2. Keeping Score with League & Tournament Management Friday, November 20, 2009, 11:30a – 12:25p, Cottonwood PJ Gustafson, Director of Educational Services

3. Agenda Benefits Enrollment Process Scheduling Process Entering Game Data Online Enrollment Online Game Data Tournament Brackets Configuration Options Reports Question & Answer

4. Benefits Improve Employee Efficiency Never Double-Book a Court or Field Track Revenues & Enrollments Enhance the Customer Experience

5. Question and Answer

6. Account Managers Eastern North America Western North America Toni Grafner tgrafner@csisoftwareusa.com 800-247-3431 x223 Randy Cruz rcruz@csisoftwareusa.com 800-247-3431 x278

7. Coming Up Next… 12:30p – 1:25p –Lunch! 1:30p – 2:25p –Adv. Trng.: Database Diving – Program Registration & Camp Management Data – Forest I –Adv. Trng.: Program Registration Setup – Forest II –Data Conversion Best Practices – Forest III –Getting People Signed up with Program Registration - Cottonwood