1. MGT 2015 Narrative and Management Prof. Sandford Borins Winter 2009

2. What is narrative? “the representation (as product and process, object and act, structure and structuration) of one or more real or fictive events communicated by one, two, or several (more or less overt) narrators to one, two, or several (more or less overt) narratees.” Gerald Prince, A Dictionary of Narratology (2003)

3. Why narrative? Vivid illustration (specificity, description, visual images) of: Management skills Organizational structures, processes, incentives and cultures Ethical dilemmas Management concepts Personal/professional relationship

4. Why narrative? Narrative skill Understanding, critiquing, creating narratives Business plan Forensic accounting report Narrative and political campaigns

5. Types of narratives (genres) Examples of genres: Heroic narrative (organizational turnaround) Things fall apart (organizational failure) Bildungsroman, or coming-of-age narrative (shit happened, but I survived and learned from it)

6. Types of narratives (contexts) Examples of contexts: Entrepreneurial business Large corporations Public high schools Government organizations Dominant fable: archetype in a given context Counter fable: inverts, subverts, distorts, critiques or rejects dominant fable

7. Types of narrators All-knowing narrator (19 th century novels, 20 th century documentaries) Observant minor character (ficelle, note-taker) First person narrator (political memoir, I Claudius) Behavioural narrator (cinema verite camera) Unreliable or compromised narrator: doesn’t remember, misremembers, misinterprets Multiple narrators

8. Print versus visual media Print (novel) Usually sole author Inner consciousness expressed Long time span, many episodes Reader’s imagination supplements description Reading as solitary experience

9. Print versus visual media Visual (film, television series) Collaborating creators Specificity of visual images Hard to present “thinking” Limited number of episodes, short-time frame Viewing in cinema as collective experience, home viewing solitary

10. Narrative and accuracy Historically accurate Based on a true story Truthfulness versus truthiness (Moynihan: everyone is entitled to their own opinions, but not their own facts) Roman a clef Completely invented

11. Universe of choices Genre (3) X Context (4) X dominant or counter-fable (2) X type of narrator (6) X print or visual (2) X level of accuracy (4) = 1152 possibilities

12. Erik Erikson (1902-94) American developmental psychologist and psychoanalyst Post-Freudian theory of human development Famous for “identity crisis” Application in this course to understanding relationship between work and personal life

13. Erik Erikson: life cycle as narrative AgeSuccessFailure Infanttrustmistrust 1 to 3autonomydoubt, shame Preschool (3 to 5)initiativeguilt School agecompetenceinferiority Adolescenceidentityrole confusion Early adulthoodintimacyisolation Middle adulthoodgenerativitystagnation Late adulthoodintegritydespair

14. Everyone Rides the Carousel What is the message of the film? What techniques are used to convey the message? Does Erikson’s model of ego development make sense to you?

15. How to Watch a Movie for this Course Be alert (at computer rather on sofa) Take notes (plot, memorable lines, narrative aspects, i.e. visuals, sound track) Use scenes on the DVD Check wikipedia, imdb references Apply narrative categories (genre, context, fable, narrator, level of accuracy) Think about discussion questions Did you enjoy the movie? Why or why not?

16. Discussion Questions for Enron 1.Describe Enron’s corporate strategy and culture and incentive system as reported in the film. Why did the company fail? Compare/contrast Enron’s failure with the failures of major financial services firms last year (Lehman Brothers, WaMu, AIG). 2.Explain and evaluate the narrative methods used in producing this documentary. How is this narrative structured? How is the story developed? What role do interviews play? Who is the narrator and what is his/her point of view? How are music and visuals used? Is the narrative effective?

17. Discussion Questions for Enron 3.Considering the different roles women play in this movie, discuss whether it is a feminist film. 4.Explain the analogy of the Milgram obedience experiment in the movie. (Remember that 50% of those who participated inflicted potentially lethal electric shocks.) Does it work? What were the implications of the experiment for participants? For experimental social science? What do you think would be the results if the experiment were repeated now ?