1. English for Foreign-Trained Healthcare Professionals Pilot Program Donna Albanese Tim Harry

2. Why the Project? Umeda from Uzbekistan Training Physician Current Employment Home Health Aide 2

3. Tatiana from Russia Training Physician (Cardiologist) Current Employment Home Health Aide 3

4. Alicia from Bolivia Training Dentist Current Employment Unemployed 4

5. Ndatte from Senegal Training Registered Nurse Current Employment Warehouse Worker 5

6. Purpose To assist foreign healthcare professionals improve communication skills learn about the U.S. healthcare system develop career pathways enroll in postsecondary education obtain employment utilizing healthcare skills 6

7. Win - Win - Win Foreign educated professionals back in their professions Ohio benefits from having highly educated professionals fill healthcare shortages Healthcare providers benefit from having a linguistically and culturally diverse workforce 7

8. Columbus Pilot Design English for Healthcare Professionals course January – May 2011 Collaborative project: Ohio Board of Regents/ABLE office Columbus City Schools Adult ESL program Immigrant and Refugee organizations State agencies Columbus State Community College Nationwide Children’s Hospital Welcome Back Initiative World Education Services (WES) 8

9. Student Demographics 25 students 16 countries represented 30% males, 70% females 8 medical doctors 6 nurses 5 pharmacists 2 physical therapists 1 dentist 2 dental assistants 1 surgical technician *Intermediate English skills 9

10. Recruitment

11. Curriculum English Health Training Communication skills Career goals and pathways Critical issues in healthcare Medical terminology Technology Resume writing and interview skills 11

12. 12

13. Credential Evaluation 13

14. Licensing Charts Nurse Pharmacist Physician 14

15. http://students.ohiohighered.org/content/workforce-training-adult-education

16. Outcomes (as of 10/3/11) Student Persistence 18/25 students completed the course - 72% English Attainment 60% advanced an English skills educational level 40% progressed at the same level Credential Evaluation 9 completed the process 7 in-progress 9 did not want/need the evaluation 16

17. Outcomes Postsecondary Enrollment** 1 passed certification test 2 are enrolling at The Ohio State University 1 is enrolling at Mt. Carmel School of Nursing 1 is enrolling in the University of Cincinnati RN program 2 are enrolling in Columbus City Schools Adult Education LPN Program Got a healthcare job or better job** 90% had a goal of working in healthcare 1 person got a job **longitudinal data is needed 17

18. Outcomes Student Satisfaction 94% said they would recommend the course to a friend 18

19. Umeda from Uzbekistan Training Physician Current Employment Home Health Aide Applying at the University of Cincinnati RN training 19

20. Tatiana from Russia Training Physician (Cardiologist) Current Employment Home Health Aide Applying at Mt. Carmel School of Nursing 20

21. Alicia from Bolivia Training Dentist Current Employment Unemployed Applying to the OSU Dental School 21

22. Ndatte from Senegal Training Registered Nurse Current Employment Warehouse Worker Studying for the TEAS test to apply for the LPN program 22

23. Lessons Learned What Worked Cohort Group Contextualized Curriculum Career Counselor Online Course Credential Evaluation Areas for Improvement Employer Involvement Computer skills Start credential evaluations early Add higher level English skills More resume writing/interviewing

24. Next Steps Columbus Columbus City ABLE will offer the course from Nov – March at Columbus State Cleveland Polaris Career Center ABLE will offer the course from Oct – March at Cleveland State Next year – offer the course in other ABLE programs around the state 24

25. Four more licensing charts Medical Laboratory Scientist Medical Laboratory Technician Occupational Therapy Assistant Physical Therapy Assistant

26. Donna Albanese, ABLE Program Manager Ohio Board of Regents dalbanese@regents.state.oh.us (614) 466-6204 Tim Harry, Columbus ESOL Coordinator Columbus City Schools ABLE tharry2373@columbus.k12.oh.us (614) 365-6000 Denise Friend, Cleveland ESOL Healthcare Class Coordinator Polaris Career Center ABLE dfriend@polaris.edu (440) 570-9417 26