1. The Millennials: Tuning in to the Plugged-in Generation Central Piedmont Community College Center for Applied Research Bobbie Fields Terri Manning Cheryl Roberts Central Piedmont Community College Center for Applied Research Bobbie Fields Terri Manning Cheryl Roberts A Study Funded by the Workforce Development Board

2. It May Take a Village to Raise a Child, but it Takes a Society to Raise a Generation Economic Conditions Societal Norms Political Events Major Crises

3. The Echo Boom/Millennials…  The Millennials are almost as large as the baby boom-some say larger - depending on how you measure them.  The Millennials are the children born between 1982 and 2002 (peaked in 1990), a cohort called by various names: Generation Y Echo Boom Net Generation Millennials

4. Demographic Explanations for the ‘Echo Boom’  The Baby Boomers chose to become older parents while Gen X moms reverted back to the earlier birth-age norm – which meant that two generations were having babies.  Average age of mothers at birth at an all time high of 27 in 1997.  More parental education: 1 in 4 has at least one parent with a college degree. Kids born in the late ‘90s are the first in American history whose mothers are better educated than their fathers by a small margin.

5. Boomer (84M) and Millennial Births (81M)

6. Demographic Trends - Diversity Millennials have become the most racially and ethnically diverse generation in US History with nearly 35% of being minorities. Latinos are the largest minority group (16%) followed by African Americans/Blacks (14%) making this the first generation in US history in which African Americans/Blacks are no longer the largest of all racial and ethnic minorities. The Millennial childhood coincides with the most “monumental” financial boom in history.

7. Technology This generation has been plugged in since they were babies. They grew up with educational software and computer games. They think technology should be free. They want and expect services 24/7. They do not live in an 8–5 world. They all have cell phones and expect to be in contact 24/7. They function in an international world.

8. Safety Issues The Safest Generation This generation was buckled up in car seats, wore bike helmets, elbow and knee pads when skating, and were the inspiration for “Baby on Board” signs The Well-Being of U.S. Teens Mortality Rate for US teens aged 15–19 declined from 1960 to 1997 -Teens are having fewer accidents than Boomers

9. Baby Boomers as Parents Boomers explained things to their children, (actions, consequences, options, etc.). They allowed their children to have input into family decisions, educational options and discipline issues. Millennials have become “master negotiators” who are capable of rational thought and decision- making skills at young ages. Fathers are spending more time with children. Less housework is being done. Millennials get along with their parents and share their parents’ values.

10. Baby Boomer Parents have been their Biggest Cheerleaders Millennials expect and need praise. Will mistake silence for disapproval. Millennials expect feedback. 9,068 books were written about self- esteem and children during the 80s and 90s. Yet, researchers say this generation feels disconnected, question their existence, purpose and the meaning of life. They want to feel valued and cared about.

11. Millennials Want to Learn With technology With each other Online In their time In their place Doing things that matter (most important) Source: Achievement and the 21 st Century Learner.

12. How are Millennials doing in school? Teachers report that students are doing better academically. The largest gains have been in math and science for ages 9 and 13. Millennials have corrected a late 80s decline in writing proficiency. Reading scores show modest gains through the 90s.

13. SAT Scores – a Twenty Year Reversal Millennials Taking SAT Highest SAT Scores in 35 Years

14. College Full-time Enrollments in Millions First Millennial College Graduates Spring 2004 --- Peak Enrollment 2010. Of the 5.8 million in college in 2010, 56% will be women.

15. Multiculturalism Millennial kids: –Are used to a wide range of global viewpoints –Are tolerant of cohabitation, single parenting and extended families, different sexual orientations –Are accepting of diversity in both the private realm and public arena –Believe we may one day have a black or female president

16. Ambitions Most popular college majors: Medicine Education/teaching Business and marketing Engineering Law and politics Computer science Most sought after qualities in careers: Responsibility Independence Creativity Idealistic and committed co-workers Most common job trends : Multi-taskers Change Careers Seek security & benefits Stay with company that offers a challenge Source: Industry Week, March, 1998.

17. Challenging Millennials  Millennials will change careers many times.  Retooling and recycling their skills and talents will become common.  With the right kind of challenge, opportunity, security and benefits package, Millennials are likely to stay with the company.  They will need to be challenged and provided opportunities for learning, stimulation, given direction and the ability to be involved in company decisions.  Millennials will create a new culture of work, characterized by more independence in the work force. Many of them will become entrepreneurs.

18. Communication is Key They are in contact with friends 24/7 (IM and cell phones) Millennials have expectations that the information they want will be provided in a timely, fast efficient manner. Communication, suggestions, feedback- positive and negative- need to travel in both directions for Millennials.

