1. Ministry of DefenceMarc.Rabaey@mil.be MS-BSC: Strategic tool for Defence Ministry of Defence Assistant Chief of Staff Evaluation Marc Rabaey

2. Ministry of DefenceMarc.Rabaey@mil.be Contents ACOS Eval and BSC MS-BSc Evolution Personal note

3. Ministry of DefenceMarc.Rabaey@mil.be Ministry of Defence Assistant Chief of Staff Evaluation Het waken over profesionele waarde van de krijgsmacht alsook over de operationele waarde van de interventiemacht; Het integreren van de evaluatieprocessen van de andere onderstafchefs en directeurs-generaal in een coherent evaluatieplan; Het verzekeren van de coherentie van de evaluatiemethodes in de krijgsmacht Veiller à la valeur professionnelle des forces armées ainsi qu'à la valeur opérationnelle de la force d'intervention; Intégrer les processus d'évaluation des autres sous-chefs d'état-major et directeurs généraux dans un plan d'évaluation cohérent; Assurer la cohérence des méthodes d'évaluation dans les forces armées http://www.mil.be/eval

4. Ministry of DefenceMarc.Rabaey@mil.be Management Tools Balanced Scorecard (BSc) European Foundation for Quality Management (EFQM) - Military Version Business Process Management (BPM) Audit

5. Ministry of DefenceMarc.Rabaey@mil.be Balanced Scorecard Strategy deployment Strategy feedback Balanced –Financial - Non-financial (Budget) –Short term - Long Term –Internal - External

6. Ministry of DefenceMarc.Rabaey@mil.be History Legacy system –operational databases –BSc-application No data warehouse Manual input (Success: 80% automated!) No integrated applications, reorganisation 2002

7. Ministry of DefenceMarc.Rabaey@mil.be IFEC Integrated Framework Eval Concept (18m) –1st Management BSc BPM EFQM ABC –2nd Management-ICT But no money, so roadmap

8. Ministry of DefenceMarc.Rabaey@mil.be Existing Suppliers Modules –Ges BSc: Meta Data –Analyse BSc: Intelligence –Pres BSc: Presentation Microsoft offered for all: MS-BSc BSc and Scorecards ! But data warehouse not ready (Defence)

9. Ministry of DefenceMarc.Rabaey@mil.be GES BSc - Life cycle (B)Sc Documentation (explicit knowledge) History: BSc - SO - KPI - Parameters Feasibility study parameters Output: –Measuring plan –Structure of (B)Sc

10. Ministry of DefenceMarc.Rabaey@mil.be Analysis: Intelligence Interpret BSc Search for elements to explain the status of BSc Documentation

11. Ministry of DefenceMarc.Rabaey@mil.be PRES BSc: Presenting Presentation Notification of initiatives Follow up

12. Ministry of DefenceMarc.Rabaey@mil.be Scheme GES BScBSc Analysis BSc PRES BSc Strategy Initiatives Measuring plan Structure

13. Ministry of DefenceMarc.Rabaey@mil.be IS MOD Reorganisation 2002 No integration of functional ICT- applications No documented Business Processes Problem Management of Parameters

14. Ministry of DefenceMarc.Rabaey@mil.be EVM EVAL Measuring GES BSc: feasibility study parameters/KPI Functional people and data managers (semantics) exploitation of measuring (data mining, etc.) Not only BSc, but also BPM, EFQM, Audit, etc.

15. Ministry of DefenceMarc.Rabaey@mil.be Solution Microsoft: phase 1 GES BSc BSc Def Measuring plan Structure EVM App DataMart Eval DM Def Sc Ops & Trg DM Ops & Trg Data Store M&A Execution

16. Ministry of DefenceMarc.Rabaey@mil.be Solution Microsoft: phase 2 GES BSc BSc Def Measur- ingplan EVM App DataMart Eval DM BSc Def EFQM DGMR DM EFQM DGMR DataStore M&A EFQM ABC ABC Def DM ABC Def

17. Ministry of DefenceMarc.Rabaey@mil.be Microsoft Solution provider –Partnership –Business solution (listened to the customer) Architecture then tools –Solid architecture –Business Intelligence - Operational Database - Enterprise Application Integration

18. Ministry of DefenceMarc.Rabaey@mil.be Personal Note HRMRFinBU1...ICT EAI BI BPM/R BizTalk SQL Server & prod Tools Microsoft & Partners Business

19. Ministry of DefenceMarc.Rabaey@mil.be http://www.mil.be/eval/ Marc.Rabaey@mil.be Thanks!