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University of Warwick – Launch Event Carl Jones – HE Sales Specialist Client Devices.
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Client Devices Division - Team Structure Managing Director Howard Hall hhall@dtpgroup.co.uk 0113 2760210 07785 500671 Internal Sales Elizabeth Lawton elawton@dtpgroup.co.uk 0113 3852698 Divisional Sales Manager Stuart Broadbent sbroadbent@dtpgroup.co.uk 0113 3852698 07968 494272 Public Sector Sales Specialist Scott McEachern smceachern@dtpgroup.co.uk 07837 497058 New Business Sales Vacancy Internal Sales Laura Halliwell lhalliwell@dtpgroup.co.uk 0113 3852698 Corporate Sales Specialist Jonathan Wild jwild@dtpgroup.co.uk 07971 795310 Sales Support Hilary Porter hporter@dtpgroup.co.uk 0113 3852698 Client Solutions Consultant Vacancy Telesales/Telemarketing Veronica Mee veronica@dtpgroup.co.uk 0113 382698 Internal Sales Andy Shirley ashirley@dtpgroup.co.uk 0113 3852698 Public Sector Sales Specialist Carl Jones cjones@dtpgroup.co.uk 07800 571932 District Manager Craig Blurton craig.blurton@hp.com 07770 678144 Enterprise Account Manager Brian Nelson brian.nelson@hp.com 07825 523084 End User Computing Sales Support Natasha Vadher nvadher@dtpgroup.co.uk 0113 3852698 Internal Sales Vacancy Enterprise Account Manager Michael Finnigan Michael.Finnigan@hp.com 07825 103972
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The DTP Group Business Structure
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Sector Specific Frameworks
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Accreditations and Awards HP Gold Partner of the Year 2013 Digital Industries Big Green Chip Award 2010 & 2011 Microscope ACE Award for ‘Vertical Reseller of the Year’ 2012 Runners up VMware ‘Rising Star’ & Innovation Categories 2011 HP Platinum Partners with specialisations in: – HP Platinum Converged Infrastructure Specialist – HP Platinum Partner - Printing and Personal Computing – HP Gold Server Specialist – HP Gold Storage Specialist – HP Gold ServiceONE Enterprise Specialist – HP Gold Cloud Builder Specialist – HP Gold Networking Specialist
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Key Accounts in the Region
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Desktop Supply: Route to Market
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Service Offerings: Overview
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Product Choice DTP supports universities in their choice of products and services through; ascertaining the priorities of the University; understanding the demands of the current infrastructure; establishing the direction the environment may take; analysing the trends within the industry; having an acute knowledge of the products on offer; referencing of the University’s peers; Transition planning and support; leveraging one of the industries strongest vendor relationships to ensure access to the best available resources and pricing.
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Product Supply, Repurposing & Disposal In recognition of the unique nature of the sector DTP offers a service that; advance purchases and stages equipment; consolidates products prior to deployment; provides for a ‘just-in-time’ delivery service; mitigates the need for storage on the University’s sites; enables response to impromptu but critical requirements; collects of equipment for redeployment or disposal
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Delivery and Installation DTP offers universities a tailor-made, flexible logistics service through; managing all associated vendors on the University’s behalf; introducing a measurable and consistent service; utilising its own personnel to manage and deliver the service; adapting the service to mitigate risks associated with the supply chain; driving ownership of outcomes by retaining supplier involvement; building upon twenty six years experience in the sector.
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Delivery and Installation continued providing accurately scheduled delivery/collection; offering drivers that become familiar with the sites; arranging the collection of discard in one visit; offering dedicated delivery/collection days.
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Disposal DTP offers a service that provides; optimum return on investment with the University reimbursed at point of disposal; absolute data security with certified data wiping; environmental and ethical propriety; legal and regulatory compliance; complete auditability.
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Website
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DTP’s website offers access to; detailed product information; a configurator including third party options; a hierarchical eCommerce solution; warranty checker; access to firmware and drivers; the ability to log and track support calls; website becomes a single pane of glass for all products.
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Break Fix Maintenance DTP’s offering is based on the use of its own engineers which has the benefit of; the engineers delivering a needs based rather than vendor prescribed service; priorities being set by the University as opposed to the manufacturer; service levels are monitored, controlled and documented; potential to innovate around the service; ability to become a self maintainer.
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Service Management: Dashboard
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Questions and Answers
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