1. A Framework of Knowledge Management Platform for Middle and Small Business Xingsen Li, Jun Li, Yuejin Zhang and Yong Shi Presented by Xingsen Li

2. CODATA2006 Beijing Background Middle and Small Business Able person Boss

3. CODATA2006 Beijing Background

4. CODATA2006 Beijing Background

5. CODATA2006 Beijing Able Person problem crash A 1998’s survey of European firms by KPMG Peat Marwick found that almost half of the companies reported having suffered a significant setback from losing key staff with 43% experiencing impaired client or supplier relations and 13% facing a loss of income because of the departure of a single employee

6. CODATA2006 Beijing Solutions Performance reporting Performance monitor and improvement Performance evaluation Make plan and action measures Make Objectives and decompose objectives Knowledge Base Knowledge auditing Knowledge Collection Knowledge Application OLAP or Data mining POS DRP SCMCRM…… Business Management Operation Management Make strategy feedback Optimize strategy Choose executing approaches Decompose company goal strategy management external competitive elementsInternal competitive elements

7. Software Operation Flow Chart CODATA2006 Beijing Knowledge base

8. System Network CODATA2006 Beijing

9. Case study CODATA2006 Beijing

10. Case study CODATA2006 Beijing

11. Conclusions CODATA2006 Beijing 1 ） Interactivity 2 ） High efficiency 3 ） Economy 4 ） Systematicality Establish a systematic, standard and continuous operation platform that does not rely on able person, meanwhile accumulate company’s knowledge database, and cultivate talent within the system.

12. Thanks ！ CODATA2006 Beijing Comments & Questions Email: lixingsen@126.com