1. 20 July 01Email: wichai@bucc4.buu.ac.th1 310443 Management Information Systems 8. Workgroup Information Systems: Applications and Goals by Asst. Prof. Wichai Bunchua E-mail : wichai@bucc4.buu.ac.th http://www.compsci.buu.ac.th/~wichai/

2. 20 July 01Email: wichai@bucc4.buu.ac.th2 Workgroup Information Systems: Applications and Goals What is a workgroup? Workgroup information systems Workgroup information systems facilitate communication Workgroup information systems aid in analysis

3. 20 July 01Email: wichai@bucc4.buu.ac.th3 Workgroup Information Systems: Applications and Goals (cont.) Workgroup information systems support information storage and retrieval MIS adds value to workgroup process MIS adds value to workgroup product MIS adds value through facilitating change

4. 20 July 01Email: wichai@bucc4.buu.ac.th4 What Is A Workgroup? What is a workgroup? Three components Workgroup function Workgroup role Workgroup norm

5. 20 July 01Email: wichai@bucc4.buu.ac.th5 Types of Workgroups Two types of workgroup role Homogeneous workgroups Heterogeneous workgroups Four types of workgroups Permanent workgroups Temporary workgroups Single site workgroups Distributed workgroups

6. 20 July 01Email: wichai@bucc4.buu.ac.th6 Workgroup Information Systems Three dimensions of workgroup effectiveness Produce output that meets or exceeds expectations Provide for the personal need satisfaction of group members Function so as to facilitate the group’s capacity for future cooperation

7. 20 July 01Email: wichai@bucc4.buu.ac.th7 Workgroup Effectiveness Workgroup effectiveness factors Group effort Group knowledge and skill The approach and strategy used to perform work

8. 20 July 01Email: wichai@bucc4.buu.ac.th8 Primary Characteristic of Workgroup Information Systems Controlled sharing Security Granularity

9. 20 July 01Email: wichai@bucc4.buu.ac.th9 Hardware Sharing Disk sharing Diskless workstation Printer sharing Sneaker net Local area network

10. 20 July 01Email: wichai@bucc4.buu.ac.th10 Data sharing Types of data sharing Improving individual productivity Coordinating the group’s operational work Group problem solving and decision making

11. 20 July 01Email: wichai@bucc4.buu.ac.th11 Workgroup information systems facilitate communication Electronic mail Group conferencing Electronic bulletin board Asynchronous meeting Group network Video conferencing Collaborate writing

12. 20 July 01Email: wichai@bucc4.buu.ac.th12 Workgroup Information Systems Aid in Analysis Workgroup spreadsheet Group decision support systems Two important goals of GDSS To ensure that group members have the necessary information The eliminate or reduce losses in productivities due to inappropriate groups dynamics

13. 20 July 01Email: wichai@bucc4.buu.ac.th13 Workgroup Information Systems Support Informatiom Storage and Retrieval Workgroup database management Systems Workflow Automation Systems Workgroup Scheduling Systems Workgroup Project Management Systems Workgroup Shared Textbase Systems

14. 20 July 01Email: wichai@bucc4.buu.ac.th14 MIS Adds Value to Workgroup Processes By facilitating Operations Management Management control Informationdissemination Resource allocation Strategic planning

15. 20 July 01Email: wichai@bucc4.buu.ac.th15 MIS Adds Value to Workgroup Product Enhancing features and characteristics of workgroup products Improving workgroup product delivery

16. 20 July 01Email: wichai@bucc4.buu.ac.th16 MIS Adds Value Through Facilitaing Change Facilitaing change in Innovation in process and product Improvement in process and product