3. 3 1. Fire & Life Safety codes for Small Business 2. Fire Protection Plan 4. Evacuation Plan & Drill 5. Personnel & Personal Preparedness 3. 9-1-1 Alert Review & Procedure

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6. Each year in the U.S. 70-80,000 workplaces experience a serious fire. In 29 CFR 1910 Subpart L, OSHA states regulations for fire safety. This regulation covers the requirements of portable fire extinguishers. This regulation also lays out the rules for Fire Prevention Plans and Emergency Action Plans (EAP). 6

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9. 9 Electrical Hazards The Server, Computers, Etc. Cords, Power strips, Etc.

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14. Evacuation procedures and other emergency escape route assignments Procedures to account for all employees after an emergency evacuation has been completed Emergency Action Plan Emergency Action Plan 14 Your Business Fire Contain & Extinguish R.A.C.E.

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17.  If your emergency involves a fire or medical problem, your call will be immediately transferred to the San Diego Fire-Rescue Department Communications Center.  When you call 9-1-1 from a home or residence, your number and address may be displayed on a computer screen for the emergency call taker (E-911). This information helps City emergency crews respond more efficiently to your problem. Standard Phone If you call from a home or business phone in the City of San Diego, your 9-1-1 call first goes to the San Diego Police Department. The Police Department call taker will ask you the type of emergency (i.e. Police, Fire or Medical Emergency). 17

18. 9-1-1 Calls from Cellular Phones Until recently, 9-1-1 calls from cellular phones were answered by the California Highway Patrol (CHP). CHP, in turn, transferred calls that were not freeway related to the appropriate jurisdiction for a response. In the last five years, the State of California has mandated that cellular phone companies modify their technology to route calls to the appropriate agencies. The larger cellular phone companies have met the established standards and can now send their calls to any agency ready to receive them. On May 9th, San Diego Police Department (SDPD) began receiving 9-1-1 wireless calls from Verizon Wireless customers – calls placed within the City limits except those made from freeways, which are still answered by CHP. On May 12th, SDPD began answering calls from Cingular customers. Sprint is currently testing their cell sites and they plan to change over service by May 27th. 18

19. 19 9-1-1 Calls from Cellular Phones The next two companies will be Nextel and T-Mobil. SDPD is working with them to ensure their readiness and hopes to directly receive their calls sometime in June. In order for this service to work properly, callers need to contact their service provider to determine if they have GPS ready phones. They also have to set their telephones to “location” in order for the GPS module to pass along the caller location. Citizens should contact their service providers for detailed instructions. Caution: wireless callers should NOT assume that SDPD will receive their exact location. When making a 9-1-1 call from a cellular phone, they should stay on the line and advise the dispatcher where they are calling from. At this early stage, testing has shown the GPS data is NOT exact enough to ensure emergency personnel will be able to locate the caller. - City of San Diego Police Department Website (http://www.sandiego.gov/police/)http://www.sandiego.gov/police/

20. Your Business San Diego, CA 92121 X Streets: Pacific Heights Blvd Carroll Canyon Rd. N X 18

21. What to Do When Calling 9-1-1? When you get on the phone with a City of San Diego 9-1-1 Dispatcher, it is important to remember these things to get help to your emergency as quickly as possible: Remain Calm Be prepared to give the correct address of your emergency and the phone number from which you are calling. Your Business X streets: Pacific Heights Blvd Suite 270 Carroll Canyon Rd. San Diego, CA 92121 Tami’s Desk – 858.867.5309 Irene’s Desk – 858.867.5310 19

22. Stay on the phone with the dispatcher. Do not hang up until the dispatcher tells you to hang up. Keep in mind that help is being sent simultaneously as the dispatcher takes your information. The dispatcher is going to ask you several questions about the condition of the patient requiring 9-1-1 services. It is best if the person calling 9-1-1 is near the patient to answer these questions. The dispatcher may also be giving the caller first-aid or CPR instructions as needed until the rescuers arrive. Some of the questions the fire/medical dispatcher may ask are: What is the address/location/cross street? What is burning, exactly? Do you have visible smoke or flame? How old is the patient? Is the patient conscious? Is the patient able to talk to you? What is the patient's medical history? What to Do When Calling 9-1-1? continued 20

23. What To Do Before Help Arrives Before 9-1-1 help arrives at your door, there are certain things you can do to ensure a quick and effective response to your emergency. If there is a fire or smoke in the building: Activate Emergency evacuation plan. If you have a medical emergency: If someone other than the 9-1-1 caller is available, send them outside to flag arriving emergency units to the emergency. 21

24. Evacuation procedures and other emergency escape route assignments Procedures to account for all employees after an emergency evacuation has been completed Emergency Action Plan Emergency Action Plan Fire Extinguisher Training Contain & Extinguish R.A.C.E. 22 Your Business 9-1-1 Alert Procedure Fire Medical

25. If fire extinguishers are required or provided in your workplace, and if anyone will be evacuating during a fire or other emergency, then OSHA's 29 CFR 1910.157 requires you to have an Emergency Action Plan (EAP). 25

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27. 25 Evacuate Fire Uncontained Smoke Other Building Occupants Fire Their disaster Disaster Earthquake Landslide ? Wildfire ? Terrorism Hazardous Material Spill Other (Industrial, gas leak, etc) Don’t Evacuate? Authorities Advise to Shelter In Place Other (Industrial, gas Leak, etc) Train Derailment ? N X F F F F F

28. Evacuating the Office Know Your Office Look for Exit signs Exit Doors Pull Stations (for fire alarm –communicating danger to all building occupants?) Exiting The Office Leave unessential things behind? Quickly assess status of egress path (smoke, flames, debris) Alert building occupants! Designated last person out – clear the area, Shut the door Don’t return (if you do, you and your potential rescuer are at risk!) 26

29. Evacuating the Building Know Your Building Look for Exit signs Where Are The Stairs? Exit Doors Evacuation Floor Plan at the Elevator Pull Stations (for fire alarm –communicating danger to all building occupants?) 27

30. Evacuating the Building Don’t Know Where To Go ? Look for the hallway Exit signs Take The Stairs Look for Exit signs In The Stairwell Look for signs 28

31. Exiting the Building Go to designated assembly area Designated person(s) take roll call Alert firefighters to potential employee inside Alert firefighters to other issues Stay at designated assembly area Fire – wait for proper dismissal EXIT Designated Assembly Area N 29

32. Evacuation procedures and other emergency escape route assignments Procedures to account for all employees after an emergency evacuation has been completed Emergency Action Plan Emergency Action Plan Fire Extinguisher Training Contain & Extinguish R.A.C.E. 9-1-1 Alert Procedure Fire Medical Your Business Evacuation Plans & Procedure Fire Other Building Occupants Earthquake Disaster

40. Emergency Action Plan Emergency Action Plan Fire Extinguisher Training Contain & Extinguish R.A.C.E. 9-1-1 Alert Procedure Fire Medical Evacuation Plans & Procedure Fire Other Building Occupants Earthquake Disaster Your Business Personnel & Personal Preparedness Involve Personnel Promote Family and Personal Awareness You are Prepared