1. 1 NGA LLP UPDATE WJTSC 09-02 NGA LLP UPDATE WJTSC 09-02 UNCLASSIFIED Worldwide Joint Training and Scheduling Conference / Lessons Learned Working Group 09-02 POC Mary Phillips, NGA/MRPR, (703) 735-2934 Worldwide Joint Training and Scheduling Conference / Lessons Learned Working Group 09-02 POC Mary Phillips, NGA/MRPR, (703) 735-2934 UNCLASSIFIED This briefing is UNCLASSIFIED

2. 2 NGA …who we are and how NGA LLP relates Running the Business Tools Results Take-Aways Outline

3. 3 NGA Mission To Provide Timely, Relevant, and Accurate GEOINT in support of National Security GEOINT Imagery Intelligence Imagery Geospatial Information Production Facility in Country X Main Vehicle Production Administration Building Production Building Storage Buildings Post-Flood July 200x Definition of GEOINT: “The exploitation and analysis of imagery and geospatial information to describe, assess, and visually depict physical features and geographically referenced activities on the Earth. GEOINT consists of imagery, imagery intelligence, and geospatial information.” Definition of GEOINT: “The exploitation and analysis of imagery and geospatial information to describe, assess, and visually depict physical features and geographically referenced activities on the Earth. GEOINT consists of imagery, imagery intelligence, and geospatial information.” Intelligence Agency Combat Support Agency Intelligence Agency Combat Support Agency Approved for Public Release - NGA Case # 08-144 NGA LLP Provides common language, process, and system for identifying, resolving, and reporting best practices and areas for improvement. Provides a venue to integrate lessons and a means to aggregate key tactical and strategic lessons for Senior Leadership. Promotes LL sharing and collaboration across NGA, the Joint and Intelligence Communities, and with Whole of Government as appropriate

4. 4 Mission: The NGA LLP facilitates the corporate benefits derived from Lessons Learned processes, supporting the NGA mission, vision, and agency goals. Objective: The NGA LLP facilitates organizational sharing of observations and experiences to incorporate best practices and reduce barriers to optimum performance and supporting business processes. Goals: Policy, data discovery, data review and editing, validation, issue management, reporting… NGA LLP Mission and Objectives

5. 5 National System for Geospatial Intelligence NGA serves as the Functional Manager for the NSG Approved for Public Release - NGA Case # 09-016 NGA LLP outreach, processes, tools, and communication touch entire NSG.

6. 6 Command NSTs CENTCOM PACOM EUCOM AFRICOM NORTHCOM SOUTHCOM STRATCOM TRANSCOM SOCOM JFCOM International NSTs I-NST Europe I-NST Asia Pacific Agency NSTs CIA Pentagon NSA FBI DIA State DHS DNI NRO Service NSTs US Army NGIC US Navy ONI US Marine Corps MCIA US Air Force NASIC NGA Global Partners and Presence Embedding analytic support with mission partners Approved for Public Release - NGA Case # 08-144 Challenges – acquire, organize, and analyze Lessons Learned reporting. NIPR JLLIS needed for Releasability, Discoverability, Global Partnerships.

7. 7 NGA Support to Current Operations Collaboration Between LLPMs  NGA Support Teams (NSTs) Collaboration Between LLPMs Provide on-site GEOINT support to:  COCOMs, Services, and National Agencies  GEOINT Support Teams (GSTs) 30+ new O&Rs in JLLIS Provide integrated forward-deployed GEOINT support to combat operations  From Force commanders (MNF-I, ISAF) to Brigade Combat Teams  NGA Reach-Back Teams Hurricane AARs and Issue Mgt Provide a robust two-way GEOINT support link between NGA’s regional and functional analysis offices and the NSTs and GSTs  NGA Crisis Support Teams Hurricane AARs and Issue Mgt Provide ad-hoc GEOINT support to short-notice contingency operations  Natural disasters Approved for Public Release - NGA Case #09-016

