1. Envisage BlackBerry Application

2. Envisage Software from Fusion5 Fusion5 is partnering with Gen-I to develop Envisage applications for BlackBerry handhelds These devices enable real-time transfer of data and emails Technology replacing current paper based systems Fusion5 is partnering with Gen-I to develop Envisage applications for BlackBerry handhelds These devices enable real-time transfer of data and emails Technology replacing current paper based systems

3. Envisage Software Envisage software is customised to suit your specific needs Potential for further BlackBerry applications is immense Envisage BlackBerry applications developed include: –Order taking and processing directly into the sales/distribution system –Status notification - on the way; on the job; job completed etc –Work carried out; chargeables, time taken etc –Reviewing client status; any other unresolved issues etc –Integration with other ERP systems etc

4. BlackBerry – making business portable Many kinds of business integrations are possible Provides real-time data and allows easy access to information that is available at the office Document types are no longer an issue Record keeping of all interactions between office and devices are easily maintained

5. Communications Company Database(s) Envisage BlackBerry Server BlackBerry Enterprise Server Communications Envisage Application

6. BlackBerry Benefits Affordable communication All data encrypted No stylus, works on scroll and click All data loaded at server end Lost BlackBerry devices can be “killed” from server

7. Case Study – Civic Contractors CURRENT SITUATION: Civic Contractors remove graffiti in Auckland under contract to Auckland City Council Calls from the public are logged through the Auckland City Call-centre Civic Contractors’ staff receive daily jobs list on paper at the office every morning Staff carry paper report forms on which to log new “tags” they encounter during the day This data is entered into the database once staff return to the office. There is an urgent need to increase efficiency to ensure Service Level Agreements with Auckland City Council are met and contract is retained

8. The Solution: BlackBerry Auckland City Call Centre staff log graffiti complaints from the public, using a Fusion5 data logging solution, which interfaces with the BlackBerry server

9. Why the BlackBerry? New jobs can be allocated to staff remotely without the necessity to come to the office first Mobile staff can open a new job instantaneously and report on work carried out in real-time Before and after photos are made with the BlackBerry Curve and these photos are instantaneously added to the database and are accessible to Auckland City staff and Police New jobs can be logged on the fly, straight into the Envisage system Cell phone coverage not an issue

10. Benefits to Civic Contractors Massive time savings as there is no need to first visit the office every morning Last minute jobs can be allocated as soon as they are reported to the call centre Immediate capture of data and photos, integrated into database Work done is reflected in database in real time No more logging of jobs en route on paper Significant time savings as re-keying of data no longer required

11. More Benefits Financial savings as staff can do more each working day Faster access to data helps authorities deal with perpetrators Linking photographs to files saves time Data sharing with Police and Council made more efficient

12. Sample Screenshot