1. Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. PA-Implement to ACIS Conversion Training 1

2. Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. IP Office Training Requirements - Implement Course NameCourse NumberCostDelivery method New to Implementation IP Office Implement - ACIS IP Office Technical Basic Implementation Work shop 4S00004IPlease check the LMS for your price Instructor Led ~ 34 hours IP Office Technical Basic Implementation Work shop 4S00004VPlease check the LMS for your price Virtual Instructor Led ~ 34 hours ACIS - Avaya IP Office Implementation Exam 6402Please check the LMS for your price Pearson Vue 1.5 hrs Options for existing IP Office Partners IP Office Release 8.1, Mid-Market and Linux -Technical Overview 4S00006WPlease check the LMS for your price Web-based 4 hours AvayaLive ™ IP Office Technical Center* 1S00010EPlease check the LMS for your price 3D learning environment Self-paced IP Office Technical Delta Release 8.04S0003WPlease check the LMS for your price Web-based 2.5 hours IP Office Technical Delta Release Bundle** 4S0003GPlease check the LMS for your price Self paced DVD

3. Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. Transition Skills to IP Office 8.1 IP Office Avayalive™ Engage Technical Center Avaya Inc. – Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy. 3 Course Number Course NameDurationAvailabilityDescription 1S00010EIP Office Technical Center 18 hrs Now Allows students to find content on IP Office ACIS & ACSS certification - Access to 9 hrs of free pre-requisite knowledge on IP Office basics of implementation, maintenance and troubleshooting is provided with ACIS or ACSS registration - Find additional self paced content: - IP Office Technical Delta Release 7.0 - IP Office Technical Delta Release 8.0 - IP Office Technical Delta Release 8.1 - IP Office Essential Edition / Partner Version - IP Office Video Installation - IP Office CCR and other optional topics  IP Office Technical Center Delta Course Collection 1S00010E: Contains 7.0, 8.0 and 8.1 deltas with a 6 or 12 month subscriptions to AvayaLive™ Engage; targeted at PA Implement transition  3 month Free subscription to AvayaLive™ Engage with ACIS/ACSS registration  8.0 Delta Bundle 4S00003G: Includes the 8.0 delta and all refreshed ACIS and ACSS courseware on DVD for self paced learning  8.1 Slipsheets with additional content now in Learner Kits, ACIS/ACSS courseware  8.1 Delta WBT 4S00006: Refresh your knowledge on the new release