8. 8 General Strategies for Business Management –Community, Collaboration, Culture –Like a Business…program, budget, comms,... –Transparency / Confidentiality –Inclusion / Discernment –Closing The Loop –Work with People where they are at in LL experience Revised NGA Policy Notice –Reflects NGA LLP as Agency-Wide –Socialized prior to official leadership coordination –Stimulates official NGA Instruction These concepts and actions are interwoven with Process and Training Design NGA LLP: Running the Business

9. 9 SOPs/CONOPS for LLP and Work Force Communication and Marketing Plan –Awareness, Participation, Enthusiasm »NGA LLP Blog in intranet –Web Presence: Keep it simple but be pervasive »Socialization of Notices, Instructions, CONOPS »Director Mandate / Grass Roots It’s all interwoven to create the fabric of the NGA LLP. NGA LLP: Running the Business

10. 10 LLOS tailored and generic After Action Reports and Other LL Reporting LLDBs –JLLIS DEV –JLLIS NIPR (in work) –JLLIS SIPR (our working database and KM tool) –JLLIS JWICS (on the horizon), Microsoft Access DB Tools

11. 11 –COLD START-3: NGA LLP and processes integrated in planning, 27 submissions, AAR posted, NGA LLP collects Status Reports –COLD START-4: NGA LLP and LL processes were integrated in planning, PARTICIPANTS asking each other to submit O&Rs during the process, Exercise Agent and LLP working cohesively to develop post- AAR improvement plans –2009 Presidential Inauguration – org spontaneously performed a Hotwash and produced a simple AAR for posting in JLLIS. –Hurricane Season 2008: Office of the Americas w/ Deployers: O&Rs, AAR, LLPOC, participated in exercises, diligently incorporating LL processes for improved support to DHS-FEMA –Business Continuity office integrated LL processes in its exercises, reporting, and issue management. Ran highly successful pandemic influenza TTX prior to H1N1. –Post Deployment org has 31 O&Rs “Pending” in JLLIS. Working with org to review its LL processes and get these O&Rs validated. –Exercise branch new AAR mindset – Terminal Fury and beyond –Common ground established with Historian and Analytic Quality and Source Quality Results

12. 12 NGA A Learning Organization  GEOINT  Maps & Pictures Then...  Single INT  Mapping 2D & Text  U.S. Gov. Only  (Sampling) Reconnaissance  Limited Deployment  Foreign Intelligence  NTM & EO Centric  Separate Tactical & National Intelligence  Multi-INT  Visualization, COP, & 4D  Best Source, Domestic & Foreign  (Persistent) Surveillance  Robust Forward Deployment  Foreign and Domestic  NRT, Commercial, Airborne, all forms in Electromagnetic Spectrum  Interactive Tactical & National Intelligence And Now... Approved for Public Release - NGA Case # 09-016 “Flavor of the Month” burnout: Quality, TQM, Quality Circles, Internal Archives Fiefdoms, Isolation Risk Aversion Processes non- existent or broken Lack of LLP- Awareness Enthusiasm Participation “Quality” domain defined: ISO and Quality of Analysis and Reporting LLP has its own processes and language Executive and Legislative attention: LL paradigm “Flavor of the Month” Internal Archives being shared with/through LLP Post-Risk Aversion: True Believer Syndrome Awareness, Enthusiasm Participation

13. 13 NGA’s mission – GEOINTNGA’s mission – GEOINT NGA LLP – supporting the NGA mission using business processesNGA LLP – supporting the NGA mission using business processes NGA LLP connected to a diverse NGA/NSG/IC/DOD/LL communityNGA LLP connected to a diverse NGA/NSG/IC/DOD/LL community Strive for Awareness, Participation, and Enthusiasm to change NGA cultureStrive for Awareness, Participation, and Enthusiasm to change NGA culture Successes reflect cultural shift toward LLSuccesses reflect cultural shift toward LL JLLIS is key to the NGA LLPJLLIS is key to the NGA LLP Take-Aways Approved for Public Release - NGA Case # 08-144