1. Employees Set Up or Change “Forgot Your Password Help” And Work Email Address VIA “My System Profile” In EmpowHR Employees MUST set up their security question/answer in EmpowHR for the “Forgot Your Password Help” Function to work.

2. Select “Internet Explorer”

3. Enter URL: https://icams.usda.gov

4. Read the warning and click on “I agree to the above”.

5. Enter your EmpowHR “User ID” and “Password” and Then click on the “EmpowHR Sign In” button

6. Select “My System Profile”

7. Click on “Edit Email Addresses” Make sure “Email User is enabled.

8. 1.Ensure a check mark is entered in the box for “Primary Email Account” 2.Email Type must be “Business” 3.Verify the accuracy of the email address. If it is incorrect, you can change it by typing in the “email address” box.

9. After verifying all the information for your email Address is correct, click the “OK” button.

10. If you changed any of the information using “edit email addresses”, you will receive a Confirmation that the change has been Saved successfully. Click “OK”.

11. Select “change or set up forgotten password Help”

12. Using the drop down menu, select a question that you will remember the answer to if you should ever need to use the “forgot your password” option.

13. Enter your answer to the question and click the “OK” button. NOTE: You will need to remember the answer to the question in order to use the “forgot your password” function in EmpowHR.

14. You should receive a message that the change has been saved successfully when You click on “OK” after setting up your forgotten password help.

15. If you should forget your password, click on “Did you forget your password” NOTE: In order for the “forgot your password help” to work You must have previously set up “forgot your password help” and entered your FSA email address as the primary email address under “MY System Profile”.

16. Enter your EmpowHR “User ID” in the “User ID” box and click on “continue”

17. What is your favorite NFL team? Enter the answer to the question that you set up in the “forgot your Password help question” under “My System Profile” and click on the “email new password” button.

18. You should receive your new password by email shortly.