1. West Valley College Technology Advisory Committee Revision May, 2011 0

2. Contents Operational Challenges AV and Instructional Computer Support Instructional Technology Initiatives Three Year Time Horizon Appendices 1

3. Operational Challenge Audio Visual Support Growing Inventory of AV Equipment New/Renovated buildings e.g. S/M Addition, Fox, S/M A/B/C, Village, etc. Classrooms Renovations Currently more than 100 Multi-Media Classrooms Limited Staffing and Supply/Repair Funds Limited Staff – 1.5 FTE + Student Hourly (see appendix) Limited Supplies Budget – IELM funding no longer available for bulb replacement, on-going technology/AV upgrades and repairs 2

4. Operational Challenge Audio Visual Support (con’t) Strategy Standardize Vendors/Models Purchase 3 years maintenance on new/renovated building projects for AV & Computer Equipment utilizing Group II Funding Continue to pursue funds each year Identify Funds for Student Workers 3

5. Operational Challenges Instructional Computer Support Currently Supporting Approximately 1000 Computers 1.5 FTE supporting ~970 Instructional computers and about about 35 instructional servers Instructional Computers Locations Computer Classrooms, Labs, and Multimedia Classrooms Also supporting Student Services student computers On-Going Classroom Computer Replacements On-Going Instructional Software Upgrades New Software Application Requests 4

6. Operational Challenges Instructional Computing (con’t) Strategies Provide More Automated Support e.g. patch management, remote access support Fox Center Group II Funding in Short Term Replaced three computer labs Following years will be a challenge Utilize Student Workers Rationalize Staffing/Resource across District 5

7. Instructional Technology Initiatives Three Year Time Horizon 1. Learning Management System 2. Web Content Management 3. Upgrade Media and Video Server Infrastructure 4. Faculty Training Needs 5. Faculty Computers and Network Support Current and Proposed 6. Upgrading Classrooms for Multimedia 7. Innovative Instructional Technology Screen Capture (Camtasia), Clickers, Mobile Devices/eBooks 6

8. 1. Learning Management System Blackboard Acquisition of Angel Learning Upgrade to version 7.4 before Fall 11 Angel will continue to available until 2014 Within Two Years Determine LMS Strategy Distance Learning Committee Developed Five Year Strategy Key focus is on retention and success 7

9. 2. Web Content Mgmt System WCMS for www.westvalley.eduwww.westvalley.edu Convert existing site to OmniUpdate Refine Navigation Redesign Home Page Utilize the new Brand (Logo, Colors, Fonts, etc.) Implement Clarus recommendations Standardize Academic Dept landing pages and Faculty Pages Provide Faculty/Staff direct web page editing Protected Document Folders (Math Dept)??? Taxonomy – organization and terminology Committee Documents In-Progress Documents on District Intranet (SharePoint?) Published Documents on Public Website 8

10. 3. Upgrade Media and Video Server Infrastructure Current Server Infrastructure – Old equipment and Out of Storage Capacity Significant Increase in Demand for Instructional Video New Video Capabilities Accordent Video Capture (Fox Center) Camtasia - Screen Capture with Voice New Video Server Capacity Required 9

11. 4. Faculty Training Survey Emerging Technology: Kindles, iPads, etc. – 45% Using Angel in non-online classes - 45% Best Practices in Distance Learning - 45% Creating Videos and iTunesU – 41% Use Outlook to make life easier at WVC – 37% Managing e-mail – 37% Angel Gradebook – 34% Using Outlook Calendar – 30% 10

12. 5. Re-evaluate Faculty Computers and Instructional Network Current practice of providing Desktop Computers in Faculty Offices, might not meet the future needs for instruction. With major shifts towards mobility, initially with laptops and now with smartphones and tablets, a new strategy needs to be developed. 11

13. 5a. Current Faculty Computer/Network Support Provided a Desktop Computer Faculty not able to Install Software (exceptions Win7 & Mac OSX), WinXP requires a District IS technician Difficult to Use Specialized Classroom Apps on Faculty computers More Depts. using laptops – District owned and Personal (especially associate Faculty) Faculty offices on Administrative Network, but classrooms on Instructional Network Most faculty do not need to be on Admin network 12

14. 5b. Future Faculty Computer/Network 13

15. Faculty Computers Develop Proposal for Faculty Laptops Use same computer in office, classroom, and away from campus (e.g. home) District Owned or Personal Laptops Reinstate No Interest Loan or other incentive? Redefine Network Security Layers Understand usage of Tablets and Smartphones Define Support and Security Policies Define Standards hardware & software 14

16. Network Security Layers 15 Critical Admin Data Admin Apps Instructional Apps/Services Classroom Network Wireless & Internet Services Access to Applications via Secure Browser (and login) from Anywhere

17. Revise Instructional Network Redefine VLAN Architecture Separate VLANs - including (but not limited to) AV, Video Streaming, Instructor Classroom/Lab, Wireless, Student Classroom/Lab, Servers, Test/Development, etc. Remote Authentication Wireless Authentication Shared File Directories accessible from external location 16

