1. The New Zealand Refining Company Ltd

2. The Data Corner Stone “Putting the Refinery on your Desktop”

3. New Zealand Oil Industry The NZ Oil Industry was deregulated in 1988 - No Protection against Imports Cushioned by the freight differential (crude vs. products) NZRC is a tolling operation - do not own any Hydrocarbon Stock Income generated from a fee based on the differential between the value of Products and Crude Crude and Product prices are set by the MARKET NZRC is vulnerable to the US/NZ rate of exchange

4. South Asia East Asia 11.4 mbd Japan 6.1 mbd 2.6 mbd Australia New Zealand 0.8 mbd 0.1 mbd Regional Petroleum Product Demand

5. NZRC Configuration

6. H H ydrocarbon I I ntegration P P roject

7. Project Dimensions NZ$ 11.3 million (equiv. to $150m plant project in complexity) >60,000 man-hours 25 Charters (individual projects) 36 months duration 160 system users

8. HIP Working for the business To make more income Based on Business Process Model Future aim is for information to be freely available instantly to all parties in the supply chain

9. HYDROCARBON INFORMATION SUPERMARKET 1997 Energy Monitoring Balancing Key Performance Indicators Laboratory Site NominationsPlanning Detailed Process Unit Models Plant InformationCrude Assay Library & Data Generation Economics & GRM Business Objects Better Business Decisions Trolley full of Hydrocarbon Information Refinery Scheduling Operator Logbooks Targets & Instructions Oil Movements Refinery Steering Instructions Blend Planning & Optimisation

10. Refinery Steering Instructions Economics Nominations MPMP (Blend Optimiser) BLISS Distribute Refinery Steering Instructions Economics Crude Assay Library Data Generation GEMMS Nominations IMPRESS Oil Accounts BLISS Rigorous Models IMPRESS (Refinery Schedule) Refinery Steering Instructions Nominations RAPsody (II) Oil Accounts Refinery Steering Instructions PI HDIS Business ObjectsSite Balancing Information Architecture BlendProduceReceive

11. PI 3.0 Installed early 1996 Digital AlphaServer 1000 4/200 Mhz Operating on Digital Unix 3.2C 128MB Ram Data storage 16 GB (RAID 5) Application space 2 GB (RAID 0) DECSafe Configuration 20,000 Point Licence Performance Equations Alarms (Delivered in 3.2 SR1) Configuration

12. Recent Configuration Changes Upgraded to 5/500 Mhz CPU Added 256 MB Ram What Effect Did this Have Increased performance CPU 95% idle time Faster access to data 50%increase on original system

13. Current Standing 16504 tags in system, made up of 830 Calculations 3632 Laboratory/Manual Entry Data 11984 Scanned Data 58 Download Tags Scanning 1 minute with 15 & 30 Seconds Some downloading of Data to TDC3000 144 PI-ProcessBooks With 411 Trends & Schematics 104 Corporate Excel reports using PI-Datalink 3 Years On-line Data (12 GB Storage)

14. $ Improving yields Getting more crude throughput Reducing giveaway (GRM) Better planning & Scheduling Using models to predict plant ops Measuring actual - expected data Consistent data in one source HIP BENEFITS Getting the right feedstocks Reducing energy Giving optimal targets to Prod’n

15. Information Technology Architecture Infrastructure PROSS TDC3000 LCN(s) UxS *4 PROSS VAX Stations *8 UxS *4 Router 10 * PC File Servers (Win NT 4.0) Hydrocarbon Integration Project EMPRVOracle Financials CASE Staff Administration Incident Analysis Communication Servers Other Databases AxM R.I.N 250+ Pentium PCs PI HDIS BLISS P.I.N

16. Integrating Database Infrastructure PROMOTE Models Scheduling System Refinery Planning System Site-Balance Yield/Accountin g Laboratory Information System Datagen KPI’s application Data Management Application Target Setting Applicatio n Oil Accounts Energy Environmental Exception Monitoring Reporting Blend Scheduling System GRM applicatio n ATTACHMENTS CONNECTIONS TARGET DATA MOVEMENT AND EVENT DATA OPERATING DATA CORPORATE DATA DATABOOK ECONOMIC INFORMATION PLANS AND SCHEDULING SHIPPING INFORMATION PI EQUIPMENT ITEM HDIS Operation Summaries

17. Using the HIP Tool Kit across the supply chain timing Now+1 Month-3 Month-4 Month-2 Month-1 Month Manage Feedstock Supply Optimise and Schedule Refinery GEMMS/IMPRESS Call Off Nominations RSI OA Track Voyages and Cargos Plan Dischage / Lifting Movements Loading Master’s Instructions Create Lifting/Discharge Actual Movement Data Perform Daily Refinery Balance Acccount for Discharge / Lifting Monthly Stock Balance SB IMPRESS/MPMP Schedule Crude Tanks / Products This is only a sub set of the HIP systems that directly interface to the Supply chain, other systems eg PI, BLISS, Business Objects etc are key to overall functionality.

18. Benefits to Industry Faster response to requests for information Single source of data for refining information New crudes analysed 10 times faster Economic consequences of shipping changes now apparent Allows Refinery to respond rapidly to market changes

19. Key Success factors Rigorous Business Process analysis Multi-disciplinary team Project methodology Willingness to take risks Data repository rather than application to application integration Excellent IT architecture Vision and leadershipVision and leadership Relationship with SuppliersRelationship with Suppliers