1. Task Unit 2

2. You are a secretary. Please complete the following tasks.

3. 经理 Mr Jones 在 14:00 要参加一个电话会议，无法按原计划与 Mr Keller 会面。请你给 Mr Keller 打电话表示歉意，并建议会面时间改为 15:00 ，地点不变。 1 1 Task Unit 2 Jane:Hello, is that Mr Keller? Mr Keller:Yes. Who’s speaking? Jane:This is Mr Jones’ secretary. I understand you have an appointment with Mr Jones at 14:00 this afternoon. Mr Keller:Yes. Jane:I am afraid that Mr Jones will not be able to make it, because… Jane:Hello! Is that Mr Keller? Mr Keller:Yes. Who’s speaking? Jane:This is Mr Jones’ secretary. I understand you have an appointment with Mr Jones at 14:00 this afternoon. Mr Keller:Yes. Jane:I’m afraid that Mr Jones will not be able to make it, because he needs to be on an urgent teleconference call at that time. Mr Keller:Oh, that’s too bad. Jane:I’m very sorry, sir. Would it be OK if Mr Jones meets you at 15:00? Mr Keller:15:00 is fine with me. Where shall I meet him? Jane:Mr Jones will meet you at the same place if that’s fine with you, sir. Mr Keller:Sure. I have no problem with that. Thank you. 

4. Mr Jones 发来邮件，要求你为他安排商务出行。请阅读。 2 2 Dear Jane, I am going on a business trip to Shenzhen for a new product conference. The conference will be held from 4 May to 5 May. I must get a flight to arrive in Shenzhen on the afternoon of the 3rd. Would you please book a ticket for me? I would prefer a return ticket, and please make a reservation at the Hilton Hotel. Thank you. Paul Jones General Manager Task Unit 2

5. 1. 预订往返机票。 2. 预订酒店（ 5 月 3 日晚入住， 5 月 5 日退房）。 Air China:Hello, Air China. May I help you? Jane:Hello, I’d like to… Hilton:Hello, Hilton Hotel! How can I help you? Jane:Well, I’d like to… 请打电话预订机票和酒店。 3 3 Task Unit 2 Air China:Hello! Air China! May I help you? Jane:Hello, I’d like to book a return ticket to Shenzhen, to arrive on the afternoon of 3 May. Air China:One moment, please. OK, we have a flight on that day leaving Beijing at 14:25 and arriving in Shenzhen at 17:30. Would that be OK? Jane:That would be fine. Air China:When would you like to return? Jane:5 May. I’d like a late afternoon flight. Air China:What about a flight leaving at 17:00? Jane:That would be fine. I’d like an economy-class ticket. Air China:OK. That will be CA 1305 from Beijing to Shenzhen on 3 May and CA 1365 from Shenzhen to Beijing on 5 May, economy class. The ticket costs 2,200 yuan. What name shall I put the reservation under? Jane:Paul Jones, and his passport number is JG260492. Could you please deliver the ticket by 3 pm today? Our address is 88 Jianguo Road, and my office is in room No. 1205. We will pay cash on delivery. Air China: OK. We will deliver the ticket to you on time. And your name is…? Jane:Jane Lee. My mobile phone number is 1368129****. Thanks a lot. Air China:Our pleasure. Hilton Hotel:Hello, Hilton Hotel! How can I help you? Jane:Hello, I’d like to book a single room from 3 May to 5 May. Hilton Hotel:Please wait. A single room from 3 May to 5? Yes, we do have a room available. Jane:Great. How much will that be? Hilton Hotel:700 yuan per night, with breakfast. Jane:That should be fine. Hilton Hotel:May I have the name of the guest, please? Jane:Sure. It’s Paul Jones. Hilton Hotel:Thanks. So that’s a single room from 3 May to 5 May for Paul Jones? Jane:That’s correct. Thanks. Hilton Hotel:You’re welcome.  2 1