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Enhancing Military Operations Through Information Technologies Asia Pacific Defence Forum 4 November 2010
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The New World of Warfighting Geospatial Geospatial Systems Systems Mobility Mobility Portals Portals Presence & Instant Messaging Presence & Instant Messaging Cloud & Hosted Solutions Cloud & Hosted Solutions Interoperable Interoperable Coalition Opns Coalition Opns Multinational & NGOs Multinational & NGOs Cyber Security Cyber Security Effective and EfficientEffective and Efficient
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Microsoft Services 13 areas and 82 countries 17,341 employees 44 languages 4,500 engineers 715 million customer touch points per year Canada 349 U.S. 6588 Latam 516 U.K. 919 WE 1939 France 519 Germany 870 CEE 886 Japan 789 India 1891 APAC 758 MEA 547 GCR 770 Microsoft Services, is the front-line for Microsoft Corporation in architecting, designing and deploying advanced solutions with Microsoft technologies to Defense organizations worldwide.
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Microsoft Services Hostile Zone Deployments Deploying Microsoft Services for the last 4 years Persistent presence in Iraq (MCS & Premier) 34 deployments in support of the Army missions 28 deployments to Iraq (30 days to 6+ months) 6 deployments to Afghanistan (18 days to 6+ months) Consulting focus on Business Intelligence (BI) and Knowledge Management (KM) (USF-Iraq KMO) Premier focus on O&M of C4 systems (RAPs/Healthchecks for Warfighters) Current Focus on Battle Command solutions and capabilities USF-I KMO work resulted in a new SharePoint solution, commander’s dashboards, and custom reporting capabilities and report metrics Automated reporting and real-time dashboard views for common items (SIGACTs, IED actions & personnel stats) Workflows and automation for tracking and reporting (automating manual processes from FOB to Corps) AD, Exchange and SharePoint Risk Assessments delivered at Baghdad and remote FOBs.
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Air Forces Central Command (AFCENT) Enterprise SharePoint 2007 solution Strategically deployed Centrally managed Hosted on both CLASS And UNCLASS networks. Federated across 9 countries to include Iraq; Kyrgyzstan; Afghanistan; Qatar; United Arab Emirates (UAE); Kuwait, Oman; Saudi Arabia; Pakistan. This effort was comprised of the physical deployment of 340 Servers across 34 MOSS Server farms Technologies included in installation: ADFS Syntergy Replicator MOSS 2007 Custom.Net developed SharePoint Web parts Integrates HQ AFCENT with the 16 AFCENT Organizations within AFCENT’s Area of Responsibility (AOR). Supports Mission Critical applications Air Tasking Orders Communications Tasking Orders Cargo Frags
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Office Communications Server (OCS) Collaboration/unified communications Collaboration/unified communications platform for USAF platform for USAF Most AF Major Commands deployed Most AF Major Commands deployed OCS to a portion of their commands OCS to a portion of their commands AF total deployment ~350K AF total deployment ~350K Easy desktop and SharePoint Easy desktop and SharePoint integration integration Microsoft AF Services Team Support Architected and helped implement Architected and helped implement most MAJCOM deployments most MAJCOM deployments Consistent, standard architecture to Consistent, standard architecture to allow federation across commands allow federation across commands Premier engineers perform network, Premier engineers perform network, SharePoint and Exchange health SharePoint and Exchange health checks to optimize performance checks to optimize performance Results/Value Added Full integration with SharePoint and Full integration with SharePoint and Office facilitates collaboration Office facilitates collaboration Moves AF closer to Unified Moves AF closer to Unified Communications and VOIP Communications and VOIP Unified Communications provides Unified Communications provides huge benefits integrating desktop huge benefits integrating desktop with voice technology…cost savings with voice technology…cost savings Enables telework capability Enables telework capability Air Force Highlight –Unified Communications - OCS
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U.S. Southern Command (SOUTHCOM) Microsoft Services provides year round MOSS application development services and Premier support to SOUTHCOM Microsoft provided surge support to SOUTHCOM during critical surge periods in the immediate weeks following the Haiti Earthquake disaster. 24x7 Support from Microsoft resources Immediate Surge Activities included MS SharePoint Stabilization (Deploy New Server Platform to meet surge requirements) Active Directory Health Review and Remediation Account Provisioning Exchange Health Review, Administration and Remediation Application Development Solution based on Identity Lifecycle Manager that reduced account provisioning from 24 hours to 20 minutes (helped get surge accounts to functional state) Vender Application to track available supplies that the government could use for the relief effort. General Web Part Development
