most disk-based backup solution are cost prohibitive Operational Simplicity Solution with DPM Designed to reduce TCO via continuous, disk-based backup Automatic protection schedules = reduce operational costs, increase efficiency Allows end users to easily recover their own files Usability and easier management Integration into existing environment Industry standard hardware and software Customer Needs: Simpler Solution, Lower costs Customer Data Protection Pain Points

7. Ideal Scenarios DPM is a solution for customers of all sizes but the ideal scenarios are: Medium-sized data centers Have aggressive Recovery Point Objective (RPO) Have a faster Recovery Time Objective (RTO) than tape can provide Significant costs associated with a data loss event Significant backup window issues Frequent file recoveries from tape Few IT staff Enterprises with lots of branch offices Many distributed branch office file servers Few or no dedicated IT staff in the branch Likely to currently use existing tape infrastructure High backup costs 

8. DPM Server: Windows Server 2003 or Storage Server Windows Server 2003 or Storage Server SQL, Reporting Services SQL, Reporting Services Lots of disks (1.3X) – Storage Pool Lots of disks (1.3X) – Storage Pool Replica and Snapshots created for quick recovery Replica and Snapshots created for quick recovery Source for tape backup Source for tape backup Agents Agents track / synchronize data from production servers to DPM Agents track / synchronize data from production servers to DPM All agent communication initiated from DPS All agent communication initiated from DPS Components: file system filter, Coordinator Components: file system filter, Coordinator Each protected volume has sync log (10% of volume size) Each protected volume has sync log (10% of volume size) Agent overhead 3-5% Agent overhead 3-5% Deployed via DPM UI Deployed via DPM UI Active Directory Maintains ACL’s Maintains ACL’s Queries AD for new servers Queries AD for new servers Alerts for various data protection meaningful events Alerts for various data protection meaningful events Redirects shadow copies Redirects shadow copies Clients ActiveDirectory File Servers DPM Servers Tape Library Solutions With DPM Disk to Disk to Tape within data center Tape Library Backup to tape from DPM Backup to tape from DPM VSS Writer SDK available to tape software partners to provide integration VSS Writer SDK available to tape software partners to provide integration Backup DPM itself Backup DPM itself Snapshots Multiple, schedule driven point-in-time copies Multiple, schedule driven point-in-time copies User-friendly, wizard driven set up and restore User-friendly, wizard driven set up and restore Read only Read only Copy-on-Write, software based snapshots Copy-on-Write, software based snapshots

9. Implementation Scenarios Branch office data protection Backup process Agent deployed to branch office servers Agent captures data and replicates to DPM server in HQ DPM takes snapshots to enable recovery at multiple points in time Benefits Rapid & reliable recovery including end user recovery Less potential data loss Easy and efficient scheduling and management No trained staff needed in branch Reduce tape equipment requirements in the branch Corporate WAN New York Chicago Los Angeles Clients Headquarters DPM Server

10. Demonstration 3 simple steps for the IT Admin ProtectRestoreMonitor Johann Kruse National Technology Specialist Enterprise Group Microsoft Australia

11. Customers tell the best story... Microsoft Information Technology Plan to deploy to protect file servers in 132 branch offices and replace 150 tape restores per month with DPM disk based backup Estimated $2.8m in savings Des Moines School district “It’s going to save a tremendous amount of staff time doing recovery,” “Almost a full-time person was doing nothing but that (file recoveries). It’s going to save us a lot of money just by allowing them to recover their own files.” Expect to shrink backup time from 36 hours to 2 hours for > 100 servers New York City Department of Sanitation, Bureau of Motor Equipment “Ease of installation and use, handy management and reporting features, speed of recovery and cost-effectiveness of DPM blow the competition away” Shrunk backup from 48 hours to 10 minutes; drastically lowered failed backup jobs and error messages across 30 file servers Kansas City Chiefs "If you're not ready on game day, your opponent doesn't care." Anything we can do to get recovery done quicker, that's what we were looking for.“ Protecting multi-terabyte Windows Storage Server device NFL Football club

12. Microsoft IT Case Study Pain Points 17% Annual Failure rate on Tape drives Per Month - 40,000 backup jobs, 16000 errors  30% annual growth in data storage ~5000 servers Solution 300GB Branch office data – 10 minute block level replication each night 14 DPM servers replaced 130 Tape libraries, media servers and associated infrastructure in branches Redmond – 4 DPM servers / 73 branch offices / 15.37 terabytes Dublin -- 5 DPM servers / 35 branch offices / 22.08 terabytes Singapore -- 3 DPM servers / 22 branch offices / 5.85 terabytes of data. Box: HP ProLiant GL380 G4 computers with 3.6Ghz processors and 4 GB RAM. Storage: EMC CLARiiON SAN with 320 GB SATA drives.

13. Release Roadmap System Center = Microsoft’s management product line… Deeper application support: Microsoft Exchange Microsoft SQL Server Windows Sharepoint Services Other Microsoft apps Advanced data protection features Bare Metal Recovery Cluster Support Deeper SAN integration 2007 and Beyond Microsoft Data Protection Manager File Protection and Recovery Efficient, continuous data protection Rapid and reliable disk-based data recovery Designed to work with current tape archive software H2 2005

14. Pricing and Availability Data Protection Manager Server License Agent License Server and Agent model Same licensing model as MOM 2005 Agents: V1 is file servers only Available through all channels OEM, Volume, Full Packaged Product, Software assurance Languages English, German, French, Italian, Spanish, Chinese, Japanese, Korean Availability Public Beta - April ’05 Release – September 27 th, 2005 Pricing US$950 for one DPM Server & 3 File Server Agents

15. Software Industry Partners Hardware

16. Resources/Tools Data Protection Server Web site Beta, whitepapers, deployment guide, solution documentation www.microsoft.com/dataprotectionmanager Community Chats, newsgroups Information dpminfo@microsoft.com

17. © 2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

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