19. 2004 Research Study Central Piedmont Community College’s Center for Applied Research was contracted to do this study by the Workforce Development Board. Student Populations Selected (N=1,521) –Millennials from UNC Charlotte (N=739) –Millennials from Central Piedmont Community College (N=410) –Millennials from Johnson C. Smith University (N=129) –Non-millennials (N=194) –Data collected January – March 2004 –Focus Groups were conducted –An Online Survey was administered

20. Characteristics They Look for in Teachers At least 50% said: –Enthusiastic about the course/teaching –Are fun to be around –Provide intellectual challenges –Have flexible class policies –Are sensitive to your needs/feelings –Emphasize preparing for future career

21. This Validates the Research The research says they want: –To be trusted and respected –Teachers to act as helpers –Opportunities to be responsible –Freedom, not license –A place where people care –Teachers who help them succeed –To have choices

22. Comparing Yourself to People Your Parents Age….. When your generation is your parents’ age, will you take more, about the same or less interest in: –New Technology-more interest –Voting and Government -about the same –Reading and the Arts-about the same

23. What Will You Do After Graduating? Immediately get a job43% Continue my education34% Take some time off 5% Marry/start a family 6% Not sure 13%

24. Career Field How likely do you think it is that your first job out of college will be in your career field? –Very Likely39.4% –Somewhat Likely37.4% –Not Likely/Not Sure20.5%

25. Salary Expectations Realistically, what do you expect your starting salary will be when you begin working? Millennials –$15-20K 7.7% –$21-30K29.3% –$31-40K27.0% –$41-50K15.9% –$50K+ 7.0% –Not sure12.5% Approximately 65% felt they would learn $40K or less

26. Importance of Career Components Elements thought to be very important Respected on the Job Opportunity for Professional Development Ability to Have an Impact on the World

27. Importance of Career Components Items thought to be somewhat important: Access to Information and Expression of Personal Opinion Having High Job Prestige Working with Inspiring Colleagues Geographic Location of Job Receive Guidance and Direction from Supervisor

28. Importance of Career Components Items thought to be somewhat important: Participating in Company Decisions Independence/Professional Autonomy Using Creativity on the Job Lots of Responsibility Flexible Work Hours Dress Code Appropriate to Work Environment

29. Importance of Job Benefits Benefits thought to be very important Health Insurance Salary Growth Plans like 401K Life Insurance Bonuses Employer-paid Retirement Benefits thought to be unimportant Stock Options Profit Sharing

30. Jobs in Lifetime How many jobs do you think you will hold in your lifetime? –1-335.7% –4-641.5% –7-1016.5% –Over 10 6.2% 64% expect to have 4 or more jobs

31. Future Odds The following % felt it was very likely that they would someday: Work for themselves/own business21% Have lifestyle they grew up with63% 79% felt a two income household would be somewhat to very important in reaching their lifestyle goals?

32. Quality of Life? Rank order of items that contribute to a good quality of life (% ranking item in top 3 on a scale of 1-8) __ –Having a secure future for my family 71.5% –Time to enjoy family/children 68.7% –Having family/children 63.2% –Having a great job 60.4% –Having good friends 55.2% –Having plenty of money 45.5% –Having plenty of free time 40.2%

33. Your Generation in the Future Someday, your generation will be raising kids, running corporations and occupying high political office. When that day comes, which areas of American life will be better, the same or worse than today because of your generation? –3 = better –2 = same –1 = worse

34. Areas they felt they would do better: Technology Race Relations Areas they felt they would do about the same: Economy Schools Arts/Culture Foreign Affairs Areas they felt they couldn’t improve on: Government Family Life Religion Crime/Public Order

35. We’ve Asked Employers: What do you think will be the greatest challenge millennials will face once they enter the workforce?

36. They said: The level of technology in most companies. The lack of flexibility within most companies. Making them feel like they are doing “important” work will be a challenge. Companies will have to do creative things (telecommuting, split shifts, shared jobs, etc.) to keep them. Training will be the biggest challenge.

37. What Do You Think?

38. A Questions for YOU Generation specialists are predicting a “clash of generations in the workforce.” How will you and your company handle some of these generational differences?

39. For a copy: http://inside.cpcc.edu/planning Click on: Studies & Reports Title: Millennial Presentation Contact us:terri.manning@cpcc.eduterri.manning@cpcc.edu bobbie.fields@cpcc.edu For a copy: http://inside.cpcc.edu/planning Click on: Studies & Reports Title: Millennial Presentation Contact us:terri.manning@cpcc.eduterri.manning@cpcc.edu bobbie.fields@cpcc.edu