1. G ETTING SO MUCH BETTER ! T HE NEXT STEP IN USER FRIENDLY CASE MANAGEMENT SYSTEMS. Wendi Keenan ACWA Conference August 2012

3. I T ’ S AN AGE OLD SOCIAL WORK ISSUE !! Admin Time v Client Time

4. M Y S TORY O UR J OURNEY D EVELOPMENT GUIDING P RINCIPLES MyStory will... 1.Guide and support good practice 2.Provide good worker useability 3.Support meaningful client participation 4.Support a partnership approach 5.Be Aboriginal and Torres Strait Islander community sensitive 6.Focus on the Individual 7.Have a culturally sensitive approach 8.Focus on service that provides outcomes 9. Ensure assessment is developmental and ecological 10.Support a social justice approach

5. M Y S TORY O UR J OURNEY WILL... G UIDE AND S UPPORT G OOD P RACTICE

6. M Y S TORY O UR J OURNEY WILL... P ROVIDE GOOD W ORKER USEABILITY

7. MyStory our journey will... Support meaningful client participation

8. B ARNARDOS PRACTICE DEVELOPMENT CENTRE WENDI KEENAN PROGRAM MANAGER - RESEARCH AND DEVELOPMENT P H : 02 9218 2343 EMAIL : WKEENAN @ BARNARDOS. ORG. AU W ENDI K EENAN 02 9218 2343

9. Any Questions? Barnardos PRACTICE DEVELOPMENT CENTRE PDCADMIN@BARNARDOS.ORG.AU PDCADMIN@BARNARDOS.ORG.AU WENDI KEENAN - 02 9218 2343