18. Faculty Software Standards General Purpose Software Applications MS-Office (Office 2010, Office 2011/Mac) Outlook E-mail & Scheduling/Calendar Browser: MS-Explorer, Firefox Virus/Spam Protection Web Editing & PDF Creation Image Editing (to be determined) Specialized, Program Specific AutoCAD, GIS, Maya, Nutrition, etc. 17

19. 6. Multi-media Classrooms Classrooms needs at least an instructor computer, data project, sound system and perhaps a document camera - basic requirement for instruction, Multi-Media Classroom Standards (see appendix) Currently Over 100 Multi-Media Classrooms Planned Multi-Media Classrooms AAS, Fine Arts, LA/SS, more? 18

20. 7. Identify/Pilot Leading Instructional Technology Continue to ID Instructional Technology Best Practices Other Comm Colleges, Conferences, Web Research Implement New Instructional Technology Screen Video and Audio Capture (Camtasia Relay) Evaluate/Pilot New Instructional Technologies Mobile Devices (smart phones, tablets, eBooks) Test Instructional Technology viability of iPads Faculty Pages including Blogs Social Networking, Wiki’s, ePortfolios 19

21. Appendix Appendix A – Staffing Comparison Appendix B – On-Going Costs Appendix C – Server Architecture Appendix D – Multi-Media Classroom Standards Appendix E – Trends 20

22. Appendix A - Staffing Comparison Technology Support West Valley = 3 FTE (supporting ~1,000 instruct computers and over 100 multimedia classrooms) Multimedia Coordinator Classroom Technology Specialist Server Systems Administrator Mission College = 5+ FTE (supporting ~1,260 instruct computers) Lab Faculty Specialist (Part of load to supervise this function) Multimedia Coordinator Audiovisual Maintenance Specialist Senior Desktop Support Technicians (2) Server Systems Administrator District = 6 FTE (supporting faculty/staff computers ~1,000) Microcomputer Support Manager Senior Desktop Support Technician (5) 21

23. Appendix B On-Going Costs Annual Classroom Computer Replacement Assumption – 900 computers replaced every 6 years = $150K/yr Software Maintenance $35K software renewal ($50K for new Adobe sw this year) AV Annual Maintenance Costs 3 yrs built into construction costs, but afterward? Fox AV Support Year 2 = $50K ends Dec 2012, Year 3 = $69K ends Dec 2013 S&M phase A $16K/yr, S/M Phase B TBD 22

24. Appendix C - Server Architecture 23

25. Web Content Mgmt System (WCMS) Server Architecture instruct.westvalley.edu 60GB Video 12GB Faculty Web Pages instruct.westvalley.edu 60GB Video 12GB Faculty Web Pages westvalley.edu Video Graphics Public Website Angel OU Campus Faculty Pages New Existing DL Student Web User Web Editor Media Serverwestvalley.edu Calendar Svr LDAP

26. WCMS Servers Hardware Main CPU HP with RH Linux - and RH heartbeat 24GB Main Memory RAID5 for 6 Terabytes Data 2 x 1GB Ethernet Backup CPU RAID Media Server Calendar Server Main CPU Backup CPU HP with RH Linux - and RH heartbeat 4GB Main Mirrored Drives 2 x 1GB Ethernet Main CPU Backup CPU HP with RH Linux - and RH heartbeat 8GB Main Mirrored Drives 2 x 1GB Ethernet Web Server

27. Video and Screen Capture Accordent Capture Station on campus (classrooms, etc.) Camtasia Screen Capture (faculty offices, homes & classrooms) Video Editing/Staging Server Accordent Scheduling /Mgmt Camtasia Relay Issues - Authentication - Firewall Ports - Configurations Accordent Web Streaming Media Server Video Editing Final Cut Pro Server ITiunesU Final Cut Pro Editing Workstations Final Cut Pro Editing Workstations Various Video Sources

28. Appendix D – Multi-Media Classroom Standards Single projector configuration iMac dual boot computer (OSX and Windows) Hitachi LCD projector 16:10 ratio Elmo TT02-RX document camera Classroom speakers and amp Projection screen (16:10) Extron MVX 44A 4x4 VGA matrix switcher Electrical outlet installation & Misc Hardware Dual projector configuration Same as above with two projectors and screens 27

29. Appendix E - Trends Educating the Net Generation Class Capture and Streaming Cloud Computing Social Networking Changing Economics of Technology Mobile Devices Tablets, Smart Phones, Book Readers eBooks Open Courseware - www.ocwconsortium.org Open Source 28

30. TAC Member Participants Amy Vu – Math/Science Fred Chow and Sandra Carter – Instructional Technology Jane Lily - Applied Arts and Sciences Jeff Forehan/William Clay - Fine Arts Julie Lowry – Physical Education Katie Cone/Frank Wu – Student Government Lisa Kaaz and Max Gault – Distance Learning/Instruction Technology Max Crumley – Social Science Michael Byers – Student Services Pat Fenton - Business / Information Technology Teresa Amos – District Information Systems Open - Language Arts (filled this semester) 29

31. Very little can be accomplished if we fail to cooperate, to work collaboratively with respect for each other. 30