1. Neil Hurst, Andy Melton January 15, 2009
enVision Storage
Neil Hurst, Andy Melton
January 15, 2009

2. Product Quality Review RSA IEM Presentation
Agenda
NAS-3500 and NAS-7000
Overview of configuration
Filesystems, volumes, disks, CIFS server and shares, users
RSA integrated
What to do and what not to do, process for notifying EMC CE of install
EMC provided storage
How to configure
Basic troubleshooting
DAS-2000
RSA integrated only
50-series storage
Overview

3. NAS-3500 and NAS-7000

4. Overview of Configuration

5. ü ü ü Overview - Platform Tiered Storage Internal Disks DAS2000
NAS3500
Log Storage
Low End
ES Series ü
Optional
Optional
Log Storage
High End
ES Series ü
Optional
Log Storage
LS Series ü

6. Overview - Platform Tiered Storage
Internal Disks
DAS2000
NAS3500
Operating System
enVision
Log Storage ü
Low End
ES Series ü ü
Optional
Optional
Operating System
enVision
Log Storage ü
High End
ES Series ü ü
Optional
Operating System
enVision
Log Storage ü
LS Series ü ü

7. enVision Architecture – ES

8. enVision Architecture – LS / EA

9. DAS and NAS Direct Attached Storage Network Attached Storage
1 server connected to 1 storage unit (group of disks)
Used for enVision ES
Network Attached Storage
Multiple servers connected to 1 storage unit
Used for enVision ES, LS and EA
enVision LS and EA
Local Collectors write to storage
Data Server reads from storage (same location)

10. Overview of configuration
Initial Configuration
Add-on Capacity (Total)
Number of Disk Drives
15 drives
30 drives
RAID Level
RAID 5
RAID Group binding (only 4+1 or 8+1 RAID 5)
RAID Groups
RAID Types
4+1
0,9
0,9,11
0,9,11,13 8
8+1
8,10
8,10,12
8,10,12,14
One drive as a spare
Two drives as spares
Three drives as spares
Four drives as spares
Number of LUNs per RAID Group
Two
Automatic Volume Management
Yes
File Systems and sizes
FS Name
Size
Vol 0
950 GB
1.9 TB
2.9 TB
3.8 TB
Vol 1
690 GB
1.4 TB
2.1 TB
2.8 TB
Vol 2
Vol 3
iSCSI LUN
Quorum
1 GB

11. RSA Integrated Storage

12. RSA integrated Support Model
Premium Maintenance Contract for the NS20 hardware and software
After installation
EMC Customer Service field personnel will maintain the EMC 40U rack, the Celerra NS20 hardware and the Celerra NAS code
EMC Customer Service will be responsible for the replacement of failed parts on the Celerra NS20, and for Celerra NAS code upgrades
RSA Customer Care will maintain the RSA enVision software and Dell hardware

13. RSA Integrated CE Responsibilities
Connect the AC power to the EMC rack.
Boot the NS20. There is no connection between the NS20 Data Movers and the customer’s LAN. The Data Movers are only connected to the Dell servers in the same rack.
Attach the Control Station to the customer’s network.
Configure and test the phone home connection.
Explain to the customer how to monitor and manage the NS20 with Celerra Manager via the control station.
Work with the EMC Installed Base Group (IBG) to update the installed base configuration in CSI.
Verify there is a site message stating that the NS20 is part of the RSA enVision solution.

14. EMC Provided Storage

15. EMC Storage compatible with RSA enVision
EMC provided storage
EMC Storage compatible with RSA enVision
EMC Celerra NS Series / Integrated
NS20, NS40, NS80
EMC Celerra NS Series / Gateway
NS40G, NS80G
EMC Celerra NSX Gateway

16. Minimum requirements for EMC Celerra hardware, per enVision LS site:
EMC provided storage
Minimum requirements for EMC Celerra hardware, per enVision LS site:
Minimum number of Data Movers = 1 (dedicated to RSA enVision storage)
Recommended number of Data Movers = 2 (1 active, 1 failover)
Minimum of 15 FC HDDs. HDD capacity depends on the data storage capacity required.
Dedicated 1 Gb network interface per Data Movers

