1. Update on Changes to Paying Rent & Rates Yvonne Kealey Stephen Moore

2. Changes to Paying Rent & Rates  From 1 st April 2012 no longer able to pay at Post Office or Payzone outlets.

3. Changes to Paying Rent & Rates  PayPoint (by cash) awarded payment collection network (shops/outlets displaying this logo) 959 outlets throughout Northern Ireland

4. Changes to Paying Rent & Rates Automated Telephone Service (24hr by Debit or Credit Card) Direct Debit Payment (Pilot ongoing in South monthly)

5. Other ways to Pay Rent & Rates  Online www.nihe.gov.uk/paying_online  By Debit or Credit Card  Standing Order  Local Accounts Office

6. Changes to Paying Rent & Rates  New Payment cards issued end Jan/Feb (only those who pay will be issued with card)

7. Changes to Paying Rent & Rates  Leaflet - Paying Your Rent and Rates (A choice of ways to pay)  Posters & Website Future Payment Methods  Mobile phone payments

8. Money Advice  Accounts Unit Staff  Referrals to Specialist Money Advice  C.A.B  Housing Rights  Omagh Independent Advice Centre