1. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein InnoSkills Innovation Skills for SMEs A Leonardo da Vinci – Transfer of Innovation – Project Final Event 30 September 2010

2. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein Treviso Tecnologia is the Special Agency for Innovation created in 1989 by the Chamber of Commerce of Treviso in order to promote a business culture based on innovation with the copnstant the support of : –development of services and projects with an elevated innovative and technological content, in cooperation with the university and scientific institutions; –The implementation of training programmes aimed at creating professionalism and specialized, innovative and cosmopolitan skills, within a lifelong learning context; –Information and technical support for the fulfilment of projects targeted at the certification of products and quality management systems. Treviso Tecnologia acts as a facilitator for the information, training and development of services, in order to spread technological innovation to business to the fundamental stimulus of the network made up of research channels, university, chambers of commerce and public institutions.

3. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein Innovation and Technology Transfer Services for the development of innovation projectsand technology tranfer together with the development of innovative products and processes. Vocational and Managerial Training Services for vocational and managerial training on innovative fields, focusing on the development of new professional skills. Business Services and Industrial Property Rights Integrated services for business on Quality, Safety and Environment together with the evaluation and protection of Industrial Property.

4. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein Innovation and Technology Tranfer Design, development and realization of innovation and technology transfer projects aimed at increasing the competitiveness of local companies. Identification and diffusion of funding opportunities within R & D projects and innovative initiatives, including facilitating the identification of a "partner" Mapping and helping contacts between the participants involved in research and technological innovation, linking with existing initiatives and promoting the exchange of information, methods and networking (examples are the partnership with the Fraunhofer Institutes, ENEA, and PHILIPS APPTECH and the European network of the Innovation Relay Centre - IRC). Consolidation of the diffusion and transfer of technological innovation throughout the territory, responding to market changes while maintaining the standards of excellence.

5. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein Vocational and Managerial training Design, development and realization of training projects for individual firms or between different firms aimed at increasing the competitiveness of people working in local companies. Identification and diffusion of funding opportunities with the European Social Fund for training or other opportunities and innovative initiatives. Collaboration with High Schools in the Province of Treviso and Universities of the Region of Veneto for the realization of projects to enter the world of work: school-to-work transition, specialized training. Project and creation of training courses to improve professional skills and transversal abilities of those people who wish to enter the world of work particularly in local enterprises, with a professional education.

6. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein This is a transfer project of a previous Leonardo “InnoSupport” project which evolved in the elaboration of a guide for small and medium-sized businesses for solving varying problems which may emerge during work of various nature. From the result of the project a new version of the Innovation Guide has been drawn up, translated and contextualized in 5 languages: English, German, Czech, Portuguese and Italian. Where Innoskills start from

7. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein Innovation processes have less to do with inspiration and more with systematic work routines Need to increase the implementation and use, by SMEs, of innovative approaches and procedures Levels of SMEs competitiveness increase as their employees skills increase Innovation must be a transversal process, involving all staff, in particular, those operating the real change Why InnoSkills

8. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein Improvement of the competitiveness and sustainability of SME through the diffusion of innovation management techniques and tools Development of abilities in the application of innovation methodologies through the learning materials and tools Close a gap in vocational education through the online learning materials and cooperative platform Dissemination of learning materials on innovation issues InnoSkills Aims

9. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein SME workers, especially middle management Consultants and Advisors Researchers Students Teachers/trainers Organizations working with SMEs Large enterprises, in particular, human resources departments … Anyone interested in innovation issues Target groups

10. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein Guide and learning objects to support innovation in SMEs Self Assessment Tool to identify your learning needs Web Portal that allows collaborative and informal learning scenarios on creativity and innovation management All the products of the project will be available in Czech, English, German, Italian and Portuguese Products

11. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein Learning system especially available “just enough and just in time” from the work station of any possible end user Dynamism of economic systems competitiveness and increase of enterprise abilities to adopt new innovative systems or general innovative procedures Guide and platform offering orientation, learning and exchange Cooperative and informal learning methodology, involving partners and users Benefits

12. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein Austria E-Learning Concepts Rietsch KEG Czech Republic University of West Bohemia Germany LiNK MV Institute for Project Support and Competencies Development - Pro-Kompetenz Italy Treviso Tecnologia – Special Agency for Innovation of Chamber of Commerce Tinnova-Special Agency of the Chambers of Commerce of Florence and Prato. Portugal Parkurbis, Science and Technology Park of Covilhã, SA Partners

13. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein InnoSkills Innovation Skills for SMEs A Leonardo da Vinci – Transfer of Innovation – Project Final Event October, 2008 – September, 2010

14. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein Focus on tools available: Self –assessment tool for training needs This is an online tool that allows self-evaluation of needs for training on the management of innovation. What is innovation? (Characteristics and types of innovation, how to identify and analyze the need for innovation) How to develop, apply and protect innovative ideas and solutions? (How to develop and evaluate ideas and innovative solutions; how to use creative techniques; how to apply innovative manufacturing strategies; how to protect innovative ideas and solutions) How to manage innovation? (Finance and marketing innovation; how to manage human resources to support innovation; how to use the networks for innovation; how can language and intercultural skills be useful in the innovation process)

15. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein Focus on tools available: Self –assessment tool for training needs This is an online tool that allows self-evaluation of needs for training on the management of innovation. Results More tips in the Guide

16. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein Focus on tools available: Innovation Guide Innovation Guide available in 5 languages: English, German, Italian, Czech and Portuguese. The guide is divided into 36 topics assembled in 12 chapters For each topic: -Overview -What it is -Where it can be used -How it can be implemented -Bibliography

17. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein

18. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein

19. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein

20. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein Focus on tools available: Innovation Guide available for each topic are : -Cases -Practical Examples -External References

21. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein Icone per la lettura

22. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein Area risorse: Wiki possibilità di aggiungere risorse RSS

23. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein

24. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein GUIDE TO COOPERATIVE AND INFORMAL LEARNING Available at www.innoskills.net This document is a collection of various experiences of pilotingwww.innoskills.net

25. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein For more information www.innoskills.net National contact: Parkurbis, Science and Technology Park of Covilhã, SA Name: Pedro Farromba/Daniela Marta Address: Parkurbis, Parque de Ciência e Tecnologia da Covilhã 6200-865 Covilhã Tel.: +351 275 957000 Fax: +351 275 957005 E-mail: pedro.farromba@parkurbis.ptpedro.farromba@parkurbis.pt daniela.marta@parkurbis.pt Website: www.parkurbis.ptwww.parkurbis.pt

26. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein Today’s Laboratories

27. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein Powered by: Mike van der Vijver Gabriella Bettiol Massimo Plescia

28. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein TRIZ - “the theory of inventive problem solving" - Overview of the of TRIZ Tool box - Some TRIZ tools are not only presented but are also tried out "live". - Some "good practice“ examples of TRIZ applications for solving problems or creating new/better products are presented. Michael Dell Member of the Board of the TRIZ Competence Centre, Austria

29. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein Technology Roadmapping The role of the TRM in the innovation process. TRM as a tool for planning, supplementation, communication. How to build a TRM. How to use TRM results. Application experiences within SME surrounds.

30. InnoSkills – Innovation Skills for SMEs LLP-LDV/TOI/08/IT/481 This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein Have a creative day!