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Marketing 334 Consumer Behavior

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Presentation on theme: "Marketing 334 Consumer Behavior"— Presentation transcript:

1 Marketing 334 Consumer Behavior
Chapter 12 Self-Concept and Lifestyle From: Consumer Behavior, 10th ed. By Hawkins, Mothersbaugh andBest

2 Self-Concept Dimensions of a Consumer’s Self-Concept

3 Self-Concept Interdependent/Independent Self-Concepts
Individuals with an interdependent self-concept tend to be Obedient Sociocentric Holistic Connected, and Relation oriented Individuals with an independent self-concept tend to be Individualistic egocentric Autonomous Self-Reliant, and Self-Contained

4 Self-Concept Possessions and the Extended Self
The extended self consists of the self plus possessions. People tend to define themselves in part by their possessions. A peak experience Tattoos can become a part of one’s extended self

5 Self-Concept Measuring Self-Concept

6 Self-Concept The Relationship Between Self-Concept and Brand Image Influence

7 The Nature of Lifestyle
Lifestyle is basically how a person lives. It is how one enacts his or her self-concept. Influences all aspects of one’s consumption behavior. Is determined by the person’s past experiences, innate characteristics, and current situation.

8 The Nature of Lifestyle
Lifestyle and the Consumer Process

9 The Nature of Lifestyle
Measurement of Lifestyle Attempts to develop quantitative measures of lifestyle were initially referred to as psychographics. Measures include: Attitudes Evaluative statements about other people, places, ideas, products, etc. Values Widely held beliefs about what is acceptable or desirable Activities and Interests Nonoccupational behaviors to which consumers devote time and effort, such as hobbies, sports, public service, and church Demographics Age, education, income, occupation, family structure, ethnic background Media patterns The specific media the consumer utilize Usage rates Measurements of consumption within a specified product category; often consumers are categorized as heavy, medium, light, or nonusers 12-9

10 The Nature of Lifestyle
Porsche Consumer Segments Top Guns (27%) Ambitious and driven, this group values power and control and expects to be noticed. Elitists (24%) These old-family-money “blue-bloods” don’t see a car as an extension of their personality. Cars are cars no matter what the price tag. Proud Patrons 23%) This group purchases a car to satisfy themselves, not to impress others. A car is a reward for their hard work. Bon Vivants (17%) These thrill seekers and “jet-setters” see cars as enhancing their already existing lives. Fantasists (9%) This group uses their car as an escape, not as a means to impress others. In fact, they feel a bit of guilt for owning a Porsche. 12-10

11 The Nature of Lifestyle
Five Shopping Lifestyle Segments Minimalists (12%) Primarily motivated by value; least motivated by fun and adventure; low in appreciation for retail aesthetics, low in innovativeness, do not tend to be browsers-- middle-aged, with 57% being men Gatherers (15%) Primarily motivated by keeping up with trends and joy of shopping for others; least motivated by value; low in appreciation of retail aesthetics, low in innovativeness, moderate browsers-- mix of younger and older shoppers, with 70% being male Providers (23%) Primarily motivated by enjoyment of shopping for others and value; not motivated by fun and adventure; moderate in appreciation of retail aesthetics, low in innovativeness, moderate browsers-- oldest group, with 83% being female Enthusiasts (27%) Highly motivated by all hedonic aspects including fun and adventure; highest in appreciation of retail aesthetics, most innovative, spend the most time browsing-- youngest group, with 90% being female Traditionalists (23%) Moderately motivated by all hedonic aspects, gratification high on the list; moderate in appreciation of retail aesthetics, highly innovative, moderate browsers-- mix of younger and older shoppers, with 58% being female 12-11

12 The Nature of Lifestyle
Technographics

13 The Nature of Lifestyle
Three general lifestyle schemes: The VALSTM System The PRIZM System Roper Starch Global Lifestyles 12-13

14 The VALSTM System VALS provides a systematic classification of U.S. adults into eight distinct consumer segments. VALS is based on enduring psychological characteristics that correlate with purchase patterns.

15 The VALSTM System Three Primary Consumer Motivations:
Ideals Motivation Achievement Motivation Self-Expression Motivation 12-15

16 The VALSTM System Underlying Differences Across VALSTM Motivational Types

17 Geo-Lifestyle Analysis (PRIZM)
The underlying logic:1 People with similar cultural backgrounds, means and perspectives naturally gravitate toward one another. They choose to live amongst their peers in neighborhoods offering …compatible lifestyles. They exhibit shared patterns of consumer behavior toward products, services, media and promotions. 12-17 1Claritas, Inc.

18 Geo-Lifestyle Analysis (PRIZM)
PRIZM Social and Lifestage Groups PRIZM organizes its 66 individual segments into social and lifestage groups. Social groupings are based on “urbaniticity.” The four social groupings are: Urban Major cities with high population density Suburban Moderately dens “suburban” areas surrounding metropolitan area Second City Smaller, less densely populated cities or satellites to major cities Town & Country Low-density towns and rural communities 12-18

19 International Lifestyles
Global Lifestyle Segments Identified by Roper Starch Worldwide 12-19


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