17. CIFS Server Parameters
EMC provided storage
CIFS Server Parameters
IP address = (Must be connected to the private switch)
Subnet =
DNS Server = (D-SRV IP address)
CIFS Server authentication = Local users
NTP Server = (D-SRV IP address)

18. EMC provided storage Local Users File Systems/CIFS Shares Combinations
Username
Password
NIC_System
n!0A6y_7tbE9z3
Master
themaster01
NIC_sshd
1937Partanna1985
NIC_sftp
File system name
CIFS share name
Server type
vol0
D-SRV
vol1
LC1
vol2
LC2
vol3
LC3

19. enVision and EA
Configure the iSCSI service to run over the same IP address as CIFS.
Configure NAS to have one iSCSI volume of size 1024 MB.
Configure iSCSI volume to have one target, at LUN 0.
Configure the iSCSI service to support discovery on port 3260.
Configure the iSCSI service to support multiple logins.
Add the following IQN names to allow them access to the iSCSI LUN 0:
iqn nic.niceacluster:CA1.niceacluster.nic
iqn nic.niceacluster:CA2.niceacluster.nic
iqn nic.niceacluster:CA3.niceacluster.nic
iqn nic.niceacluster:CA4.niceacluster.nic
iqn nic.niceacluster:CA5.niceacluster.nic
iqn nic.niceacluster:CA6.niceacluster.nic
iqn nic.niceacluster:CA7.niceacluster.nic
iqn nic.niceacluster:CA8.niceacluster.nic
iqn nic.niceacluster:DS1.niceacluster.nic
iqn nic.niceacluster:DS2.niceacluster.nic

20. Basic Troubleshooting

21. NS22 Cabling
Cabling Diagram

22. NS22 Rear Components

23. NS22 Rear Components cont’d

24. NS22 Rear LED Indicators
Normal operation

25. Storage Processor / Data Mover LED Behavior
Initial Power On
Power LED = on, Fault LED = off
BIOS Test
Power LED = on, Fault LED = 0.25 Hz blink rate
POST Test & Extended POST Test
Power LED = on, Fault LED = 1 Hz blink rate
OS Boot and Driver Load
Power LED = on, Fault LED = 4 Hz blink rate
Successful SP Boot
The SP’s and data movers take approximately 5 to 10 minutes to successfully boot. At this point, the power LED should be solid green and the fault LED should be off. If any other status is showing other than this, call EMC support.

26. How to power down a Celerra NS20
Do the following before you power down the Celerra NS20
Notify all users of the planned powerdown several days in advance when possible
Inhibit all logins and notify all users several minutes in advance of the impending powerdown
Log out all users
Log in to the Control Station as root, using a Telnet or SSH session. To perform a planned powerdown, you must be within close proximity to the server.
To halt the Celerra server, type: # /nasmcd/sbin/nas_halt now ARE YOU SURE YOU WANT TO CONTINUE? [ yes or no ] : # yes Sending the halt signal to the Master Control Daemon...: Done . . Halting system... flushing ide devices: hda hdd Power down. It can take as long as 20 minutes to halt the server, depending on the number of blades and the size of the database. Wait until the command completes before continuing.  
Disconnect the blade enclosure power cords from the power distribution units (PDUs).
Turn off (0 position) the power switch on the standby power supplies (SPSs) and wait at least one minute to allow the storage system to write its cache to disk. Make sure the supply’s power indicator is off before continuing.
Disconnect the DAE3P power cords from the PDU.
If no components other than the NS20 are in the cabinet, turn off the cabinet circuit breakers.

