1. Please Join Us For Ottawa’s 1st Networking Event Tuesday, October 15th 2013 5-8pm Featured guest speaker John Jarvis, GM and Chief Customer Officer, The Westin Ottawa Please RSVP prior to October 4, 2013

2. Agenda 2 5:00 pm Registration & Networking 6:00 pm Opening Remarks, Janet LeBlanc, President Janet LeBlanc + Associates Inc. 6:15 pm Incredible Guest Experiences, John Jarvis, General Manager & Chief Experience Officer, The Westin Ottawa 6:45 pmSponsor’s Message, Sarah Hines, ResponseTek 7:00 pmNetworking

3. 3 JOHN JARVIS NAMED CHIEF SALES OFFICER OF THE YEAR BY STARWOOD HOTELS & RESORTS John Jarvis, General Manager and self-described “Chief Experience Officer” of The Westin Ottawa was recently recognized by Starwood Hotels & Resorts with the Chief Sales Officer Award for 2012. This is the first time a Canadian General Manager and hotel team have received this prestigious award. The award recognizes the team from among 60 Canadian hotels and more than 550 North American hotels across Starwood’s nine distinct and compelling brands: Sheraton, Westin, Le Méridien, St. Regis, Luxury Collection, W, Aloft, Element and Four Points by Sheraton. Learn more about The Westin Ottawa’s customer focus and on-site engagement with key meeting planners, customers and guests. Also discover how The Westin Ottawa motivates employees to create memorable experiences every day for customers and guests visiting the Capital Region.

4. Registration Details 4 Register online at the CXPA website using the link below Location: The Westin Ottawa, Ontario Room, 11 Colonel By Drive Date and Time: Tuesday, October 15 th 5-8 pm This event has been generously provided by our sponsors RSVP by October 4 th (limited seating so register ASAP!) Register using this link: http://www.cxpa.org/events/event_details.asp?id=345654&group=