1. In the name of God Sharif University of Technology, International Branch, Kish Island Dr. Mohsen Sadighi Moshkenani www.sadighim.ir Chapter 6

2. Outline Risk Risk management Risk sensing/ monitoring Risks in software process and related solutions

3. Risk Probable event or conditions, which has undesirable effects, if happen Any action has some risks Role of pain!

4. Risk management Risk identification Risk analysis Risk priority Exposure = probability * effect Risk control Risk management planning Actions to reduce risks Risk monitoring

5. Risk management issues

6. Risk management process

7. Risk sensing/ monitoring As a part of risk management Needs definition (for safe mode, and risk mode) Needs suitable mechanism(s) for each risk type Needs action So needs time, effort and money

8. Risk analysis Risk type Cause Affected objects Time period of the risk Amount of risk (quantification) Chain of risks

9. Priority setting Risk exposure = Risk priority * Risk effect

10. Risk management

11. Risks in software process Human power problems Developing organization Production process Product Maintenance Sponsor’s organization Competing companies

12. Risks of software process

13. Human problems Dissatisfaction Leave Too much to do Inefficiency Lack of knowledge Inconsistent people Extra expectation

14. Problems in developing organization Unsuitable goal, mission and strategy Bureaucratic organization and environment Unsuitable environment Budget problem No improvement

15. Problems in production process Change in development environment, tools, technology Change in requirement Unorganized development Reuse difficulties

16. Risks for the product Incorrect function Not requirement satisfaction Unaccepted product High production cost and price Extra development time Market problem Non-authorized use

17. Risks in maintenance Too many errors Understanding Technology change Improper document No design document Changing people

18. Some heuristic rules Selection points as the most important points for risk management Specially human selection Personnel dissatisfaction as an important internal risk Product quality as important external risk The most dangerous risk

19. Some heuristic rules