1. Acquisitions and ILL Processing Through ILLiad Getting It System Toolkit LiSUG October 12, 2009

2. What is GIST? A system for:  Merging Acquisitions and ILL request workflow using ILLiad 8;  enabling user-initiated purchasing requests for acquisitions and interlibrary loan;  enhancing coordinated collection development.

3. What it isn’t? (yet!)  A Complete Acquisitions System  No order records  No Cataloging  No serials or article purchasing system  Gift Manager (Soon!)  Budget Manager

4. Why we need GIST  Too many lame request interfaces, no real context  Speculative selection is a lot of manual work  Most of the collection is never used  Shrinking budgets, rising material costs and increasing needs  Just-In-Case model is not sustainable  Ineffective de-duplication across systems  No user feedback mechanism  Delivery time is a mystery

5. User Interface for GIST at Geneseo  Very customizable  Status specific  Context sensitive  Stand alone  Default Loan Form  OpenURL  Book Chapter Form  Elements a la carte

6. Worldcat API – Library Availability User sees if owned locally, easy click to catalog, and sees estimated turnaround time. ILL & Acquisitions staff see if held locally, and # holdings in 2 configurable groups (consortia, state, etc.) Google Books User sees Table of Contents, No-Partial, & Full Text Views. Staff see if full text in Google (GOOGL) Index Data User sees if full text or audio version in OCA, Internet Archive, etc. Staff see if full text OCA (INARC) Amazon API Enhances users request evaluation with Reviews, Ranking, Cover, and quick link to Amazon. Price was moved into Purchasing Options window. Purchasing Options User sees price to purchase from Amazon API with New & Lowest Price listed (used) – user may want to purchase from this link. If they do, Amazon provides our AWS account a credit for referring someone to purchase. ILL & Acquisition Staff see the New & Lowest Price in the ILLiad requests. Better World Books, Google APIs are also currently used for pricing, we have asked other vendors for APIs. ILLiad Request Form Custom, Standalone, OpenURL, Status Specific

9. Feedback on User Interface for GIST

10. Library A GIST used to enhance ILL Purchase on Demand only. Library B GIST used to enhance ILL POD. GIST also used only by Librarians to help their selection. Library C GIST used to enhance ILL POD. GIST also used by Faculty, with Librarian Review. Library D GIST used to enhance ILL POD. GIST also used by all users, with some Librarian review for certain status. Collection building profiles, cooperative data, and gift management features used. You choose and adapt the tool around what works for your setting.

11. GIST Request Interlibrary Loan / IDS Cancel or Unfilled Filled Borrow Acquisitions ILLiad CitedTitle = Purchase Filled Buy Cancel or Borrow

12. Submitted Purchase Requests Faculty Department Requires Review Item Locally Held Item Held by Too Many CCD Libraries Request Meets Criteria Faculty Rep Review Librarian Review Item in Pre- Publication Item Ordered, User Notified Item Arrives & Processed Denied by Reviewer Insufficient Funds Remaining Item Delivered, User Notified Staff Evaluation Route to ILL for Borrowing

21. GIST Stats from Geneseo  Faculty Requests from September 1 – October 9, 2009  67 purchase recommendations / 586 total loan requests (11.41%)  30.83% response rate for rating item importance  No response: 381  Essential: 16 (no longer used)  Essential for classroom use: 35  Good for collection: 43  Nice to have: 25  Unsure: 7  Unessential: 7

22. GIST Stats from Geneseo  Student Requests from October 1 – October 9, 2009  21purchase recommendations / 1,260 total loan requests (1.67%)  40% response rate for rating item importance  No response: 756  Essential for class/research: 409  Required textbook: 58  Unsure: 10  Unessential: 27

23. GIST Stats from Geneseo  All requests September 1 – October 9, 2009  14 requests routed from ILL to Acquisitions for review  0 faculty requests routed from Acquisitions to ILL for borrowing  2 student purchase requests denied and routed to ILL for borrowing

24. GIST Release Information  GIST 1.0 Released: August 15 th, 2009  Current Version is 1.0.2  Documentation wiki: http://toolkit.idsproject.org/doku.php?id=wiki:gist http://toolkit.idsproject.org/doku.php?id=wiki:gist  Feedback blog: http://gettingitsystemtoolkit.blogspot.com/http://gettingitsystemtoolkit.blogspot.com/  Obtain as much feedback as we can prior to and after release

25. The Future of GIST  Begin work on GIST 2.0 which will include:  gift management module for quick collection evaluation and donor acknowledgement  ordering module  purchasing enhancements  statistical reports  cataloging features  Work with vendors to add more services and API connectors with book jobbers, etc.

26. Gift Manager

28. Thank you! GIST Team (SUNY Geneseo) Tim Bowersox, GIST Web Interface and ILLiad Workflow Designer Cyril Oberlander, Project Consultant Kate Pitcher, GIST Acquisition and Collection Development Designer Ed Rivenburgh, Project Sponsor Mark Sullivan, Project Manager & Geneseo Programmer GIST Grant Funding Rochester Regional Library Council – Regional Bibliographic Databases & Interlibrary Resources Sharing Grant Worldcat API Programming Consultants Kyle Banerjee, Digital Services Program Manager at the Orbis Cascade Alliance Terry Reese, Oregon State University