1. Building a Weather-Ready Nation NWS Services Roadmap Chris Strager NWS Eastern Region Director Chris Strager NWS Eastern Region Director January 27, 2011

2. 2 Services Roadmap: The Vision America is a Weather-Ready Nation through superior Impact-Based Decision Support Services (IDSS) Our accurate and timely forecasts, warnings, and information save lives and enhance the U.S. economy NOAA/NWS is the authoritative source for Federal, State, and Local Government partners for environmental information Making the Extraordinary Ordinary Making the extraordinary ordinary

3. A Changing World A Weather-Ready Nation will require more integrated environmental services from the NWS – Climate, weather, and other NOAA sciences must be linked – Extreme environmental events increasing in frequency and intensity – Coastal population growth and climate change increase community vulnerability Partners want to know what we know – Probabilities, accuracy, timeliness, and accessibility 3 Making the extraordinary ordinary Advancements in S&T will give us new capabilities to better serve our partners and the Weather Enterprise

4. Building A Weather-Ready Nation Provide superior Impact-Based Decision Support – Utilize our unique relationship with Emergency Management to help them to better prepare our communities for extraordinary events – Empower our workforce: accessible on-site and through remote technologies – Improve our understanding of societal impacts – Shift our focus to a services-centric paradigm Flexible response to meet contingencies 4 Making the extraordinary ordinary

5. Partnerships Leverage the NOAA Regional Collaboration Teams to organize and integrate environmental information Embed with Emergency Management and other Core Partners Grow new partnerships in emerging sectors Improve our understanding of Core Partners’ needs 5 Making the extraordinary ordinary

6. Enabling Success for All Exploit the opportunities S&T provides for data accessible by all Provide required, integrated, relevant information for growing sectors Robust Weather Enterprise enhances the U.S. economy “Information without Borders” 6 Making the extraordinary ordinary

7. A Day in the Life: Deepwater Horizon 2020 Extraordinary response becomes routine Both NOAA and Incident Command Post connected remotely through local WFO minutes after incident Mobile observing equipment deployed Forecaster adds local expertise and helps communicate information to partners Decision Support Specialists deployed to Command Center within hours, not days 7 Making the extraordinary ordinary

8. Enabling Concepts Build a little...test a little…field a little Drive down costs and increase capabilities Engage new customers through smarter use of partnerships Smart use of technology Develop a flexible, sustainable business model 8 Making the extraordinary ordinary

9. FY11-12 Priorities – Have begun to address 13 short-term actions designed to drive down costs and increase capabilities Services Roadmap – Completed draft Engagement Strategy – Business Plan in progress – Draft Roadmap underway – Science & Technology Roadmap underway Laying the Foundation Key Activities 9 Making the extraordinary ordinary

10. Moving Forward Obtain NOAA endorsement Collaborate with NWSEO Secure Leadership approval Draft Engagement Strategy Draft Roadmap Document Communications Plan Draft Implementation Plan Training Plan Implement Services Roadmap Aligned with Core Partners’ needs Aligned with Human Capital Plan Aligned with S&T Roadmap Assigns major milestones Communicates Vision Identifies Core Partners Assign tasks to complete deliverables and achieve milestones Internal and external Supports culture change Begin process Services Continuous Cycle 10 Making the extraordinary ordinary

11. 11 Going Forward This is the beginning of our formal engagement process We will be eliciting feedback at various venues over the next 6 months Questions to ponder about NWS’s IDSS Vision: – What do you like? – What do you not like? – What areas of service that are critical to your mission are we missing?

12. 12 Points of Contact David Caldwell, OCWWS Director – David.Caldwell@NOAA.gov Christopher Strager, Eastern Region Director – Christopher.Strager@NOAA.gov Mike Hudson, Central Region COO – Michael. Hudson@NOAA.gov