1. Commissioner for Revenue Mini One Stop Shop e-Government Presented by Name: Pierre Vella Organisation: MITA –Taxation Projects Date: 3 rd September 2014

2. Background EU Commission Directives –VAT Refund (8 th Directive) – Launched January 2010 –Mini One Stop Shop effective January 2015 Ministry of Finance –Commissioner for Revenue: Consider on line systems as a tool for improving services –High volume forms and payments are available as on-line services Digital Malta –Launched in March 2014 by the Prime Minister –Strategic Themes: Digital Citizen, Digital Business, Digital Government

3. EU Directives The EU Digital Agenda for Europe A number of goals inlcuding: –50 % of citizens to use e-Government by 2015, with more than half returning completed forms –for all key cross-border public services, (to be agreed by Member States in 2011), to be available online by 2015

4. Commissioner for Revenue On-Line services provide opportunity for service improvement: –Immediate and secure transmission –On-line receipt and acknowledgements –Information about accounts, return status is available –Reduces costs and overheads High Volume forms and Payments are available on-line –VAT Returns, payment –FSS forms and payments –Income Tax Returns and payment –Payment direct or through Internet Banking Systems

5. Digital Malta – Strategic Themes

6. Consolidation of Services Commissioner for Revenue will consolidate a number of services across VAT and Inland Revenue Processes and portal for using the e- services will be consolidated –Unified process for registration, authorizations and delegations and assignments –Simplified forms –User Management

7. Consultation with Stakeholders MITA and Commissioner for Revenue will hold meetings with stakeholders to: –Review and improve the on-line services –Improve related back office processes where required

8. Taxation On-Line Services Mini One Stop Shop –Registration Services available on 1 st October 2014 –Tax Returns and payments form 1 January 2015 Registration for services –Current VAT application forms to be used –Based on e-ID where user has been issued with a Malta Identity Card –Process and forms exist for non (Malta) ID-Card holders

9. Thank You