2. INTERNATIONAL BUSINESS ETIQUETTE IN IRAQ Michael Pickens

3. Key Points Background Information Appearance Guidelines Working Hours Gift Giving Etiquette Basic Arabic Phrases

4. Background Information Official Name: Republic of Iraq Capital: Baghdad Official Language: Arabic Religion: Islam Population: 28,221,180 Time Difference: +8hrs http://www.kwintessential.co.uk/resources /global-etiquette/iraq.html

5. http://iraqslogger.powweb.com/downloads /IRAQOVERVIEW10_5_07.pdf?PHPSESSID= 5428def7b492ec4ccdf478fdbf6aaff9

6. Appearance Guidelines Despite the heat, most of the body must always remain covered. Suit and tie are required for men at meetings. Women should always wear modest clothing. Hair covered with scarf.

7. Working Hours Sat-Thurs 8am – 4pm. Friday is Islamic holy day. Make appointments in advance. Punctuality is a must. Interruptions are common. http://www.islamcan.com/audio/ adhan/index.shtml

8. Gift Giving Etiquette Pastries, cookies, chocolates Flowers to the hostess. Small gift for children. Gifts are given with both hands. Gifts aren’t open when received.

9. Basic Arabic Assalaam Alaikum -Peace be upon you the reply is: Wa Alaikum assalaam -And peace be upon you Marhabbah - hello the reply is: Marhabbteen – hello Shukran -thank you (very much) the reply is: Aafwaan -you're welcome http://www.grapeshisha.com/common- Arabic-phrases.html

10. Basic Arabic Naam - yes Aywa - yeah/ok La - no Min fudluk - please Shoo? - what? Shoofi mafi? -what's up? or what's the matter? Shoo hada? - what is this? Mafi mushkil -no problem Itfudul -by my guest / my pleasure http://www.grapeshisha.com/common- Arabic-phrases.html

11. Basic Arabic Numbers 0 -siffr 1 -wahid 2 -itnain 3 -thalatha 4 -arba 5 -khumsah 6 -settah 7 -sabaa 8 -thamaaneeya 9 -tissaa 10 -asharah 11 -ihda shaar 12- ithna shaar 13 -thalatha shaar 14 - arba ata shaar 15 -khamsta shaar http://www.grapeshisha.com/common- Arabic-phrases.html

12. Recap Background Information Appearance Guidelines Working Hours Gift Giving Etiquette Basic Arabic Phrases http://www.kwintessential.co.uk/resources/country-profiles.html

13. Questions