27. Celerra Manager Connect to the GUI interface (Celerra Manager)
station IP address>
Default username / password = nasadmin / nasadmin
Note: for RSA configured NAS the default CS IP is

28. Celerra Home – Status
The Celerra status page should show OK.

29. Data Movers
Status of the data movers

30. * Sizes may differ depending on NAS disk size
File Systems
The following file systems should be displayed
Name
Storage Capacity
Data Movers
iscsi_quorum_fs
1.0 GB
server_2(R/W)
Vol0
960 GB * / 1.9 TB *
vol1
690 GB * / 1.3 TB *
vol2
vol3
* Sizes may differ depending on NAS disk size

31. File Systems - Mounts

32. CIFS – CIFS Shares

33. CIFS – CIFS Servers

34. ISCSI – LUNs

35. ISCSI – Targets – Properties (Target)
enVision EA Systems Only

36. ISCSI – Targets – Properties (LUN Mask)
enVision EA Systems Only

37. DAS-2000

38. Overview of configuration
DAS-2000
EMC CLARiiON AX4-5
1 iSCSI SP
12 * 750GB 7.2K RPM HDDs
Pre-configured
2 * Windows partitions
G: and H:

39. Basic Troubleshooting

40. AX4 LED Indicators - front
Quantity
State
Meaning
Disk drive activity
1 per disk drive
Blue
The drive in online (flickers with activity)
Alternating blue/amber
Indicates drive is faulty
Solid amber
Drive is faulted
System Power
1 per system
AC power, normal activity
System fault
Amber
Enclosure has a faulted component. Check disk and rear status lights

41. AX4 LED Indicators - rear

42. AX4 LED Indicators – rear cont’d

43. AX4 LED Indicators - rear
Quantity
State
Meaning
SP power
1 per SP
Solid green
SP is running normally
Blinking green
Operating system is booting
Off
No power or shutting down
SP fault
Solid amber
SP has encountered a problem
SP is operating normally of is shut down
SP management 2
On the left, indicates an established link
On the right, indicates normal activity
iSCSI
2 per SP

44. AX4 LED Indicators - rear cont’d
Quantity
State
Meaning
Power supply fault
1 per power supply
Solid amber
Power supply is faulted
Blinking amber
Power supply is not seated
Off
Indicates normal activity
Power supply on/off
Solid green
Indicates AC power and normal activity
No AC power
Cooling Fault
1 per power supply/cooling module
Indicates a cooling failure
Indicates blower is operating normally

45. Navisphere Express Login to Navisphere Express
Default IP address is

46. Storage System Information

47. Disk Pools
There should be 2 disk pools sized at GB

48. Virtual Disks
There should be 2 LUNS listed here with sizes of 1375GB each

49. Hot Spares
There should be one hot spare configured as shown

50. Servers

51. Connections

52. 50-series Storage

53. Storage Options DAS NAS Promise array EMC Celerra NS SCSI connection
No longer sold
Currently supported for customer on contract only
NAS
EMC Celerra NS
CIFS connection

54. Basic Troubleshooting

55. Cabling Ensure both the appliance and storage array are powered off.
Connect the Promise storage array (Vtrak m500p) to the NIC appliance’s Adaptec SCSI port on the rear, lower right hand corner.
Power on the Promise array and let it fully spin up and initialize the program. This process takes at least 3 minutes.
Power up the NIC appliance while watching during POST for the Adaptec controller BIOS
Enter the Adaptec SCSI Select BIOS Utility, by pressing CTRL-A when prompted

56. Configuration
Using the down arrow, select Channel B for configuration AIC-7902 B at slot :02 :01 and press Enter

57. Configuration cont’d
Select “Configure/View SCSI Controller Settings” and press Enter to select option.

58. Configuration cont’d
Using the down arrow Select “SCSI Device Configuration” and press Enter

59. Configuration cont’d
Under SCSI ID #0, change the parameter, Sync Transfer Rate (MB/Sec) from 320 to 160
NOTE: If 2 storage arrays are ‘daisy’ chained together, then SCSI ID #1 should be changed also. Press Enter once to get the drop down box. Then using the down arrow, select 160 and press Enter again
Press the Escape key twice to exit the menu
When prompted to Save Changes, use the up arrow to select “Yes” and press Enter to continue.
When prompted to Exit the Utility use the up arrow to select “Yes” and press enter to Exit. The system will continue to boot

60. Configuration cont’d

61. Configuration cont’d