1. Indonesia

2. General Information Capital: Jakarta Population: over 255 million
Ethnic Groups: Javanese 45 %, Sundanese 14 %, Madurese 7.5 %, coastal Malays 7.5 %, other 26 %
Official language: Indonesian or „Bahasa Indonesian“

3. General Etiquette Guidelines
Meeting and Greeting
Rather formal
Handshake with the word „Selamat“
Giving a slight bow or placing hands on the heart after shaking the hands
Start with the eldest person
Use titles in conjunction with the name
Use a nickname – because of their long name

4. Gift Giving Etiquette Alcohol is forbidden
Food substance should be „halal“
Offer gifts with the right hand only
Gifts aren‘t opened when received
Wrap gifts in red, yellow or green paper
Don‘t give leather products to a Hindu

5. Dining Etiquette Wait to be shown to your place
Food is taken from a shared dish in the middle
Men are served before women
Eat or pass food with your right hand only
Only utensils are fork and spoon
Some use their hands

6. Business Etiquette & Protocol I.
Business Cards
Are normally exchanged after handshake and greeting
It is important to treat business cards with respect
What to wear?
Generally conservative
Women: well covered from ankle to neck (tight fitting clothes)

7. Business Etiquette & Protocol II.
Communication Styles
Indirect communicators – they don‘t always say what they mean
Pay attention to gestures and body language to get the correct message
Quietly and with a subdued tone
Loud people are seen as aggressive
Business Meetings
Initial meetings are more about getting-to-know-you rather than business
Enter the meeting room according to rank  impression
Things aren’t rushed
Good relations and harmony brings the money

8. Thank you for your attention!