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US ARMY FORSCOM - “Art of the Possible” The Plot Demonstration of how ARMY Force Generation can be impacted through the use of technology Requirement for an Army capability is chronicled in its progression from submission by the Global Combatant Command through Enterprise fulfillment. Functional demands to operational views of the progressive synchronization at various levels was demonstrated. Background and Catalysts Army sponsored, Microsoft General Officers (GO) Summit held each year. FORSCOM was this sponsor. Army Force Generation and the need for “new efficiencies” driven by GEN Campbell Army ½ Billion Dollar contract with Microsoft for technologies “What is Possible?” The Show Act 1 – Capability Request (I need 1 of these and 2 of those) Act 2 – Functional Demand Signals (My units need this) Act 3 – Enterprise Fulfillment (Let’s Synchronize!) Act 4 – Adjustments in Resourcing (Please adjust the Bank Account) Act 5 – User Defined Operating Views (A conversation with Hal)
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USMC – 3 rd MEF Assisted in the design and deployment of Microsoft SharePoint USMC TCWS Suite. Supports forward deployed efforts in Korea, Thailand, Indonesia, and other Asia-Pacific activities. Commanders Dashboard provides up to date Logistical information utilizing geospatial mapping and analysis. The new deployment will consolidate 7 Regional Portals. Technologies employed: SharePoint, Excel Services, Performance Point, SQL Server, geo-replication technologies. Deployed MOSS farm supporting III MEF and 6 other subordinate commands ACE, GCE, LCE, MCE, 31MEU and MEB. Provide advanced training and best practices around Microsoft SharePoint administration and troubleshooting.
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Defense Information Systems Agency – Enterprise E-Mail Microsoft Services is working with DISA to provide DoD Enterprise Email services on NIPR and SIPR. Built on Exchange 2010 / Windows Server 2008 R2 Requires CAC DCRs to enable multi-tenancy CAC Enabled Highly Available Primary Customers Army, DLA, DISA internal, Many others queuing (COCOMs in particular) Scale POD Concept (50K Users) Army (1.4M users) DOD (4.5M users) Program Activities: Design Review completed Requirements refined Synchronized AD and Service Desk Schedules Final Technical Guidance for Outlook Client configuration Final CONOPS & Implementation Plan Test Plans and user test scenarios Migration tool validation DISA provided service will be based on Exchange 2010 SP1 running inside a DoD AD Resource Forest operated on Server 2009 Release 2 providing: 1.4M Army NIPRNet users 900K Outlook Client users 500K OWA users 5% of users have BlackBerry or WinMobile 4GB average mailbox size
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Summary DoD Services – Global Impact “Perfection is not attainable, but if we chase perfection we can catch excellence.” Vince Lombardi Bridging the Gap Between Home Grown vs. Off-the-Shelf SW Department Solutions vs. Federated Solutions Commercial Support to the Deployed Warfighter DoD and the Cloud: Private, Public or Hybrid -- TBD Leveraging Commercial R&D
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Questions? Brian Geehan bgeehan@microsoft.com
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US Army Combat Readiness / Safety Center Datacenter consolidation Enables USACR/SC to offer more capability at a reduced cost Solution built on Windows Server 2008 Hyper-V Key benefits include: Reduce physical servers by 50% (120 60) High-availability, lower cost of ownership Agile and efficient mission support Deployed 27 virtual servers in one afternoon All servers fully patched and STIG’d Mature development environment 3 zones: Development Test Production
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U.S. Central Command (CENTCOM) Microsoft provide architectural and engineering support to US CENTCOM in the following divisions: Chief Technology Office (Future capability mapping and solution development) CENTCOM Integration Lab (Assisting in the evaluation and integration of new and existing technology) System Engineering Division (AOR Support and Development) Operations (Daily support for all deployed Microsoft technologies and its surrounding infrastructure) Immediate Surge Activities included System Center (SCCM/SCOM) Virtualization CRM/TMT Deployment IAVA (Strategy and Patch Management) 2003 to 2008 Forest Migration Completed MOSS Stabilization Effort in Afghanistan Military Construction Project (MILCON) Solution development Windows 2008 R3 and AD Deployment Exchange 2010 Deployment MOSS 2010 Forefront Deployment Dynamics CRM with TMT Deployment System Center Deployment (Full Suite) Enterprise Project Management Deployment Windows 7 Deployment Office Communications Server (under consideration)
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