1. Cisco Confidential 1 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Catalyst Smart Operations Automates the trivial and repetitive tasks

2. 2 Smart Operations: Automates the trivial and repetitive tasks

3. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3 What is Smart Operations Examples and use cases ‐ Smart Install, ‐ Auto Smart Ports, ‐ Embedded Event Manager

4. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4 Administrators Spend Most Their Time on Repetitive Operational Actions Monitoring and troubleshooting Security-related configuration Initial install, config and testing Upgrade of older equipment Traffic optimization Other Source: The Total Economic Impact™ of Cisco Catalyst Access Switching, A Commissioned Study Conducted by Forrester Consulting On Behalf of Cisco Systems, January 2012 On average, how do your network administrators and other network IT professionals spend their time on your access (edge) switches? 4

5. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5 Flexible NetFlow IP SLAs Mediatrace Smart Call Home TDR, GOLD Smart Install Auto Smartports AutoQoS Flexible NetFlow IP SLAs EEM Cisco Catalyst SmartOperations

6. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6 Smart Operations is: o Software tools focused on reducing cost of network operation o across Catalyst product Families o present at all network levels (access, distribution, core) o Unique to Cisco and Catalyst o Free – included in IOS, no special licensing

7. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7 Planning Flexible NetFlow IP SLA Flexible NetFlow IP SLA Flexible NetFlow IP SLA Deployment MonitorTroubleshoot Smart Install Auto Smartports Auto QOS Flexible NetFlow EEM IP SLA MIBs TDR GOLD Smart Call Home Wireshark Smart Install Auto Smartports Auto QOS Flexible NetFlow EEM IP SLA MIBs TDR GOLD Smart Call Home Wireshark Smart Install Auto Smartports Auto QOS Flexible NetFlow EEM IP SLA MIBs TDR GOLD Smart Call Home Wireshark

8. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8 Customize IOS behavior Automated response to network events Embedded Event Mgr Director Access Switches Zero Touch Deployments and Maintenance New Switch is Connected Software image downloaded; Configuration automatically applied Smart Install New End Device Attached Port Configuration: Applied QoS Policy: Enforced Security Policy: Enforced Best Practices User Customizable Plug and Play for End Devices Auto Smart Ports Change IOS Behavior Fix Bugs Automate responses to commonly occurring events

9. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9 Most customers do not purchase just 2 Catalyst access switches. They purchase them by the pallet 9 First Day of service for hundreds of switches is a very repetitive and time consuming task. Smart Install saves time by automating the first day of install

10. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10 Director Single point of control for smart install clients Clients Catalyst Access Switches Benefits of Zero Touch Automated first day of service RMA – zero touch switch replacement Consistent image and configuration Prevents human error during install Reduces travel of in-house IT Experts 2K and 3K models built-in and ready for use

11. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11 Branch (ISR)Branch (3K)Small Campus Sales Offices Schools Retail Hospitality L2 campus with 3K core ISR (G1, G2) Director Clients Catalyst 3K Catalyst switches (3K, 2K, compact) Catalyst 4K*/3K … … Also: central staging before deployment to sites 11

12. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12 Deployment Agility eases BYOD experience Wireless AP Install -Refresh the 802.11n APs -Network Admin to configure interface - Scale this to number of Access Points on every floor in the building - Scale this to devices other the wireless Access Points (eg: printers) - ASP solves this problem Where are the Access Points? -Time lost finding them!!!

13. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13 Auto Smartports: Dynamically Configures Ethernet Ports Based on the Device Type Detected Problems?Solutions Manual configuration of every port - Devices move Configuration moves with device Wasted Ports – pre-configured dedicated interfaces and no device Interfaces in ready state waiting for a device to attach. - More efficient use of valuable ports Unsure how to mix multiple features together Cisco Best Practices for mixing interface level configurations Not knowing what is connected -Which interface has the printer? Device classification. What is attached on every interface 13

14. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14 Flexible and Powerful tool within Cisco IOS Software Takes action on user enabled system events Events trigger the execution of user defined set of actions User defined actions written in CLI or Tool Command Language (Tcl) Consistent behavior across Catalyst switches and Cisco Routers EEM: Catalyst switches with IP Base feature set and above 14

15. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15 Automate operational activities done manually -scanning syslogs looking for network errors -Collecting CDP information Customize behavior of catalyst switch Automatically apply workarounds ( aka Fix bugs) Eg: Change interface configuration dynamically based on SFP type Proactively manage events Eg: Send email on temperature threshold crossing Eg: Detailed statistics capture on CPU threshold crossing 15

16. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16 *Not all available in all releases C3K C4K/C6K Event Detectors Supported 16

17. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17 Source: The Total Economic Impact™ of Cisco Catalyst Access Switching, A Commissioned Study Conducted by Forrester Consulting On Behalf of Cisco Systems, January 2012 Reference network: 2,500 employees 5,788 devices 121 access switches Reference network: 2,500 employees 5,788 devices 121 access switches

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