1. New Zealand’s tourism data Peter Ellis Manager Tourism Research and Evaluation 4 July 2012

2. What we’re covering today Overview of tourism data Four of the key data sets Access to data Changes afoot

3. Produced by: Accommodation Survey (aka “CAM”) Convention Activity Survey Tourism Industry Monitor Insights Business scorecard (2014+) Tourism Satellite Account International Travel and Migration (including “IVA”) Longitudinal International Travel Influence and Motivations Study Regional Visitors Monitor (stopped 2011) Convention Delegates Survey Domestic Travel Survey International Visitors’ Survey Visitor Experience Monitor National forecasts Regional Estimates Regional Tourism Indicators (2012+) Active Considerers Monitor Tourism Industry Association New Zealand Ministry of Business, Innovation and Employment Tourism New Zealand Statistics New Zealand Mood of the NZ traveller [Colmar Brunton – Automobile Association] State of the Tourism Sector [with Lincoln University]

4. Four of particular importance: International Travel and Migration International Visitors Survey Tourism Satellite Account Regional Tourism Indicators

5. International Travel and Migration Arrival and departure cards The “International Visitor Arrivals” is a subset of the wider travel information – Basically a count of visitors of 12 months or less Collected by Customs and processed by Statistics New Zealand Published monthly – Weekly provisional statistics released each Friday

7. Growth in China is strong but it in absolute terms it is still small compared to Australia, and even to aggregated “other” markets:

8. International Visitors Survey Survey of outgoing visitors (in NZ <12 months) Main estimation of interest is expenditure – total spend by country, purpose of visit – average value of different visitor types Produced by Ministry of Business, Innovation and Employment Feeds into balance of payments and national accounts Also includes highlights and disappointments

10. The decline in real spend per person is across the board and can be seen in any combination of purpose of visit and country of origin:

11. Compared to other visitors, disappointments reported by Chinese visitors give much more prominence to issues relating to quality, standards, service, accommodation etc Chinese visitors’ disappointments All visitors’ disappointments

12. Tourism Satellite Account A recasting of the national accounts – Produced annually by Statistics New Zealand Percentage of GDP, employment, exports Direct and indirect contribution of tourism – Only “direct” should be used to compare to other industries Estimates of industry ratios and product ratios – ie how much each industry and product is involved in “tourism”

15. Regional tourism indicators Goes live later this year Based on electronic transactions Will give reliable indicators for each region: – Domestic and international tourist spend – Region (domestic) or country (international) of origin – Industry

16. The regional tourism indicators will greatly improve current estimates of regional tourism – based on the accommodation survey; or – statistical modelling of combinations of surveys (see below)

17. Access to data – three levels Simple – Headline figures – One page “key tourism statistics” – “Key data” or “commentary” for each series Moderate – Mostly consultants, industry groups, large firms – Cross tabulations and pivot tables available on website (screen shot next slide) Or via Harmoni for selected users – TNZ, TIANZ, etc Expert – Microdata – Specialist statistics software and skills needed

19. “Tourism data improvement programme” Review of “enduring questions” and data needs in 2011 – “Domain plan” approved October 2011 Key priorities: – Redevelop the International Visitors Survey – Develop regional tourism indicators – New approach to forecasts – Business scorecard Develop a consolidated modern database – With improved dissemination Increase statistical capability in Ministry